Email Account Add Not Working for Microsoft or Gmail Accounts

JohnGerald

@Ayespy said in Email Account Add Not Working for Microsoft or Gmail Accounts:

i

64bit,

Thanks

Ayespy

@JohnGerald Windows? 10 or 11? What sort of hardware?

Exactly which Vivaldi version - Stable or Snapshot, what number?

mib2berlin

@JohnGerald
Hi, I use Gmail and Outlook accounts without issues with IMAP
I read about issues wit Exchange server connections, depends on how they configured.
This is Outlook with app password.

On a friends PC Avast was running and block to add any mail accounts in Vivaldi, no error message, nothing.
Check this if you run a third party security software, it work with Defender.

Cheers, mib

JohnGerald

Thank you for the reply and picture of your config. I will check mine and see if I can get it working.

Thanks...

JohnGerald

@Ayespy

Windows 11 64bit and fully updated.
Dell Optiplex 7050 with SSD.
32MB Ram DDR4

Vivlardi:
Vivaldi.6.6.3271.50.x64 (not sure if it is stable or beta) could not find an about.

mib2berlin

@JohnGerald
Do you use a third party security software?

JohnGerald

Yes, Norton 360. I will try to turn it off and see if it connects to the servers and verifies. Thanks for the idea...

Ayespy

@JohnGerald 3271 - that's the Stable version.

About page is Menu/Help/About.

Let me see how my Dell compares to that one.

Ayespy

@JohnGerald Word to the wise, sometimes "turning off" 3rd party security software does not actually take it completely out of the mix.

Ayespy

@JohnGerald Really similar specs on the Dell here - it's a Vostro 3471 running an i5-9400, 16Gb DDR4 2666 RAM and a 1Tb M2 SSD, with Win11. Runs Vivaldi email client like butter, verifying on all servers without delay. @mib2berlin 's suggestion of 3rd party security interference sounds likelier all the time.

PereiraSantosEngenharia

Same problem here, i cannot configure my personal gmail account or my google workspace, i always receive the message:
[imap.gmail.com] Could not connect to server Error: Timeout connecting to server

Using: Vivaldi 6.6.3271.50 (Stable channel) (64 bits) on windows 10

edwardp

Outlook works for me using OAuth, does not work with regular account or special app passwords. I do not use Vivaldi Mail with Gmail.

mib2berlin

@PereiraSantosEngenharia
Hi, I use these providers in Vivaldi and test other, all work.

As mentioned above third party security software can block adding accounts in Vivaldi, you don't get any message, it simply doesn't connect.

I test Gmail with app password using POP3 some time ago, I use Gmail on several Vivaldi installs using IMAP with OAuth.

PereiraSantosEngenharia

Tested using the last Snapshot 6.6.3291.3 (Versão Oficial) (64 bits) and the problems remains the same.
I try to use other accounts, Microsoft 365 and Outlook, even then don't work.

I deactivated and closed my antivirus (Kaspersky) and tried again with the Vivaldi 6.6.3271.50 (Stable channel) (64 bits), but the results are the same, i continue get Timeout connecting to server. It's strange because my google calendar and my tasks sync like a charm

Ayespy

@PereiraSantosEngenharia "Deactivating" or "closing" antivirus usually leaves processes running in the background interfering with things. The only way to check if it's your 3rd party security software is to temporarily uninstall it completely.

PereiraSantosEngenharia

@Ayespy , thank you for your answer. I don't know why, but today it worked, the only thing i do recently was reboot the PC!