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    We will be doing maintenance work on Vivaldi Translate on the 11th of May starting at 03:00 (UTC) (see the time in your time zone).
    Some downtime and service disruptions may be experienced.
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    4. Can't add Proton accounts to Vivaldi Mail

    Can't add Proton accounts to Vivaldi Mail

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    • H
      hiltonjeffrieslol
      last edited by

      Hi, I've seen numerous people ask this question, but I haven't seen any specific answers. Pretty much, whenever I try to add Proton accounts to Vivaldi Mail, it gives me an error message and redirects me to manual setup, which I've tried to do, but it never works. I heard someone say Proton needs a specific security setup, but I can't find it either.

      edwardp
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      bcordier
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      • edwardp
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        edwardp Soprano Supporters Ambassador @hiltonjeffrieslol
        last edited by

        @hiltonjeffrieslol Welcome to the Vivaldi Community.

        Here are some helpful links:

        Vivaldi Help
        Vivaldi Features
        Vivaldi How To
        Vivaldi Tutorials
        Vivaldi Blogs
        Vivaldi Social
        Vivaldi Snapshot vs Stable
        Vivaldi Themes
        Vivaldi's Troubleshooting Guides
        Vivaldi's Mail Client
        Vivaldi's Business Model

        Report a Bug

        See this page regarding adding a Proton Mail account to the Vivaldi Mail client.

        Vivaldi on Linux:
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        Vivaldi user since 2016. Thank you to all Vivaldi users.

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        • bcordier
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          bcordier @hiltonjeffrieslol
          last edited by

          @hiltonjeffrieslol The issue with ProtonMail is that it needs a bridge (unless they've made a recent update I'm not aware of) to be usable in a mail client. The bridge is developed by them and they take care of the software they do and do not support.

          For Vivaldi Mail to support Proton, Proton would have to develop their bridge to support Vivaldi Mail.

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          • K
            kevinvermassen @hiltonjeffrieslol
            last edited by

            @hiltonjeffrieslol I noticed the same thing today. I could add all my mail accounts, except Proton Mail. The problem is that it isn't possible to change SSL/TLS to STARTTLS (what is provided by Proton Bridge) in the server settings.

            I found it quite confusing because I got the impression Proton is supported because of the Proton logo when adding a new account.

            Scherm­afbeelding 2024-07-15 om 19.02.30.png

            DoctorG
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            jofazepa
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            • DoctorG
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              DoctorG Soprano @kevinvermassen
              last edited by

              @kevinvermassen Have you a paid Proton account?

              _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
              Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


              Linux Debian 12 KDE X11 / Windows 11 Pro
              Intel i5-7400 / NVidia GT 710

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              • K
                kevinvermassen @DoctorG
                last edited by

                @DoctorG yes, I do have a paid account.

                WildEnte
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                • WildEnte
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                  WildEnte Soprano Patron @kevinvermassen
                  last edited by

                  @kevinvermassen there are a couple of threads on the forum about Proton mail, maybe you can find some info there... here's a recent one that talks about steps to make the proton bridge work in Vivaldi:
                  https://forum.vivaldi.net/topic/73562/starttls-support-proton-bridge/79?_=1721074073372

                  (Protons don't build bridges. They bond with neutrons via the strong force, and to electrons via the electromagnetic force. No wonder it doesn't work)

                  Usually on Win11 running Vivaldi Snapshot builds. Opinionated about working efficiently with email. Folders are evil | Mail workflow: receive, read, reply, mark as read, done.

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                  • K
                    kevinvermassen @WildEnte
                    last edited by

                    @WildEnte Thanks for your (humorous) response 😃

                    I'll take a look in the thread and try to find a solution, if anything works, I'll report back here.

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                    • K
                      kevinvermassen
                      last edited by

                      1st update: I tried a couple of solutions from the thread, and the one that suggested changing the connection mode in Proton Bridge seemed promising, I could see all mails, it didn't work properly. There were a lot of errors in the log & moving a read mail to another folder didn't work.

                      For now, I'll hold off on using Vivaldi & Proton together until there's an update.

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                      • jofazepa
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                        jofazepa @kevinvermassen
                        last edited by

                        @kevinvermassen You have to change in the Proton Mail Bridge Settings from STARTTLS to SSL/TLS, then reconfigure your account in Vivladi Mail.

                        WildEnte
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                        • WildEnte
                          W
                          WildEnte Soprano Patron @jofazepa
                          last edited by

                          @DoctorG has given instructions here with added info about ports to use
                          https://forum.vivaldi.net/topic/95078/proton-mail-integration/4?_=1721232305909

                          Usually on Win11 running Vivaldi Snapshot builds. Opinionated about working efficiently with email. Folders are evil | Mail workflow: receive, read, reply, mark as read, done.

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                          • Zalex108
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                            Zalex108 locked this topic on
                          • Zalex108
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                            Zalex108 Moderator
                            last edited by

                            Hi,
                            Please continue on the provided Topic link regarding Proton and Bridge.

                            Thank you

                            "You cannot know the meaning of your life until you are connected to the power that created you" · Shri Mataji Nirmala Devi

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