[With Hitman Pro] A flood of Vivaldi-related errors in Windows Event Viewer...
-
@netarchitech You are the second person with such errors in Windows Event Viewer!
https://forum.vivaldi.net/topic/94389/countless-crash-entries-in-windows-eventlog/1 -
@netarchitech I thinks some external program like antivirus oder internet security solution causing this flooded error log.
-
Hello @DoctorG,
Thanks for the swift reply...You may be right about another program causing this situation...The problem is there is only the 0xc0000005 error code to work with...
-
@DoctorG Thanks for the link to the other incident... It always helps to know you're not the only one dealing with the situation...
-
@netarchitech But the Vivaldi works and you see no problem while surfing with it?
Please tell which antivirus or internet security tools you have installed and which Windows version.
-
@DoctorG Yes, Vivaldi is functioning...I have Microsoft Defender and HitManProAlert installed on this Windows 10 Pro PC (version 10.0.19045)...
-
@netarchitech said in A flood of Vivaldi-related errors in Windows Event Viewer...:
Yes, Vivaldi is functioning...
You should be happy.
I have Microsoft Defender and HitManProAlert installed
Defender does not cause such event logs.
Must be HitManProAlert which causes it. Nothing Vivaldi can fix.
Please ask https://hitmanpro.zendesk.com/hc/en-us first. Tell us what they answer._bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting
Linux Debian 12 KDE X11 / Windows 11 Pro
Intel i5-7400 / NVidia GT 710 -
@DoctorG said in A flood of Vivaldi-related errors in Windows Event Viewer...:
You should be happy.
Yes, I am...I have come to really enjoy using Vivaldi...I especially like the Web Panels
Defender does not cause such event logs.
Must be HitManProAlert which causes it. Nothing Vivaldi can fix.
Please ask https://hitmanpro.zendesk.com/hc/en-us first. Tell us what they answer.Thanks for the HMPA Support link...I will follow up with Sophos and report back...
@DoctorG Thanks again for your time, effort and support with this issue...It is greatly appreciated!
-
@DoctorG said in A flood of Vivaldi-related errors in Windows Event Viewer...:
Must be HitManProAlert which causes it. Nothing Vivaldi can fix.
Please ask https://hitmanpro.zendesk.com/hc/en-us first. Tell us what they answer.Update: I haven't heard back from HMPA Support yet and the flood of Errors continues unabated...Furthermore, I've done some research on the Exception Code (0xc0000005) in the original Error message and came across this:
https://www.makeuseof.com/fix-error-code-0xc0000005-windows/
I've stepped through a number of the proposed fixes in the article, but, unfortunately, nothing has resolved the issue...
-
Update: I've upgraded to the latest version (6.5.3206.57 (Stable channel) (64-bit)) and the steady stream of Errors persist...
Anyone else out there dealing with this issue?
-
@netarchitech Nope.
-
Hi,
Welcome to Vivaldi's Forums
--
Please,
On each report add:
- Vivaldi Version: |
- Since when happens: |
- OS / Version / DE
|
--
Try on a Clean Profile, [Point 3 of Basic Steps]
Maybe an extension is pushing this related to the Security Software checking.Start with the Basic Desktop Troubleshooting Steps.
Extras
- Clean Site Data
- Clean Service Workers
vivaldi://serviceworker-internals/ - Reset Flags [if manually enabled]
--
Also,
Some useful links:
ForumsCommunity 
Official Tutorials Official Help Forum Categories Modding Vivaldi Vivaldi Features Vivaldi Help Forum Markdown Panels • 
EnginesVivaldi Tutorials Issues 
Feature Requests ¿? Menus • Guides • FAQ Vivaldi How To Bug Reports
--
Avoid
Data loss
Follow the Backup | Reset links below
Vivaldi Backup | Reset + Extra Steps
-
-
In case the above troubleshooting would not make a difference we may need to focus on Hitman Pro Alert. I am not familiar with the program but would it be possible to add Vivaldi to exceptions from being monitored? When possible see if that makes a difference. Alternatively temporarily uninstall HPA, reboot your computer and see if that makes a difference. When possible export HPA's settings before uninstalling.
-
@EricJH Thank you for your input...I really appreciate the additional perspective...I'll see what I can do with HMPA and I'm thinking I need to go back to Sophos (they bought HMPA from SurfRight) and see if they have anything additional to add to the conversation...I am subscribed to HMPA, so I'll see what my subscription $$$ gets me in terms of support...
-
I've submitted a Support Request to HMPA so we'll see what they have to say...
-
Update: I received a response from HMPA Support:
Hi MR,
Yes we've noticed, and reported to Vivaldi including debug output etc, so far no luck for solving the issue (we're not the root-cause).
Only workaround available for now is to uninstall the 64 bit version and run the 32 bit one that doesn't have this issue.It would also be helpful to report this "bug" to vivaldi and refer to VB-102050 as the ID we've raised this crashing on with them.
Kind Regards,
Rick
HitmanPro Tech SupportSo, as suggested, I have reported this "bug" to Vivaldi...Stay tuned...
-
@netarchitech said in A flood of Vivaldi-related errors in Windows Event Viewer...:
I have reported this "bug" to Vivaldi
Which bug number?
-
@DoctorG I submitted the bug report to Vivaldi and added "VB-102050" as suggested by HMPA Support...I haven't received confirmation from Vivaldi that they actually received my submission so I don't have a bug number, but I remain hopeful that it got through and there might be a solution somewhere a little further on down the road...
In the meantime, I guess I'll follow the advice/workaround offered by HMPA Support of uninstalling the 64-bit version and installing the 32-bit version to stop the flood...
-
@netarchitech I found the internal report now:
VB-102050 "Child processes crash on injection of our security driver (doesn't happen on other Chromium based browsers)." - Not confirmed yet, no dev assigned; i pinged dev team.
