Failed to load sync and reset sync settings and all synced data.
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I loaded my PC today as normal but I got a notification that Vivaldi failed to load sync and logged me out. When I logged back in, my sync settings were changed to only sync 2 things instead of everything. I also had to change a couple of flags in vivaldi://flags again. I was logged out of every site too. Does anybody know what could have caused that? I am worried that I was in some way hacked or something was tampered with.
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@DistantLegacy
Hi, sync data are encrypted and only you have the sync password, so I guess you don't need to be worry about your sync data.
Flags are not synced, I bet Vivaldi was not closed correctly, it crash as you close.
You can check for a crash log but if all work fine now I would not care.https://help.vivaldi.com/desktop/troubleshoot/reporting-crashes-on-windows/
Cheers, mib
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Anything new?
This would be related also to:- Extensions
- Flags
- Cleaning Apps
Any of them would trigger to delete Cookies or any other related entry.
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@mib2berlin I see, thank you kindly for the response. I tried to look at a crash log as there was one from that day but I didn't really understand it much.
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@DistantLegacy
Hi, is only usable for developers.
If this happen again you can report it to the bug tracker and add such a log file.
A software should not do this and it could help the Vivaldi developer to find a hidden bug.
As I mentioned, I would not care if it not happen again.Cheers, mib
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Hey this just happened to me too. Out of nowhere Vivaldi showed me the alert that Sync had had a problem and everything got logged out.
What happened:
- The alert appeared saying Sync had stopped
- I got logged out of everything. All my Google accounts, Twitter, Raindrop... This had a weird behavior, especially in twitter where the site bugged out for a while until it fully loged me out
- Somehow Telegram and Whatsapp weren't logged out, those are fine. Same goes for my bitwarden extension, that one didn't log out.
- I couldn't log back into Sync, username and password would get me permanently stuck in "Sync is starting"
- Tried logging back into Sync with a different device, worked
- Tried logging back into Sync with this same device but with a different name for it, worked.
I have the latest stable version 6.7.3329.31 on Windows 11, also up to date. I changed nothing in my settings, cookies or connection that could have gotten me logged out of everything.
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@mib2berlin
I have been using Vivaldi for several years, and every time I reinstall, I reset my synchronous password and set a new password. I don't know if only the sync password is at least 12 character number limit. This is so hard to remember. Calculate your synchronous statistics. I am very suspicious of its usability. -
@av930 said in Failed to load sync and reset sync settings and all synced data.:
Calculate your synchronous statistics. I am very suspicious of its usability.
Hi, I don't understand this.
You don't need to change your encryption password it you not want.
It is stored locally and nobody except you know it.
Iirc if you want to creat a new Vivaldi account the password need to be 12 digits now too.Cheers, mib
