Blank page shown on some web sites

[Silvie]

I have this problem as well.
It happens on random pages, seems the more complex a page is the more often it happens. Amazon for example does it fairly often. Closing and opening the same Url in a new tab sometimes fixes it.
The preview shows the full page properly. Also I get a cursor on the white page and when randomly clicking stuff it does lead me to other pages. So the page is there, just not displayed. Happens most of the time when loading a new and fairly complex page out of a google search or from a link. But also sometimes when opening a link from an external source. Both when copypasting the Url or when clicking on a link in for example an email.

It was happening before I had any extensions installed.
Also I have to use Vivaldi with --disable-direct-composition option because otherwise youtube videos hang.

[luetage]

@3WaD Unless someone is able to come up with a definite way to reproduce the issue reliably from a fresh profile, the devs won’t be able to fix it. That’s what it boils down to. I have never experienced this problem and got hardware acceleration working, but I haven’t used Google search in ten years. Strange that Google search should have any influence though, it doesn’t make a lot of sense.

So a successful bug report needs:

• Least amount of steps to reproduce it from a fresh profile (including possible settings changes different from default values)
• Full mention of hardware specs and operating system/browser versions

Anything less than that and it’s unlikely you’ll see a fix. I would also check whether you get the same issues on standard stable Chrome for sanity.

[ayub]

Can confirm this happens to me as well. Happens when clicking off Google. To resolve, I have to copy the URL, close the tab, then paste url and load the page. Refreshing / force refreshing the tab doesn't work.

Windows 10
Intel i7-11700k
Nvidia 3600ti

Only lastpass and "SimpleExtManager" extensions are enabled.

[3WaD]

@luetage Sure I understand that. That's why I tried to collect as much data as possible in this post. All of it was actually done on a fresh profile and the behaviour changes with some settings and google services opened in other tabs I guess. But I wasn't able to narrow it down to the definite trigger even after hours of testing. I would like to finish it but unfortunately someone else will have to join as currently I have my own projects and work to do

[3WaD]

For anyone finding this thread - here is newer active one where we discuss debugging and solutions.

[paul1149]

I had a blank page at play.google.com two hours ago. Disabling the ad blocker did nothing. Brave opened it fine.

I just tested now, and it's working fine.

[DoctorG]

@3WaD said in Blank page shown on some web sites:

@DoctorG sorry the 'Ambassador' badge sounded serious, I got confused

Belonging to Ambassador team means: "Support Vivaldi users, promote Vivaldi in a positive way."

It does not mean: Master Chief of Developers sncr

[ajhmain]

Another user here with the same annoying issue as demonstrated / explained by other users here.

When clicking on a google search result, Vivaldi goes to the page, but the entire client area is a blank white page, nothing is rendered.
When I move the mouse over certain elements, they temporarily appear and disappear when the mouse leaves. I can click on invisible links etc.

I have seen this issue clicking google result links to Stack Overflow, Steam, Wikipedia and various other sites, but NOT all sites. Occasionally pages render fine on these sites. Stack overflow seems almost 100% to fail rendering however.
NB the tab preview thumbnail shown when mousing over an inactive tab, DOES correctly show the page, even when the actual page is blank.

I have tried disabling all extensions (I only have 3, Stylus being the largest) but this had no impact on the issue.

I have cleared ALL browsing data, this has also had no impact.

Disabling the built in Ad blocker had no impact, issue still occurs.

I have noticed this issue in the past 4 weeks I would say.

From my vivaldi://about

5.6.2867.50 (Stable channel) (32-bit)
Revision 30007b46836fcb1b1c6e4f750e7804c408822d8f
OS Windows 10 Version 22H2 (Build 19045.2364)
JavaScript V8 10.8.168.22
User Agent Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36

[ajhmain]

Disabling Vivaldi hardware acceleration in Settings, Web pages appears to have made the issue go away. Clicking on wikipedia, stackoverflow, steam links from google search results these pages now render correctly.

I have an NVidia GTX 1080 card with the standard drivers 516.94 (August 2022) and have zero rendering or stability issues in any other application/game. However I see Vivaldi has had about 5 updates since that time.

Therefore I am reluctant to update those drivers without first hearing some official response from Vivaldi developers.

In the meantime the workaround is less annoying but this is not a good workaround, pages are noticeably choppy when scrolling etc.

[DoctorG]

@ajhmain Why do you use 32bit Vivaldi?

[DoctorG]

@ajhmain Perhaps you can get Hardware Acceleration and display of pages back.
Try this
Open Settings → Webpages
Activate "Use of Hardware Acceleration"
Close settings page
Open vivaldi://flags/#disable-accelerated-2d-canvas
Set to Disable
Restart Vivaldi

Please tell if that helps.

If that does not help, try next:
Open vivaldi://flags/#ignore-gpu-blocklist
Set to Enabled
Restart
️Be warned: overriding of such blocklist can cause other issues

[Animux]

I have this problem too and I currently work with disabled hardware acceleration.

Vivaldi		5.6.2867.50 (Stable channel) stable (64-Bit) 
Revision	30007b46836fcb1b1c6e4f750e7804c408822d8f
OS		Linux
JavaScript	V8 10.8.168.22
User-Agent	Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36
CommandLine	/usr/bin/vivaldi-stable --disable-features=SendMouseLeaveEvents --restart --save-page-as-mhtml --restart --flag-switches-begin --disable-accelerated-2d-canvas --ignore-gpu-blocklist --flag-switches-end

@DoctorG said in Blank page shown on some web sites:

Try this
Open Settings → Webpages
Activate "Use of Hardware Acceleration"
Close settings page
Open vivaldi://flags/#disable-accelerated-2d-canvas
Set to Disable
Restart Vivaldi

Does not help. Blank pages reappear after restart. Stackoverflow from google results is a really fast reproducer (blank page after only a few requests).

@DoctorG said in Blank page shown on some web sites:

If that does not help, try next:
Open vivaldi://flags/#ignore-gpu-blocklist
Set to Enabled
Restart

Does not help either.

[ajhmain]

@DoctorG Thanks for the suggestion, but following those steps exactly (the first suggestion and also alternative) does not resolve the issue. Clicking on a google search link to a wikipedia article just now still shows the same issue (non rendered page).

Regarding 32bit Vivaldi, very good question. I actually have no idea why, perhaps I originally installed the 32 bit version by mistake and it has maintained that with updates. I'll install 64bit, not sure it will have any effect on this issue though.

[ajhmain]

Have installed 64bit Vivaldi and reverted the vivaldi://flags to the default. Unfortunately I am still seeing the rendering issue.

Current Vivaldi about:

Vivaldi 5.6.2867.50 (Stable channel) (64-bit)
Revision 30007b46836fcb1b1c6e4f750e7804c408822d8f
OS Windows 10 Version 22H2 (Build 19045.2364)
JavaScript V8 10.8.168.22
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36

[ajhmain]

Just for clarification, I notice the original post mentions Last-pass. I've never used or installed that extension and the issue persists with my 3 only extensions disabled.

In case it is helpful here's my NVidia control panel system info for the GPU:
[Display]
Operating System: Windows 10 Pro, 64-bit
DirectX version: 12.0
GPU processor: NVIDIA GeForce GTX 1080
Driver version: 516.94
Driver Type: DCH
Direct3D feature level: 12_1
CUDA Cores: 2560
Core clock: 1670 MHz
Memory data rate: 10.01 Gbps
Memory interface: 256-bit
Memory bandwidth: 320.32 GB/s
Total available graphics memory: 24541 MB
Dedicated video memory: 8192 MB GDDR5X
System video memory: 0 MB
Shared system memory: 16349 MB
Video BIOS version: 86.04.17.00.E3
IRQ: Not used
Bus: PCI Express x16 Gen3
Device ID: 10DE 1B80 85AA1043
Part Number: G413 0000

[3WaD]

A reminder

If anyone wants to help continue the debugging from this post, I recommend:

• Back up all your Vivaldi data
• Create new local Vivaldi user (the bug does not appear on a fresh user as far as we know)
• Change browser settings and open the tabs you had originally one by one and observe if it triggers the bug
• Also try to experiment with Google, it's accounts, search engine settings, ... (as this bug is currently observed only while using Google search as far as we know)
• Write down all new observations that were not stated in previous posts in this thread and share them

Our goal is to find what triggers this so the devs can focus that specific thing and fix it. So don't hesitate to roll up your sleeves and spend a few hours on debugging this too Thanks.

[ajhmain]

@3WaD Agree with requesting people note any findings here with specific details. But as a developer myself (not Vivaldi) I don't think many/any users will be thrilled spending a few hours of their time to determine the trigger. That includes myself (already spent approaching an hour).

When I need to debug a tricky issue at work, once users have given key information (often on my request) it's then my responsibility to try to reproduce and dive into the codebase. If I need more information I can always ask but once I have that info it's on me.

That's why it's important Vivaldi devs respond asap (I realize they may be on holidays) in my opinion, be that for more information or whatever.

[3WaD]

@ajhmain I am also developer and you're right.

In many companies this thread would have been a red alert a long time ago. And online support would try to assure their customers that this problem is being solved day and night. Unfortunately not every company cares like this or is even able to. Free products or generally the ones with millions of users like Vivaldi, many videogames or online services can't have the same customer service quality as B2B software company. And as long as it's not something that is causing a massive reduction in the number of users or public outcry, there's usually no reason why to start the panic in the office.

This problem has been going on for several months and couple of patches already so I don't think it's holidays. It has also been reported directly via bug track. Still we see no official response. So as users we have several options. Switch to a different browser and cause a reduction in the number of users, wait until the problem hits so many users that it will cause a public outcry, or try to speed it up by doing a big part of the work. My reminder wasn't convincing that it's the right one. Rather a direction for those seeking solutions.

[RenzeV]

I am also regularly running into this issue and have been running into it for multiple months now on 2 different systems. I'm almost ready to abandon Vivaldi as my main browser, since i am having to open a different one now once in a while anyway. This is a real shame since I really liked the UI and how it worked. Sadly Vivaldi appears to be more focused on extra features then actually stabilizing the core functionality.
As @3WaD said above. This issue should have been full red alert a long time ago now.

[DoctorG]

@3WaD said in Blank page shown on some web sites:

In many companies this thread would have been a red alert

Combinations of GPU driver, Hardware Acceleration, OS and Chromium core bugs with GPUs fail to display some sites.