All resolved issues and old threads (older than 1 year old)
160
Topics
1672
Posts
Unfortunately Vivaldi email service is not the way to go. Very little energy has been put into it. There are other services that are much better. However they do have the best browser I have ever used.
Lee
@Echosyn Please contact the support.
Open Vivaldi Support page, scroll down until you see "I need help with ...", select type, fill the form and send us message.
Thanks for your feedback. The Support team will look into your request as soon as possible. Please note that their working hours are Monday to Friday, 08:00 CET - 18:00 CET.
Hi,
Welcome to Vivaldi's Forums!
Please,
Contact to:
https://vivaldi.com/contact/
Choose Vivaldi.net & Services
Describe the problem
--
"Off Topic Tip"
Follow the Signature's Backup | Reset link.
Take the opportunity to start a Backup plan and even create a Template Profile.
Windows 7 (x64)
Vivaldi Backup | Reset
@KSims Please contact the support.
Open Vivaldi Support page, scroll down until you see "I need help with ...", select type, fill the form and send us message.
Thanks for your feedback. The Support team will look into your request as soon as possible. Please note that their working hours are Monday to Friday, 08:00 CET - 18:00 CET.
@koenreyn Please contact the support.
Open Vivaldi Support page, scroll down until you see "I need help with ...", select type, fill the form and send us message.
Thanks for your feedback. The Support team will look into your request as soon as possible. Please note that their working hours are Monday to Friday, 08:00 CET - 18:00 CET.
There's nothing explicitly in the TOS that says someone can't have two accounts, as long as they abide by the terms.
It does say users are not allowed to:
"Create or use multiple accounts to abuse Vivaldi policies, bypass Vivaldi account limitations, circumvent filters or otherwise subvert restrictions placed on your account."
But I don't think this applies for this case, this is more for trying to circumvent bans, impersonating another user etc.
I think it's just a basic technical limitation, more specifically in the RoundCube client, and how it handles logins and cookies. It won't allow you to just switch accounts when the login cookies are already set. So they would need to be manually deleted every time the switch is done.
The user would need to make sure what account they're logged into, and possibly delete all cookies from *.vivaldi.net every time they wanted to switch. It would require more than a basic level of knowledge of cookies from the user.
Easiest solution would be to use different profiles in Vivaldi.
https://vivaldi.com/blog/vivaldi-at-work-and-at-home/
https://help.vivaldi.com/article/user-profiles/
Or to use a private window for one account - obviously having to login every time.
https://help.vivaldi.com/article/private-windows/
Or use a second standalone install of Vivaldi.
https://help.vivaldi.com/article/standalone-version-of-vivaldi/
I believe this would work fine as long as other TOS are not violated.
Edit: Oh and about this:
the first account which the federal government refuses to allow me to use
Getting the feds on Vivaldi's backside would however definitely be a breach of the TOS, so not sure what you did with the first account, but hopefully it was just a misunderstanding, yes?
Personally, if I had an account shutdown, I would not continue to use it for the partial services that still work. I would create a new account for synchronizing my browser, and I would delete my data from the old account. I hope that at the very least, you've changed both the login and encryption passwords. I think changing the encryption password will clear the server data and require that you upload all of it again anyway, but I'm not certain; it's been a while since I modified that password and don't recall what happened.
Response from Team V. Hope this moves along.
Thank you for your reply and for checking the settings.
As of now, it is indeed set up to 24 hours only for security reasons.
We will pass this to the security team for the improvement in the future.
Thank you for your time and for using Vivaldi!
Aha. Found it in the Support/Help. Using Thunderbird right now as the intermediary. Seems to be working fine.
https://help.vivaldi.com/article/importing-and-exporting-emails/
@BlackDaug said in Vivaldi webmail - button for exiting?:
... DNA notwithstanding.
Thank you. I am using DNA in the context of the prank I did with the disease I am suffering.That's when I returned to this community. An acronym in Portuguese that converted to English gives something like ABD, Ancient Birth Date. Just kidding.
