The Outlook Live site works fine here.
https://outlook.live.com/
Is this the one you're having trouble with?
We don't know what you mean by "shortcuts" - it could mean anything from a bookmark, a speed dial, a shortcut on the Windows Desktop, a PWA etc.
When you lack the language to describe your issue, it's a good idea to make a screenshot of what you're seeing. It is not difficult, even for the technically challenged.
https://support.microsoft.com/en-us/windows/use-snipping-tool-to-capture-screenshots-00246869-1843-655f-f220-97299b865f6b
Please make a screenshot of this "locked out" problem.
Then paste the screenshot in the forum.