All mail now going to spam folder
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Recently I’ve noticed that I’m not getting emails at my Vivaldi mail (Webmail & the new Desktop client). After a bit of looking around I have found new emails in my Spam folder. This has been going on only for a a week, maybe ten days.
Vivaldi Status page shows all is up and working…
Can someone advise?
P.S.
I have unflagged all the email I was supposed to get. -
@greybeard Do you use any kind of filter to move mails as spam? Perhaps is broken.
Marking all mails as not spam and/or move back to inbox might help at this point. -
@Hadden89 Yes there are filters as I was getting a lot of spam.
There are filters both in Webmail and the Desktop client. I suspect there may be some type of conflict.
I will see if I can Export one or the other so I can manually sync them so as to resolve conflicts if that is the case… Doubt it though.
Should this be reported as a bug? I will investigate further before I make such action as I know the Devs and Bug Fixers are busy. -
@greybeard Probably. There are several glitches with desktop client filters. If you manage to do a nice test case, report that.
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@greybeard this is a little strange because Vivaldi mail (desktop) does not have a spam filter logic built in, all automatic filtering has to be done server side. Vivaldi Mail only does something when you mark a message as spam, namely adding the imap spam flag and moving it into the imap folder defined as the spam folder. There is no learning or rule set in the desktop client.
Vivaldi Webmail also does not have a spam filter active by default (except if they have changed something recently which would be news to me). The webmail setup does run a spam classifier, but you have to set up a filter in order to make that do anything that would be noticed by the desktop client
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@WildEnte Done by rule creation and perhaps flagging certain emails.
Both Destop and Webmail have these built in. Webmail has rules in its Settings (or do they call it Configuration?)
Desktop:Webmail:
Those from Webmail have been around for many years (improving periodicaly). Desktop are fairly recent I believe.
That's about all I know. When I submitted spam to support I was advised to set up rules, so I figured something out. -
@greybeard ok so something your rule set does now apparently applies to all emails, so this is a bit specific to you I guess. Do the Screenshots show all your rules?
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@greybeard I'm not sure header exists in the client. Probably should be just
from:beyereman.com
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A different light on the matter. Maybe it's relevant.
I once had a brief period where I did not receive any email anymore, which was nice and quiet, but also pretty awkward.
It turned out that I'd made a tiny yet significant typing error in my mail server's SpamAssasin blocking list effevtively causing all incoming mail to get rejected.
It was only one wrongly placed * character.