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Reporting issues regarding your mail account

If you have any issues regarding your email ending with @vivaldi.net, please contact our Support team on vivaldi.com/contact.

Select "Vivaldi.net community" and share the following information:

Your username.
Is it happening in a mail client or webmail?
If spam or phishing, please share mail header.

Thanks in advance

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Subcategories

Archive

All resolved issues and old threads (older than 1 year old)

81
Topics

1158
Posts

@luetage said in Lost my new email account...: You have to contact support https://vivaldi.com/contact/ Pick some other email address than your actual accounts address, because you need it for account recovery. Thank you very much for your advice ! I will contact them now. See you later for more informations about my problem.

Webmail

Closing Afterlogic (aka webmail.vivaldi.net)

26

6
VOTES

26
Posts

4167
Views

Well all looks well, on my end. Thanks Vivaldi //MODEDIT: Threads merged. Original thread title inserted as the post's content.
S

Unable to Load Webmail Page
resolved •

4

1
VOTES

4
Posts

67
Views

ERR_CERT_DATE_INVALID means: Expired certificate, is fixed now.
R

Vivaldi Mail certificate error NET::ERR_CERT_DATE_INVALID
resolved support •

12

1
VOTES

12
Posts

191
Views

Fixed now after restart of mail server.
A

[Feature Request] DANE support
nice to have •

4

2
VOTES

4
Posts

3044
Views

@army1349 That could be a significant effort. The referenced Wikipedia article mentioned that in 2012 the Chromium team had security concerns about how the encryption for DNSSEC was deployed, we'd need to investigate if they're still relevant today. We want to complete other big milestones with Vivaldi services first before considering this.
F

Attachment deleted by Scanmail
in progress support •

3

0
VOTES

3
Posts

131
Views

@Fw190 thanks for reaching out and sorry for the trouble. This issue is being handled via our support team. Please drop us a line here: vivaldi.com/contact if you have any further issue.
B

Why is it so hard to log in to vivaldi mail?

5

0
VOTES

5
Posts

159
Views

B

@gaelle the Community → Webmail forum page menu (still) uses imap.vivaldi.net. Not a problem (for now) from a connection point of view (same server/cert) but confusing and also requires password manager entries for both domains to allow seamless use.
SMTP Error (554)

7

0
VOTES

7
Posts

151
Views

@Akabosan thanks for reporting your issue and sorry for the trouble. As mentioned via email, this issue has been fixed. Can you confirm us that everything is working well on your side? Again sorry and thank you for your time and for using Vivaldi webmail
R

Vivaldi calendar and google calendar
in progress caldav •

3

0
VOTES

3
Posts

140
Views

@ruipinheiro thanks for reaching out about your request. Currently you can export your calendar but not synchronize it. We're currently testing a open source solution that will help you synchronize your calendar. We'll update you as soon as we're ready. Thanks for being patient with us.
This topic is deleted!

0

0
VOTES

0
Posts

47
Views

No one has replied
SMTP Error 554

2

0
VOTES

2
Posts

131
Views

A search is your best friend. https://www.google.com/search?ei=8psuXL74FYm-wASerIzIAg&q=email+smtp+554&oq=email+smtp+554&gs_l=psy-ab.3..0i8i30l3.70446.72075..74012...0.0..0.157.811.0j
Webmail version?

10

0
VOTES

10
Posts

322
Views

I'm not sure what's going on, maybe it will fix it self over time.
Opening attachments and viewing them

3

0
VOTES

3
Posts

218
Views

Okay, Vivaldi has been upgraded to 2.3.1401.7 (Official Build) snapshot (64-bit) Still opening an E-mail attachment asks me to save the file instead of opening like it does the stable version. So again why is the snapshot version behind the stable version?
T

Problems with logging in to Webmail

5

0
VOTES

5
Posts

427
Views

@1492sn sorry for the troubles, we received your support request and replied you already. We hope the deletion cookies solution helped, let us know otherwise. We're here to help.
Web mail theme creation

5

2
VOTES

5
Posts

213
Views

@gaelle Thanks! Super useful information
Differences between Vivaldi mails
resolved •

13

0
VOTES

13
Posts

590
Views

@Awpii @takaishi8 we understand you and unfortunately the solution running on webmail.vivaldi.net is not scalable with our current user growth. But we're in the process of testing another webmail client. We'll update you more about it asap here.
L

What are the email server settings?
resolved •

14

0
VOTES

14
Posts

1082
Views

@nobeja thanks a mil for the follow up. Let us know indeed in case you find an app that works on your nokia. In the meantime I'm tagging this thread as resolved since your original question about the settings for a mail client was answered.
E

Persistent spam

3

0
VOTES

3
Posts

373
Views

@eltiro sorry about this. Please drop us a message with the email headers so that we can get more details about the spammers. Here's a short video showing you how to share the email headers with us: https://help.vivaldi.com/article/report-spammers-phishing-scams/
T

Weird behavior with Vivaldi and Gmail app on Android

6

0
VOTES

6
Posts

533
Views

@twinkRSX have you also tried by entering your username only without the @ vivaldi.net at the end?
B

Is CalDAV supported? If so, where are the settings?
caldav •

3

0
VOTES

3
Posts

277
Views

S

Yest, that would be great to have CalDAV. I use it to sync my other webmail accounts with my NextCloud server, but I would also like to set it up on my Mac computer.
Delicious Signature Dilemma

3

1
VOTES

3
Posts

221
Views

@akabosan thanks for switching over to Vivaldi and welcome! About the signature, as @Pesala mentioned Browser notes are a great alternative. Also you can add several signatures into one so they all show up all the time and you remove only the one you want. Lastly using some of the mail clients out there, will allow you to play around more with the signatures. Let us know which solution works best for you. We'd love to learn as we're also looking for solutions on our side to improve.