Fitbit website not working properly

[grgosilovic]

Firefox:

Vivaldi & Chrome:

[mib2berlin]

@grgosilovic
Hi, it seems you need an account to use the Dashboard, the home page is working fine.
Please test this in a private window and/or the guest view, this except extensions and use the default settings.

https://help.vivaldi.com/article/guest-view/

Cheers, mib

[grgosilovic]

@mib2berlin
Thank you for quick reply. Yes I was logged in in both cases.

[Pathduck]

@grgosilovic Please try the troubleshooting steps, including testing in a clean profile and disabling adblocking/extensions:
https://help.vivaldi.com/desktop/troubleshoot/troubleshooting-issues/

[grgosilovic]

OK, tested in guest profile, works as it should. What now?

[Pathduck]

@grgosilovic You continue the Troubleshooting
I'd do step 5 before step 4.
Then step 7 then continue.

[grgosilovic]

Is there a way to save settings before I reset them? I am afraid I will lose all my settings

[Pathduck]

@grgosilovic Don't reset settings yet. I'm pretty sure this is caused by either an extension or possibly the Vivaldi Adblocker.
So do those steps first please like I said.

It working in a Guest Profile is a clear indication that the site works fine in Vivaldi, and most likely an extension or blocker is breaking it.

[elsieaortega]

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