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    We will be doing maintenance work on Vivaldi Translate on the 11th of May starting at 03:00 (UTC) (see the time in your time zone).
    Some downtime and service disruptions may be experienced.
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    4. Vivaldi keep losing my cookies/passwords

    Vivaldi keep losing my cookies/passwords

    Vivaldi for Windows
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    • M
      Marrawan
      last edited by

      Always happening at random, sometimes after restarting Vivaldi, Sometines after a few restarts,
      Sometimes even without restarting, suddenly sites login page is displayed while a few seconds ago I was logged in

      I have Vivaldi, Microsoft Edge, Internet Explorer, Google Chrome, FireFox, Opera, WaterFox Classic, Otter browser, Brave and Old Opera 12.
      Among all these browsers only Vivaldi is forgetting my cookies/passwords!!
      I tested this by logging to several sites from all theses browsers and they all remembered my
      cookies/passwords except Vivaldi.

      I tried all installation types, For user only, for all users and portable, all same problem!

      So what's going here?!
      Why Vivaldi is forgetting my cookies/passwords?
      Why do I have to retype passwords again and again despite that I asked Vivaldi to remember them?

      Why is this a problem only with Vivaldi but not other browsers on the same Windows?

      Vivaldi	5.2.2623.41 (Stable channel) (64-bit) 
      Revision	30e6417c5626b4d153569eed731749c3d624a1df
      OS	Windows 10 Version 21H2 (Build 19044.1645)
      JavaScript	V8 10.0.139.17
      User Agent	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.147 Safari/537.36
      Command Line	"C:\Program Files\Vivaldi\Application\vivaldi.exe" --flag-switches-begin --flag-switches-end --save-page-as-mhtml
      Executable Path	C:\Program Files\Vivaldi\Application\vivaldi.exe
      Profile Path	C:\Users\Marrawan\AppData\Local\Vivaldi\User Data\Default
      
      1 Reply Last reply Reply Quote 3
      • M
        Marrawan
        last edited by

        It happened again Just now, in less than 2 hours Vivaldi forgot all passwords/cookies 😠

        mib2berlin
        M
        1 Reply Last reply
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        • mib2berlin
          M
          mib2berlin Soprano @Marrawan
          last edited by

          @marrawan
          Hi, can you check your cookie settings, please?
          If you have session only activated it delete all cookies but I don´t understand why your passwords are wiped.
          Are they shown if you open chrome://settings/passwords ?

          Cheers, mib

          Opensuse Tumbleweed x86_64 KDE 6.2 X11, Windows 11 Pro, Vivaldi latest
          HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
          Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
          Redmi Note 14, HyperOS Android 14

          1 Reply Last reply Reply Quote 0
          • M
            Marrawan
            last edited by Marrawan

            @mib2berlin said in Vivaldi keep losing my cookies/passwords:

            Are they shown if you open chrome://settings/passwords ?

            This is a clean Vivaldi installation, I have not changed any settings because I'm trying to troubleshoot the problem so I did a clean installation..

            When I noticed this problem for the first time, the first thing popped in mind is the cookies settings, and found that they are unmodified: Accept All Cookies, 3rd party cookies block in incognito mode which I don't use.

            As I said before, sometimes I restart Vivaldi and it still remembers cookies and passwords, So session only cookies is not the problem cause.

            Beside, Vivaldi forgets not only cookies but passwords too which have nothing to do with cookies persistence.

            I can see that browsing history is preserved, actually everything else is preserved, zoom level, tabs, search engines,.... everything is preserved as it should be except passwords and cookies!

            I can see cookies and passwords in settings, they are there but still Vivaldi forget them at any time.

            mib2berlin
            M
            1 Reply Last reply
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            • mib2berlin
              M
              mib2berlin Soprano @Marrawan
              last edited by mib2berlin

              @marrawan
              Ah OK, just guessing, do you use any cleaning software?
              I am mainly Linux user but on my Windows 11 installs Vivaldi never "forgot" passwords since years. I use the stable and snapshot builds.
              I hope some user with more Windows knowledge steps by to help you troubleshoot your issue.

              Cheers, mib

              Opensuse Tumbleweed x86_64 KDE 6.2 X11, Windows 11 Pro, Vivaldi latest
              HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
              Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
              Redmi Note 14, HyperOS Android 14

              M
              1 Reply Last reply
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              • M
                Marrawan @mib2berlin
                last edited by Marrawan

                @mib2berlin
                Thanks for the heads up again!

                If I am using a cleaning software why would that affect only Vivaldi and not other browsers or any other applications for that matter? All other application run just fine including browsers that are, just like Vivaldi, Chromium based like Chrome, Edge, Opera.

                I never used any software that specifically alters browsers data or settings. But I use some tool that change some general Windows privacy settings, like disable telemetry, Sending error reports, Ads in start menu and other spying stuff.

                If any of these Windows privacy settings are vital for Vivaldi to work properly then why Vivaldi
                does not inform the user about these settings instead if just misbehave and make the user confused and frustrated?

                Aren't password and cookies something private to Vivaldi and shouldn't be affected by modifications to the OS?

                mib2berlin
                M
                1 Reply Last reply
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                • mib2berlin
                  M
                  mib2berlin Soprano @Marrawan
                  last edited by mib2berlin

                  @marrawan
                  I meant CCleaner for example, many user get problems also with anti virus software because Chrome, Edge etc. are whitelisted by default but Vivaldi is alien.
                  May a cleaning software delete the file "Login Data" in your profile, if you start Vivaldi it create a new blank file.
                  I am not aware Vivaldi depends on any Windows privacy settings, I use "OO Shut up" for some time to block Windows to call home to much.
                  This does not influence Vivaldi in any way.

                  Cheers, mib

                  Opensuse Tumbleweed x86_64 KDE 6.2 X11, Windows 11 Pro, Vivaldi latest
                  HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
                  Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
                  Redmi Note 14, HyperOS Android 14

                  M
                  1 Reply Last reply
                  Reply Quote 1
                  • M
                    Marrawan @mib2berlin
                    last edited by

                    @mib2berlin

                    As part of my troubleshooting process I uninstalled my AV and disabled Windows AV.

                    @mib2berlin said in Vivaldi keep losing my cookies/passwords:

                    "OO Shut up"

                    Yeah that's the tool I'm using and the only one!
                    I just used the "Undo all changes 'factory reset'" function to revert back changes I made.

                    But the question remains: Does Vivaldi really depends on Windows settings (which can be customized by users) to properly save/load cookies/passwords? If yes I need to know these settings.

                    mib2berlin
                    M
                    Pathduck
                    P
                    2 Replies Last reply
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                    • mib2berlin
                      M
                      mib2berlin Soprano @Marrawan
                      last edited by

                      @Marrawan
                      No, I use Vivaldi and the forum since 6 years and nobody ever report password loss in combination with Windows privacy settings.

                      Cheers, mib

                      Opensuse Tumbleweed x86_64 KDE 6.2 X11, Windows 11 Pro, Vivaldi latest
                      HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
                      Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
                      Redmi Note 14, HyperOS Android 14

                      1 Reply Last reply Reply Quote 0
                      • Pathduck
                        P
                        Pathduck Moderator Soprano Supporters @Marrawan
                        last edited by

                        @Marrawan said in Vivaldi keep losing my cookies/passwords:

                        But the question remains: Does Vivaldi really depends on Windows settings (which can be customized by users) to properly save/load cookies/passwords?

                        No.

                        However, Cookies/Passwords are encrypted with your local OS user credentials. So if you change user for instance, they will be lost. I'm assuming you don't do this regularly.

                        You'll need to figure out what on your system is causing this. Make note of the times you see it happening and try to figure out what might be running in the background and potentially be set to clear such data.

                        For instance, I use CCleaner, and it can be set to regularly clear cookies/passwords for browsers, including Vivaldi. In fact it has its own settings for Vivaldi - where the default is to clear everything which is obviously bad and needs to be set properly before running.

                        🎻Volunteer helper · Forum moderator · Sopranos tester 🛠️Troubleshooting 🐛Report a bug 📜Markdown help
                        🦆"With a rubber duck, one's never alone" -Douglas Adams🦆

                        1 Reply Last reply Reply Quote 1
                        • I
                          ImaginaryFreedom
                          last edited by

                          For what it's worth, I'm being plagued with problems with Vivaldi v5.x on both Windows and MacOS lately.

                          Slowness/freezing, and either losing my extension data/settings or killing/removing my extensions entirely.

                          Something is going very strange in Vivaldi-land lately..

                          1 Reply Last reply Reply Quote 0
                          • F
                            flurl
                            last edited by

                            This happens to me all the time since I started using Vivaldi. Cookies and/or passwords are gone after a restart. Doesn't happen all the time. I think it never happend when using vivaldi://restart but just now it happend when I restarted my PC.
                            I'm on Ubuntu 18.04.

                            DoctorG
                            D
                            1 Reply Last reply
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                            • DoctorG
                              D
                              DoctorG Soprano @flurl
                              last edited by DoctorG

                              @flurl Please ask for Vivaldi on Linux issues at https://forum.vivaldi.net/category/35/vivaldi-for-linux

                              _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
                              Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


                              Linux Debian 12 KDE X11 / Windows 11 Pro
                              Intel i5-7400 / NVidia GT 710

                              1 Reply Last reply Reply Quote 0
                              • D
                                dude99
                                last edited by

                                Same problem here with Windows version, cookies will be gone randomly on Vivaldi startup, even though I have whitelisted 'em.

                                Sorry, I'm currently hiatus from updating any of my CSS mod until further notice...
                                1 Reply Last reply Reply Quote 1
                                • I
                                  ImaginaryFreedom
                                  last edited by

                                  Since my last comment ITT, I've definitely experienced the issue with Vivaldi losing my saved passwords.

                                  I use Vivaldi on all the supported platforms but since I only have passwords saved on macOS that is where I noticed this.

                                  So this is clearly not a platform-specific issue.

                                  1 Reply Last reply Reply Quote 0
                                  • DoctorG
                                    D
                                    DoctorG Soprano
                                    last edited by

                                    I have no loss of passwords and logins, and i am running the tester's internal 5.4 Nightly with Sync.

                                    _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
                                    Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


                                    Linux Debian 12 KDE X11 / Windows 11 Pro
                                    Intel i5-7400 / NVidia GT 710

                                    1 Reply Last reply Reply Quote 0
                                    • K
                                      kendysk
                                      last edited by

                                      Re: Vivaldi keep losing my cookies/passwords

                                      K
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                                      • K
                                        kendysk @kendysk
                                        last edited by

                                        @kendysk - Using this forum is not very intuitive. Don't think I've ever had to read instructions for posting on a board before, but hell-if I can find how to delete my post! (Which was meant to be a reply on someone elses comment altogether!) Can someone please tell me? Thanks

                                        Pesala
                                        P
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                                        • Pesala
                                          P
                                          Pesala Ambassador @kendysk
                                          last edited by Pesala

                                          No longer relevant.

                                          Blog • Vivaldi Review • Server Status
                                          Win 10 64-bit build 19045.2486 • Snapshot 7.4.3683.18 (64-bit)

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