Two Sent folders
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This is an issue on Fastmail’s end. In IMAP, folders can be assigned special flags. On of these flags determines which folder is your Sent folder. The Sent Items folder is typically created by Apple Mail. It sounds like you either have two folders with the Sent special folder flag (only one is allowed), or that the flag is set on the wrong folder. Fastmail’s web interface may have been hardcoded to use the Sent folder, and this ignorikg the Sent special flag.
Long story short, explain your problem to Fastmail support, and they can correct your folder issue.
The Details Guy at Vivaldi.
Do NOT run commands in the browser developer console if you do not understand what the command does! -
To try and resolve this issue consider trying the following in Vivaldi:
- move all messages you wish to keep from Sent Items folder to Sent folder
- right click on empty Sent Items folder, select Delete from popup menu and then Deleted Folder to confirm
- does the issue persist; if it does try restarting Vivaldi
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@yojimbo274064400 did all that before I posted here the first time.
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@bkeevins, which other email clients are you using and is there a chance one of them is re-creating the Sent Items folder?
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@daniel said in Two Sent folders:
This is an issue on Fastmail’s end. In IMAP, folders can be assigned special flags. On of these flags determines which folder is your Sent folder. The Sent Items folder is typically created by Apple Mail. It sounds like you either have two folders with the Sent special folder flag (only one is allowed), or that the flag is set on the wrong folder. Fastmail’s web interface may have been hardcoded to use the Sent folder, and this ignorikg the Sent special flag.
Long story short, explain your problem to Fastmail support, and they can correct your folder issue.
Whilst the following steps are unsuccessful at reproducing the issue with Fastmail they do seems to with other IMAP service:
- create a new folder named Sent Items
NB livery of this new folder is that of Sent folder but it lacks the special use \Sent attribute, i.e. it is an unremarkable folder - send an email
- confirm sent email appears in Sent items folder and not the Sent folder
If others successfully reproduce the issue I will raise as bug; if necessary.
- create a new folder named Sent Items
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If I check the box which says Upload Sent Messages to Sent Folder, Vivaldi makes a new folder in my Fastmail account called Sent instead of using the Sent Items folder which already exists in Fastmail and I cannot change.
If I leave it unchecked, sent messages only exist in the Sent part of Vivaldi under All Messages.
This is no use to me since I would need to be able to see sent messages on other machines.
Why can't you edit IMAP folders in Vivaldi? -
@bkeevins said in Two Sent folders:
Why can't you edit IMAP folders in Vivaldi?
Because IMAP folders originate on the IMAP server.
It should be possible to delete any duplicated folders through your provider's webmail side of the service.
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@edwardp why can't I tell Vivaldi to put sent messages in the correct folder?
Also, why can't I put draft messages in the right folder either? -
@bkeevins said in Two Sent folders:
@edwardp why can't I tell Vivaldi to put sent messages in the correct folder?
Also, why can't I put draft messages in the right folder either?That would likely be the way that your provider has set up IMAP, which is not the fault of the Vivaldi Mail client. As @daniel pointed out above, this is on Fastmail's end.
When a new IMAP account is added to Vivaldi Mail, it pulls in the folders from your providers IMAP server.
The standard folder names are:
- Inbox
- Drafts
- Sent
- Trash
- Spam (or Junk)
Providers may include additional folders beyond these. If they exist, Vivaldi Mail pulls them in as well, when the account is re-synced. With every account I use for either everyday use, or for testing, they have additional folders beyond what I have listed above.
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So, why doesn't it work then?
If you tell Vivaldi to upload sent messages to the server, it puts them in a new folder - not the one it's pull down from the server.
If you make a draft message, it's not stored in the IMAP draft folder. It's only stored locally in Vivaldi. -
Also, if you leave the box unchecked for uploading sent messages - Vivaldi puts them in the right folder but they are not synced to the server.
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@bkeevins said in Two Sent folders:
If I check the box which says Upload Sent Messages to Sent Folder, Vivaldi makes a new folder in my Fastmail account called Sent instead of using the Sent Items folder which already exists in Fastmail and I cannot change.
If I leave it unchecked, sent messages only exist in the Sent part of Vivaldi under All Messages.
This is no use to me since I would need to be able to see sent messages on other machines.
Why can't you edit IMAP folders in Vivaldi?In Fastmail, please confirm that Settings > Folder shows Sent Items instead of Sent, as highlighted below:
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@yojimbo274064400 you can’t edit the Sent folder in Fastmail
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That is correct, sent folder name cannot be renamed, but I was asking for confirmation as in your earlier post Sent Items folder was mentioned. Was that reference in error?
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@yojimbo274064400 In Fastmail there's one folder for sent messages. It's called Sent (Sent Items)
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@bkeevins, thanks for clarifying sent folder is named Sent and not Sent Items.
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@yojimbo274064400 Yes, it's called Sent and it has (Sent Items) written beside it.
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In Vivaldi, consider:
- enabling Settings > Mail > Turn on IMAP Logs in Console
- restarting browser
- with Mail panel open press
Ctrl+Shift+Jto open Developer Tools Console - select Console tab
- in Filter field type
Sent
- post a redacted screenshot of the console output
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So my dad comes by and says that his phone doesn't shows his sent emails. Turns out that several IMAP folders are duplicated. I can't debug this now but it seems to me that the issue is with the original folder names being in German. The webmail interface of the account specifies the German named folder as the one with the flag.
The English named sent folder was unsubscribed in Vivaldi, Vivaldi still shows sent emails (in the all messages -sent) as being in that unsubscribed IMAP folder. So they are available only locally - after subscribing to that second sent folder, a newly sent email does appear in the webmail interface.
Need to look at this closer later
Usually on Win11 running Vivaldi Snapshot builds. Opinionated about working efficiently with email. Folders are evil | Mail workflow: receive, read, reply, mark as read, done.
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@yojimbo274064400 Doesn't work
