We’ve rolled out Two-Factor Authentication for Vivaldi accounts and a new reputation system for Vivaldi Webmail access.

Zalex108

I've not seen any WebMail reference at Vivaldi.com

As mentioned,
The Webmail situation is mentioned at the Welcome Mail received right after an account creation.

luetage

@TechDocX71 You are talking to users here. None of us have any say on who gets webmail access. None of us have any insight on the exact actions that have to be taken to get access. It’s mysterious on purpose so you don’t hand out a guideline to potential spammers on how to acquire a vivaldi.net address “in these 5 simple steps.” All you can do is be an active part of the community and mail access will follow at some point. Your chances aren’t destroyed because you ranted here, no one cares. As long as you aren’t banned it isn’t over for your account.

Pathduck

@TechDocX71 said in We’ve rolled out Two-Factor Authentication for Vivaldi accounts and a new reputation system for Vivaldi Webmail access.:

Are you suggesting that a end user is not required to generate a Vivaldi.net email address (which they must use to authenticate to User Profile settings, browser settings, bookmark synchronization

You don't authenticate with your email - you authenticate with your Vivaldi community account. And your account does not automatically get access to the email service.

The Vivaldi community services provided are outlined here:
https://vivaldi.net/about/
Note the Limitations Apply on the email service.

but not web mail because reasons

The reasons are given in detail in the blog post linked from this topic's first post.

Basically, Vivaldi is a small company, they cannot afford to have their email service taken over by spammers and blacklisted by all the other big mail providers. And they do not have the resources to police the email service 24/7 to catch spammers. Of course, we all know Live/Hotmail, Yahoo and Gmail is rife with spammers, but MS/Google/Yahoo don't care because no-one will blacklist them anyway. And they have large teams dedicated to banning spammers doing nothing else all day.

So the email service (including webmail access) is no longer a right you get by signing up, but a privilege earned by using Vivaldi's services like a normal person and not a spammer would. The exact details of what that means is not public, for obvious reasons. Suffice to say if after a while of using the services it's clear your intention is not to send spam emails, you will gain access.

As for your intent to use Vivaldi's email for business use:
I don't think the terms of use say it's not allowed (I'd have to disagree with Edward here...)
However - would I recommend you use Vivaldi's mail for your business?
Then the answer is no. And that's just my personal opinion as a non-employee of Vivaldi.

Vivaldi's email service is fine for personal use, but Vivaldi cannot guarantee the 99.999% uptime and 24/7 on-call support you might get from other providers. This "much-touted" Webmail is the decent but still quite basic open-source RoundCube email client, connected to the mail servers. Of course, once access to the email service is given, one can use any email client to connect, including Vivaldi's own Mail client, Outlook/Thunderbird and several others.

There are plenty of other providers out there offering free or tiered pay email services for professional users. Vivaldi's email service was never meant for such uses.

TechDocX71

@luetage

Great, then don't make the first step in creating a user profile, providing your preferred email address and recovery email address and then making the user do everything in Vivaldi.net but setup their email address. It presents the impression that you're setting up an actual working email address. Maybe have one of your ambassadors berate the users during the account creation process if they ask too many questions about why they're being required to generate a Vivaldi.net email alias and provide a recovery email address for their Vivaldi.net email address when doing so does not result in them being able to setup their Vivaldi.net email address on the other side of that process.

I understand that everyone in this forum is theoretically a user and that as such, nobody has any say on what goes on the platform. I never said that this wasn't the case, I just said that some of your ambassadors are awful and I do not think ambassadors understand the term and none of this matters anyway, because the policy that I'm complaining about doesn't effect the nice folks calling other users "angry whales". Doesn't explain why you need moderators and you make the distiniction between users and "ambassadors" if there isn't some sort of hierarchy in the community.

Ayespy

@TechDocX71 said in We’ve rolled out Two-Factor Authentication for Vivaldi accounts and a new reputation system for Vivaldi Webmail access.:

Are you suggesting that a end user is not required to generate a Vivaldi.net email address (which they must use to authenticate to User Profile settings, browser settings, bookmark synchronization, but not web mail because reasons)?

An end user is not required, nor it is suggested or implied at any point, to generate a Vivaldi.net email address. You are actually the first user I have run across who has thought that this was the case.

TechDocX71

@Ayespy

How many users have you heard of on this platform?

Ayespy

@TechDocX71 said in We’ve rolled out Two-Factor Authentication for Vivaldi accounts and a new reputation system for Vivaldi Webmail access.:

I understand that everyone in this forum is theoretically a user and that as such, nobody has any say on what goes on the platform. I never said that this wasn't the case, I just said that some of your ambassadors are awful and I do not think ambassadors understand the term and none of this matters anyway, because the policy that I'm complaining about doesn't effect the nice folks calling other users "angry whales". Doesn't explain why you need moderators and you make the distinction between users and "ambassadors" if there isn't some sort of hierarchy in the community.

Ambassadors are volunteers who are enthusiastic about spreading the word about Vivaldi. Typically they are amabassadors because of things they do in RL or online in other venues, not in the Vivaldi community. They have no more status or altitude in the forum than anyone else. Sopranos are volunteers who have been invited and screened by the Vivaldi team to be internal testers of upcoming releases. The have no more status or altitude in the forum than anyone else. Moderators are here to keep the forum a non-toxic place to interact. They have the ability to move or edit or delete any comment or topic, and to eject bad actors, usually spammers (but sometimes users who can't be bothered to observe the rules). It's not a gimme to become a Soprano, and it's necessary to pass close scrutiny to become a Moderator (I've been a user since Jan 2015, but was only invited to interview to be a mod in 2016)

DoctorG

🪲 Hardware keys + Passkey

Let us talk about the need of 2FA with

modern hardware keys (f.ex. Feitan or Nitrokey)
Passkey

Still not working for users.
I know about issues as i reported them.
Nothing found about hardware restrictions at https://help.vivaldi.com/services/account/two-factor-authentication/

I have no problem to use login without 2FA here, but as other freemailers work with modern 2FA hardware, why not at Vivaldi,net? Too few users using 2FA with hardware keys?

mikeyb2001

@Zalex108 said in We’ve rolled out Two-Factor Authentication for Vivaldi accounts and a new reputation system for Vivaldi Webmail access.:

@TechDocX71 said in We’ve rolled out Two-Factor Authentication for Vivaldi accounts and a new reputation system for Vivaldi Webmail access.:

Then there's Vivaldi.com. The end user lands on the Vivaldi.com homepage and reads vivaldi's advertisment for their email client

It seems there's a confusion
At .com means the built in, not the WebMail

Or where exactly you've read it?

thats referring to the email client built into Vivaldi nothnng to do with webmail or vivaldi.net email

DoctorG

@mikeyb2001 Most users mixup Vivaldi Webmail (the mail account) with Vivaldi Mail (the mail client), and some users do not read all on Vivaldi pages.
Such can happen and lead to disappointment about the Vivaldi product.

mikeyb2001

@DoctorG i know thats why i offered clarification on the subject

mikeyb2001

@Zalex108 said in We’ve rolled out Two-Factor Authentication for Vivaldi accounts and a new reputation system for Vivaldi Webmail access.:

@TechDocX71

I've not seen any WebMail reference at Vivaldi.com

As mentioned,
The Webmail situation is mentioned at the Welcome Mail received right after an account creation.

i found it theres no disclaimer i see

https://vivaldi.com/features/mail/

Zalex108

@mikeyb2001

i found it theres no disclaimer i see

https://vivaldi.com/features/mail/

?
I don't get what you mean.

mikeyb2001

@Zalex108 about needing the reputation for the web mail address it just says compatible with it but it doesn't say anything about needing enough reputation to use it

Ayespy

@mikeyb2001 It's not meant to provide any information about Vivaldi Webmail per se. It's only to point out the Vivaldi Mail client.

Zalex108

@mikeyb2001 said in We’ve rolled out Two-Factor Authentication for Vivaldi accounts and a new reputation system for Vivaldi Webmail access.:

web mail address

Where does it mentions WebMail?
I just see Built in eMail Client infomation.

The WebMail banner is that it is compatible with it too as well as the others.

ingolftopf

Several participants have made a real effort here.

Im just think that this is simply spam from
@TechDocX71 .

DoctorG

Use Vivaldi Sync, post on forum and/or participate on Vivaldi Social (Mastodon) over a few days and you will get access to Webmail. It does not takes many weeks or months to get access to mail account.
A short period waiting for mail account should not be seen as a serious problem for new users. @DoctorGTesting (me as a Soprano) knows this.

Linda0329

This post is deleted!

Huige540

@doctorg: thank u,您解决了我大部分疑问!