Hi again.
The host team says is a problem at my end. I am trying to clarify and the best idea so far is timeout due to inactivity.
It looks to me---and I am not expert---that the server is looking for the client and not finding it, so shutting down.
Then when the client tries to check, it is rejected.
What is actually happening and any ideas what can fix this??
Note that there were no email problems until a recent flurry of internet outages and upgrades to the connections by Comcast. I don't know if there were changes at the server.
I have put in dummy ip and rip.
======================
April 4, 2024 Logs from Glowhost. While using Vivaldi mail
Apr 4 12:36:01 quebec dovecot: imap-login: Disconnected: Connection closed (auth failed, 1 attempts in 2 secs): user=[email protected], method=PLAIN, rip=76.127.218.38, lip=154.12.166.83, TLS: Connection closed, session=<OREo70cV/e9Mf9om>
Apr 4 12:36:07 quebec dovecot: imap-login: Disconnected: Connection closed (auth failed, 1 attempts in 6 secs): user=[email protected], method=PLAIN, rip=76.127.218.38, lip=154.12.166.83, TLS: Connection closed, session=<mMpD70cV/u9Mf9om>
Apr 4 12:37:22 quebec dovecot: imap-login: Disconnected: Connection closed: read(size=1017) failed: Connection reset by peer (no auth attempts in 75 secs): user=<>, rip=76.127.218.38, lip=154.12.166.83, TLS handshaking: read(size=1017) failed: Connection reset by peer, session=<7zUZ9EcV/+9Mf9om>
Apr 4 12:38:37 quebec dovecot: imap-login: Disconnected: Connection closed: read(size=1017) failed: Connection reset by peer (no auth attempts in 75 secs): user=<>, rip=76.127.218.38, lip=154.12.166.83, TLS handshaking: read(size=1017) failed: Connection reset by peer, session=<hHeS+EcVBvBMf9om>
Apr 4 12:59:39 quebec dovecot: imap-login: Login: user=[email protected], method=PLAIN, rip=00.000.000.00, lip=154.12.166.83, mpid=23601, TLS, session=<Cq7RQ0gVHPBMf9om>
Apr 4 12:59:42 quebec dovecot: imap-login: Login: user=[email protected], method=PLAIN, rip=00.000.000.00, lip=000.00.000.00, mpid=23614, TLS, session=<CEXyQ0gVLvBMf9om>
Apr 4 12:59:47 quebec dovecot: imap-login: Login: user=[email protected], method=PLAIN, rip=00.000.000.00, lip=000.00.000.00, mpid=23697, TLS, session=<VDpHREgVOPBMf9om>
Apr 4 12:59:53 quebec dovecot: imap-login: Login: user=[email protected], method=PLAIN, rip=00.000.000.00, lip=000.00.000.00, mpid=23760, TLS, session=<0e+hREgVSvBMf9om>
Apr 4 14:14:01 quebec dovecot: imap-login: Disconnected: Connection closed (auth failed, 1 attempts in 2 secs): user=[email protected], method=PLAIN, rip=00.000.000.00, lip=000.00.000.00, TLS: Connection closed, session=<YzWjTUkVQvdMf9om>
Apr 4 14:14:07 quebec dovecot: imap-login: Disconnected: Connection closed (auth failed, 1 attempts in 6 secs): user=[email protected], method=PLAIN, rip=00.000.000.00, lip=000.00.000.00, TLS: Connection closed, session=<yxq/TUkVRvdMf9om>
Apr 4 14:15:22 quebec dovecot: imap-login: Disconnected: Connection closed: read(size=1017) failed: Connection reset by peer (no auth attempts in 75 secs): user=<>, rip=00.000.000.00, lip=000.00.000.00, TLS handshaking: read(size=1017) failed: Connection reset by peer, session=<ipeUUkkVSfdMf9om>
Apr 4 14:16:37 quebec dovecot: imap-login: Disconnected: Connection closed: read(size=1017) failed: Connection reset by peer (no auth attempts in 75 secs): user=<>, rip=00.000.000.00, lip=000.00.000.00, TLS handshaking: read(size=1017) failed: Connection reset by peer, session=<WssNV0kVVPdMf9om>
April 8, 2024 using Thunderbird email app
Unfortunately, we cannot say how it is happening exactly, as the blockage is happening at your side (in your building or where the ISP IP 76.127.218.38 used).
The current login failures happened from 10:36:23 and the IP is blocked at 10:39:07 as 10 login failures reached within 3600 secs. The login failures happened to the same email account [email protected]. Please note that, we can only show you what server logs provides. Here is the log for the blockage.
Apr 8 10:36:23 quebec dovecot: imap-login: Disconnected: Connection closed (auth failed, 1 attempts in 2 secs): user=
[email protected], method=PLAIN, rip=00.000.000.00, lip=000.00.000.00, TLS: Connection closed, session=
Apr 8 10:36:29 quebec dovecot: imap-login: Disconnected: Connection closed (auth failed, 1 attempts in 6 secs): user=
[email protected], method=PLAIN, rip=00.000.000.00, lip=000.00.000.00, TLS: Connection closed, session=
Apr 8 10:38:02 quebec dovecot: imap-login: Disconnected: Connection closed (auth failed, 1 attempts in 2 secs): user=
[email protected], method=PLAIN, rip=00.000.000.00, lip=000.00.000.00, TLS: Connection closed, session=
Apr 8 10:38:08 quebec dovecot: imap-login: Disconnected: Connection closed (auth failed, 1 attempts in 6 secs): user=
[email protected], method=PLAIN, rip=00.000.000.00, lip=000.00.000.00, TLS: Connection closed, session=
Apr 8 10:39:07 quebec dovecot: imap-login: Disconnected: Connection closed (auth failed, 3 attempts in 10 secs): user=
[email protected], method=PLAIN, rip=00.000.000.00, lip=000.00.000.00, TLS, session=
Apr 8 10:39:07 quebec dovecot: imap-login: Disconnected: Connection closed (auth failed, 3 attempts in 10 secs): user=
[email protected], method=PLAIN, rip=00.000.000.00, lip=000.00.000.00, TLS, session=
csf.deny: 00.000.000.00 # lfd: (imapd) Failed IMAP login from 00.000.000.00 (US/United States/c-76-127-218-38.hsd1.nh.comcast.net): 10 in the last 3600 secs - Mon Apr 8 10:39:09 2024
I am including here two logs, the first with Vivaldi and the second with Thunderbird. Yes, it happens to both!!