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    We will be doing maintenance work on Vivaldi Translate on the 11th of May starting at 03:00 (UTC) (see the time in your time zone).
    Some downtime and service disruptions may be experienced.
    Thanks in advance for your patience.

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    4. Blank page shown on some web sites

    Blank page shown on some web sites

    Vivaldi for Windows
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    • J
      jsugahara
      last edited by jsugahara

      When browsing certain websites, a blank page(either completely blank or partially framed) appears.
      This always happens when Last Pass Chrome Extension is enabled.
      This does not occur in Chrome. Is this a bug in Vivaldi?

      [How to reproduce]

      1. Install Last Pass Extension
      2. Restart Vivaldi
      3. View Wikipedia(https://en.wikipedia.org/wiki/Main_Page) or DeepL(https://www.deepl.com/ja/translator)
      4. Blank Page Appears

      Vivaldi 5.5.2805.48 (Stable channel) (64-bit)
      Windows 11 Version 22H2 (Build 22621.819)
      Last Pass Chrome Extension 4.104.0.2
      (https://chrome.google.com/webstore/detail/lastpass-free-password-ma/hdokiejnpimakedhajhdlcegeplioahd)

      DoctorG
      D
      H
      2 Replies Last reply
      Reply Quote 13
      • DoctorG
        D
        DoctorG Soprano @jsugahara
        last edited by

        @jsugahara Please check your adblocker (click shield in Vivaldi address field and switch to Block Tracker or to No Block) and reload.

        _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
        Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


        Linux Debian 12 KDE X11 / Windows 11 Pro
        Intel i5-7400 / NVidia GT 710

        1 Reply Last reply Reply Quote 1
        • DoctorG
          D
          DoctorG Soprano
          last edited by

          @jsugahara Welcome in our Vivaldi Community 🙂

          Enjoy browsing with Vivaldi.

          Some useful links for you:

          • Vivaldi Features
          • How To
          • Vivaldi Tips
          • Tutorials
          • Vivaldi Help
          • Using the Forum Search
          • Local Forums in your language
          • Troubleshooting issues
          • Common Security-Related Questions
          • Help on Feature Requests
          • Modding Vivaldi
          • Snapshot vs Stable browser
          • Vivaldi's Business Model
          • Help us grow

          _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
          Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


          Linux Debian 12 KDE X11 / Windows 11 Pro
          Intel i5-7400 / NVidia GT 710

          1 Reply Last reply Reply Quote 1
          • J
            jsugahara
            last edited by

            @DoctorG Thank you for your reply.
            I already disabled vivaldi's adblocker and other ad blocking extension but the problem still occurs.

            Thanks.

            DoctorG
            D
            1 Reply Last reply
            Reply Quote 0
            • DoctorG
              D
              DoctorG Soprano @jsugahara
              last edited by

              @jsugahara Please check Troubleshooting issues.

              _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
              Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


              Linux Debian 12 KDE X11 / Windows 11 Pro
              Intel i5-7400 / NVidia GT 710

              1 Reply Last reply Reply Quote 0
              • J
                jsugahara
                last edited by

                @DoctorG
                During troubleshooting, I found that the problem occurs when the hardware acceleration feature is enabled.
                I would like to keep hardware acceleration enabled, but is there any solution?

                CPU: AMD Ryzen9 3900X
                GPU: Nvidia GeForce RTX 2080 Super

                1 Reply Last reply Reply Quote 2
                • J
                  jsugahara
                  last edited by

                  In addition, I confirmed that the same problem occurs on another PC with no extension.

                  CPU: AMD Tyzen 5 5500
                  GPU: AMD Radeon RX 6400

                  Thanks.

                  1 Reply Last reply Reply Quote 1
                  • AsusDuo16
                    A
                    AsusDuo16
                    last edited by

                    @jsugahara happens to be too on different sites

                    mib2berlin
                    M
                    1 Reply Last reply
                    Reply Quote 0
                    • mib2berlin
                      M
                      mib2berlin Soprano @AsusDuo16
                      last edited by

                      @AsusDuo16
                      Hi, does this meant you can resolve it with disabling HW acceleration in Settings Webpages, too?
                      Then it is a GPU/driver/Vivaldi issue or a security software block/slowdown Vivaldi.
                      This happen often after Vivaldi updates, the AV software don´t trust Vivaldi anymore.
                      I don´t have any issues on Windows 11, my system specs are in my signature.
                      Please always check in a guest profile:

                      https://help.vivaldi.com/article/guest-view/

                      Cheers, mib

                      Opensuse Tumbleweed x86_64 KDE 6.2 X11, Windows 11 Pro, Vivaldi latest
                      HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
                      Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
                      Redmi Note 14, HyperOS Android 14

                      1 Reply Last reply Reply Quote 0
                      • AsusDuo16
                        A
                        AsusDuo16
                        last edited by

                        i have disabled hardware acceleration
                        i need to use the browser for a day or so to see if it actually fixed the issue

                        1 Reply Last reply Reply Quote 1
                        • 3WaD
                          3
                          3WaD
                          last edited by

                          Happened to me quite often on sites like wikipedia, serverfault or stackoverflow. Disabling blockers does not do anything. Turning off hardware acceleration on the other hand fixed it so far thanks for the advice. Also opening the page in host mode works.

                          I am always at latest drivers but the problem persists both trought GPU driver and browser updates so it could be antivirus problem as mentioned above but what do you suggest @mib2berlin? Excluding internet browser from antivirus software doesn't seem like a good idea to me.

                          Intel Core i7-8700K
                          Nvidia GTX 1070Ti
                          Windows 10

                          Designer & Software Dev [CZ, EN]

                          mib2berlin
                          M
                          1 Reply Last reply
                          Reply Quote 0
                          • mib2berlin
                            M
                            mib2berlin Soprano @3WaD
                            last edited by

                            @3WaD
                            This is true but you can disable AV software for a test.
                            There is maybe a kind of whitelist you can add Vivaldi, sometimes a simple reinstall help. It does not touch your user data except you want to. During removing Vivaldi it ask if you want to keep the user data.
                            But I guess it is a GPU/driver/Vivaldi issue as it work with HW acceleration disabled.
                            Do you use Last Past extension, too?

                            Cheers, mib

                            Opensuse Tumbleweed x86_64 KDE 6.2 X11, Windows 11 Pro, Vivaldi latest
                            HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
                            Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
                            Redmi Note 14, HyperOS Android 14

                            3WaD
                            3
                            1 Reply Last reply
                            Reply Quote 0
                            • 3WaD
                              3
                              3WaD @mib2berlin
                              last edited by

                              @mib2berlin
                              No am actually not using any extensions. And it happens only on certain sites it's not random. Both the author and I mentioned wikipedia, which is quite a simple site without any animations and stuff tbh.

                              Designer & Software Dev [CZ, EN]

                              mib2berlin
                              M
                              1 Reply Last reply
                              Reply Quote 0
                              • mib2berlin
                                M
                                mib2berlin Soprano @3WaD
                                last edited by mib2berlin

                                @3WaD
                                Hm, this is really strange, I can open Wiki and DeepL pages on two completely different systems, specs in my signature.
                                Please enable a flag with enabled HW acceleration:

                                vivaldi://flags/#ignore-gpu-blocklist

                                Opensuse Tumbleweed x86_64 KDE 6.2 X11, Windows 11 Pro, Vivaldi latest
                                HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
                                Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
                                Redmi Note 14, HyperOS Android 14

                                3WaD
                                3
                                1 Reply Last reply
                                Reply Quote 0
                                • 3WaD
                                  3
                                  3WaD @mib2berlin
                                  last edited by

                                  @mib2berlin
                                  Thank you. I'll test it. I personally have to wait a bit if that flag helps because while it seems that for the author the problem is consistent and reproducable every time, for me its consistent only in the domains. Not in chance of occurance. Sometimes it just happens when I google for code stuff, I visit some awnser on serverfault and boom. Broken. I usually just open it in different browser since at that moment I need to troubleshoot my code not the browser 😃 and I forget about it and then next day the same link can render just fine so I don't really know what causes this. I'll let you all know.

                                  Designer & Software Dev [CZ, EN]

                                  1 Reply Last reply Reply Quote 1
                                  • 3WaD
                                    3
                                    3WaD
                                    last edited by 3WaD

                                    Right after the last post I tried to visit the wiki and it happened again so I decided to record the behaviour and add some more info. Here's how my Vivaldi renders it:

                                    https://s9.gifyu.com/images/VivaldiRenderBug.gif

                                    As you see the html and everything is there and able to interact it's just glitchy and not visible.
                                    Refresh or no-cache refresh does not work
                                    Opening the same link in a host mode window loads it fine but does not repair the page in the main window
                                    Restarting Vivaldi completely repairs it and the page renders fine
                                    I didn't notice this behavior in older versions of Vivaldi. Although I'm not sure how many patches before the current one.

                                    Designer & Software Dev [CZ, EN]

                                    J
                                    1 Reply Last reply
                                    Reply Quote 9
                                    • Himeji
                                      H
                                      Himeji
                                      last edited by

                                      Just so there's another voice... I got this exact problem too and it's been some patches since but problem is still there. More than wikis, it also affects forums like unity forum for me. I'd say a good 90% of the time, and there was that time where going back in history and forth to refresh it (which almost always work) or closing/reopen it didn't work at all. Is this blink related maybe?
                                      It's hard to recommend this awesome browser to not tech-savvy people just because of this issue...

                                      mib2berlin
                                      M
                                      1 Reply Last reply
                                      Reply Quote 0
                                      • J
                                        jsugahara @3WaD
                                        last edited by jsugahara

                                        @3WaD Thanks. This is the one that completely matches my experience.

                                        1 Reply Last reply Reply Quote 0
                                        • mib2berlin
                                          M
                                          mib2berlin Soprano @Himeji
                                          last edited by

                                          @Himeji
                                          Hi, do I need an account to test Unity forum?
                                          Reading different threads does not show blank pages.

                                          @all, please try this in a new clean profile, the developer always use clean profiles for testing.
                                          You cant test in a used profile with 20 extensions nobody knows how they influence Vivaldi.

                                          https://help.vivaldi.com/desktop/tools/user-profiles/

                                          Cheers, mib

                                          Opensuse Tumbleweed x86_64 KDE 6.2 X11, Windows 11 Pro, Vivaldi latest
                                          HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
                                          Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
                                          Redmi Note 14, HyperOS Android 14

                                          Himeji
                                          H
                                          1 Reply Last reply
                                          Reply Quote 0
                                          • Himeji
                                            H
                                            Himeji @mib2berlin
                                            last edited by

                                            @mib2berlin
                                            I've cleaned my browser's navigation data including cookies and all so I made sure I wasn't logged in.
                                            It happens nearly every time on both answers .unity and forum .unity
                                            I've recently build up a new PC for a friend and recommended Vivaldi, but got the exact same bug as me happening on some wowhead .com pages.
                                            Whenever I'll got some time ahead I'll try making a new profile but my friend's recent experience doesn't hint me this way as it was pristine.

                                            mib2berlin
                                            M
                                            1 Reply Last reply
                                            Reply Quote 0
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