Socket timeout error
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probably a month now i have this problem with my mails, i get the socket timeout error and also the refresh button never stops rolling. I get the error on all my mail accounts and in order to fix it i have to restart the browser, then it will be fixed for some time till it comes again.
Another very strange thing is that if i pass the mail entry in the menu the browser closes instantly and i have to open it again. I have made numerous updates since the releases are comming one after the other now, but they haven't fixed these issues.
Finally when i open a new tab, it seems unresponsive for few secs and then i am able to write on the address bar, till it unfreezes i cannot do anything on the tab.
FYI i have a multicore system with 64GB ram and multiple Vivaldi windows oppened with numerous tabs on each of them (more than 100 in total). I've never had such a problem with this browser before and now it seems that all the problems have come together.
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@slink What is shown in statusbar by envelope popup → Messages or Logs?
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@DoctorG i get this
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@slink Any security tool, scanning of mail connection?
Access thru VPN?
Which mail provider? -
@slink @DoctorG The 'Socket closed unexpectedly!' error seems to be coming from the remote mail server, it is closing the connection between your computer and the mail server. I see this quite often.
I have been assisting one of the devs with a similar issue pertaining to the errors reported in that log. Work is in-progress.
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@edwardp Perhaps Vivaldi Mail IMAP is not stable with IDLE command and that's why connection is lost. Should reconnect.
I never has this with 6.7 Stable/6.8 Snapshot Vivaldi Mail and my IMAP accounts.
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@DoctorG The original post said the error occurs on all of the mail accounts.
See: VB-102850
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actually yes the problem occurs on all email accounts
and if i press the check all accounts button, it keeps spinnign all the time.
all these started to happen few time ago, i have never had such issues before.
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did i mentioned that the issue is on 3 pcs i have the browser and is happening on different land lines?
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The bug report (number above) shows it is in-progress and has been assigned to a dev.
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@slink I think is in the wild since a bit. Btw, shouldn't affect connection to the IMAP as long you don't see the exclamation point on the accounts very often. A restart to fix is already too much.
Don't hide the provider from the screenshots. Is a very important information for testers which may have the same mail service (obviously hide your username).
Workaround if you are too much annoyed: set the logs to None and/or uncheck Mail component
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@Hadden89 all providers have the same issue, but gmail.com live.com outlook.com are the all of them except one which is in a different domain.
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Hi @slink
Thanks for reporting all this, we've been looking into adjusting logging to prevent un-necessary spamming, in particular the socket error is something that happens when there's an interruption in a connection between a client and a server which is quite common and not really worthy of error logging it. It can however come in handy when debugging so we'll likely bump this down to info-level logging. And that's what VB-102850 is all about.
But, more importantly, it seems in this case the mail client isn't doing a good enough job of overcoming these network interruptions and I'd like to take a closer look at that.
So I take it, while this is happening, the browser is otherwise connected to the internet, right?
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Just in case this also helps others - I had socket errors that originated (I think) from an issue with the Dovecot IMAP mail server my provider uses and that Vivaldi connected to. I was able to track it down to my mail server dropping the connection whenever Vivaldi tried to access an email that had an empty body (I have a couple such emails from sending email reminders to myself).
I was able to get rid of all socket errors by sorting both my received and sent mail lists by size (mails without email body tend to be the smallest) and removing all emails that had empty email bodies.
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How do you sort by Size in Vivaldi? My Vivaldi-Mail lets me sort by Topic, Sender, Date and Date-with-Threads only. No sorting by Size.
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@ProgRocket
Hi, may you have to enable it from the context menu at the top.
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@mib2berlin Thx. I found the layout-Button now and with that i also got an attachment-column and size-column. But it still cannot sort by anything else but Date, Sender and Topic.
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@ProgRocket
Oh, I am sorry, as I had not much mails in my 6.8 stable install I checked this in the 6.9 snapshot (Beta).
I was not aware it is not possible in stable at moment.
You have to wait for the next stable 6.9 I fear.Cheers, mib
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Hi,
it seems same or related to the post:https://forum.vivaldi.net/post/780296
maybe it better fits to this thread.If some logs, outputs and so will be helpful, count with me.
