Prime Video does not play
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Hi,
I have seen that there are several other threads about prime video already, but my issue seems to be a bit different. I switched from Opera to Vivaldi only some days ago, and yesterday was the first time I tried watching prime video with it.
First, I was able to watch one episode (The Expanse, S02E01) without issues. However, when trying to load the second episode, I got the errorWe're experiencing a problem playing this video. For assistance, please go to www.primevideo.com/help?nodeId=202099750.
Since then, I have been getting that same error most of the time. I have been experimenting with various extensions and settings, and sometimes I get an episode or movie to start playing, but never reproducably. Also the first episode (the one I had initially watched in Vivaldi) doesn't load anymore. Sometimes I get the message
Your browser does not support High-Definition playback due to content restrictions, please update your browser to get the best Prime Video experience.
in addition.
Does anyone have an idea for more troubleshooting I could do? I would hate to have to switch between browsers.- Vivaldi: 2.6.1566.44 (Stable channel) (32-bit)
Revision: b104196d10e5b12a2690fe28e511909c2f4dcf4b
OS: Windows 10 OS Version 1803 (Build 17134.829) - Widevine Content Decryption Module - Version: 4.10.1440.18 up-to-date
- I am able to play the videos from https://tekeye.uk/html/html5-video-test-page
- I have the following extensions installed:
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ahfgeienlihckogmohjhadlkjgocpleb : Web Store : version 0_2
ajopnjidmegmdimjlfnijceegpefgped : BetterTTV : version 7_2_1
cjpalhdlnbpafiamejdnhcphjbkeiagm : uBlock Origin : version 1_20_0
dneaehbmnbhcippjikoajpoabadpodje : Old Reddit Redirect : version 1_1_3
eimadpbcbfnmbkopoojfekhnkhdbieeh : Dark Reader : version 4_7_12
ekdfpekepohohanbijegcfblpdifmbmc : Auto HD/4K/8K for YouTube
: version 1_2_2
ekhagklcjbdpajgpjgmbionohlpdbjgc : Zotero Connector : version 5_0_56
gcbommkclmclpchllfjekcdonpmejbdp : HTTPS Everywhere : version 2019_6_27
hdokiejnpimakedhajhdlcegeplioahd : LastPass: Free Password Manager : version 4_30_0_2
hgngncnljacgakaiifjcgdnknaglfipo : Google Search "View Image" Button : version 1_5
kbmfpngjjgdllneeigpgjifpgocmfgmb : Reddit Enhancement Suite : version 5_16_10
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : version 0_9_74
mfehgcgbbipciphmccgaenjidiccnmng : Cloud Print : version 0_1
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chromium PDF Viewer : version 1
mpognobbkildjkofajifpdfhcoklimli : Vivaldi : version 1_5
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : version 1_3_14
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : version 7519_422_0_3
pkehgijcmpdhfbdbbnkijodmdjhbjlgp : Privacy Badger : version 2019_7_1
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However, the problem persists in a private browser window. - On chrome://gpu:
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Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Out-of-process Rasterization: Disabled
Hardware Protected Video Decode: Unavailable
Skia Renderer: Disabled
Surface Control: Disabled
Viz Hit-test Surface Layer: Disabled - There are no errors in the developer tools console
- Other video streaming sites (Youtube, Twitch, HBO Nordic) seem work without issues
modedit changed to more specific title
- Vivaldi: 2.6.1566.44 (Stable channel) (32-bit)
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@Noiralef hello,
with regards to the HD / high bitrate streams, I think that's answered in other threads.
About the strange error you encountered, have you tried to contact amazon support yet? They may know more about this error than Vivaldi.
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Had same problem, couldn't figure out.... Deleted cookies ("Lock" icon to the left of urlfield) - voilá!
(Reason #2: ...seemed that Amazon Prime was having some sort of bad morning also as it was doing the same on all my browsers... (?)
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Ppafflick moved this topic from Vivaldi for Windows on
