Netflix troubles Mac Os

benentt

Unfortunately, it says it's already the latest version— Widevine Content Decryption Module - Version: 4.10.2557.0, though I didn't record the version yesterday, so it's possible there's been an update since then.

Regardless, I'm still unable to play the "Protected - MPEG-DASH" sample video—same error as yesterday, even after checking the module is up to date.

Thanks anyway

alexisperez

@Fubero I use a Mackbook Pro Intel Core i7. Maybe the problems is only with this processors...

Fubero

Has anyone reported this error?

edwardp

I don't use a Mac or Netflix, but found this page at Netflix, pertaining to error M7121-1331.

yngve

M7121-1331 mentions Extensions as a possible reason for issues. You may want to test in a Guest Profile.

UI3012 seems to be related to issues with your home network.

Fubero

I definitely don't have an error in my home network, when I play Netflix in Safari browser there is no problem. Only in Vivaldi.

senbeinorimaki

I get the same errors. Guest profiles show the same errors. The snapshot build show same problems. Different Services are affiliated. Different Browsers work (Safari, Firefox, Chrome). I'm on a Macbook Air M2.

Fubero

Must be a bug in the latest Vivaldi update. Because there was no problem in the previous update.

yngve

FYI, it seems that a recent change to the Widevine code signing system broke the signature for Mac. (There appears to be no issue with the Windows signature).

We have contacted the Google Widevine team for assistance, but resolving this issue will likely take several days.

At present, the .18 build is the most recent functioning version about this. Note that snapshot 3009 isn't affected either, but the current 3023 snapshot is affected.

yngve

@gobohayashi said in Netflix troubles Mac Os:

Try Using Chrome(original) but the same, no

Just to confirm: Chrome 113 did NOT WORK, either?

Could some of the others please check this as well, and please note CPU (intel vs M1) and MacOs version; I want to see if there is some difference.

If Chrome isn't working, either then there might be some other general problem with Mac

(I notice that some others are saying Chrome does work for them, if it works for some, but not all, that might be an indication if there is something common)

senbeinorimaki

@yngve Chrome Version 113.0.5672.126 works for me on M2 Apple Silicon

gobohayashi

@yngve
Hi!
Yep....
I tried with Chrome "Version 113.0.5672.126 (Official Build) (arm64)"
Then, the result is the same ..... Error......

I feel like it is M1(and 2 either?) probrem.

By the way, It was same for Udemy video: could not see (just forever loading).
But not the youtube video (totally fine!!)

Thank you!!

yngve

Thanks for the info.

@gobohayashi said in Netflix troubles Mac Os:

But not the youtube video (totally fine!!)

Youtube is AFAIK not using the DRM functionality involved in this case, so that should work find. Netflix&Co are requiring DRM, and something makes that fail for Vivaldi after our recent update.

A curious thing here is that you and @senbeinorimaki are both on M1-type systems, yet Chrome does not work for you, but does work for @senbeinorimaki , using the same build.

I wonder what the difference is? OS version perhaps?

gobohayashi

@yngve
Thank you for AFAIK and DRM info. That is why Udemy also does not work.... hmmm okay cheers.

Differences:

@senbeinorimaki uses M2 and I use M1
@senbeinorimaki OS version? My OS version Ventura 13.2

IdanAdar

Where do I download from the previous official Desktop build?

OakdaleFTL

@IdanAdar I've had no trouble going back to 2979.18... (Look here.) It solved the problem, for Amazon Prime...

Also, I was pleased to find Intel-only builds available! (Sorry, Apple silicon users: You still have to download Intel code... )

wingkeiw

@yngve

Chrome works fine on Netflix, Disney+ and Spotify
but Vivaldi fails.

Here is the platform information:
Chrome: 113.0.5672.126 (Official build) (arm64)
Vivaldi: 6.0.2979.22 (Stable channel) (arm64)
Mac: MacBook Air M2

SrujanGurram

Can reproduce, having the same issue. I disabled the extensions and also tried on guest profile which yields the same error M7121-1331

Vivaldi: 6.0.2979.22 (Stable channel) (arm64)
Revision: 0d17fb5885899ddd2d5bdee8eb1b1a6fc9ad98c6
OS: macOS Version 13.3.1 (a) (Build 22E772610a)
JavaScript: V8 11.2.214.22
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Safari/537.36

senbeinorimaki

@gobohayashi Im on Ventura 13.4

I went back to Vivaldi 6.0.2979.18 for now. Everything seems to work in this Version.

bsql61

@wingkeiw said in Netflix troubles Mac Os:

@alexisperez

I have the same problem. Besides, I have problems with other multimedia websites, for example, Spotify and Disney+.

For Spotify, the weird thing is that whenever I choose a song, it will automatically play another song which is 5-6 songs down to the original one. In addition, the song only plays for 9-10 seconds, and then the music will be muted and nowhere to be recovered unless I reload the whole page.

For Disney+, I can log in to the page, but I can't playback any video. It prompts "error 83" every time.

Finally, I have also checked Youtube, and it works fine without any problem.

Does anyone know the reason?

I have the exact same problem on Spotify after Updated to the latest version 6.0.2979.22.