Solved Netflix troubles Mac Os
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@kfet Yep. Same for me: Error Code UI3012
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- 6.0.2979.22 (Stable channel) (arm64)
- Mac M1 Ventura 13.2
I also get kicked out from Netflix and Amazon Prime.
Netflix send me the E-mail about "A new device is using your account", even I tried to login and watch lots of times in same Vivaldi browser.Try access from Vivaldi guest account but the same, no.
Try allow the cookies but the same, no
Try stop using google extension but the same, no
Try Using Chrome(original) but the same, no
Using Safari, yes. -
Yup! Amazon Prime Video is down...for Vivaldi.
But it works fine in Chrome...
Re-launched Vivaldi; still doesn't work. Oh, well: Gotta re-boot the machine, as per Prime's instructions.
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Problem persists... In latest snapshot, too.
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Prime video fails to play in Vivaldi even with cache cleared. It also fails in private browsing and with hardware acceleration disabled.
Safari works fine.
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So I've also been having a problem with a bug on Netflix UI3012.
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Same error as OP. Initial error was M7121-1331, but subsequent errors were just immediate logout of netflix. Clearing cookies & cache didn't help.
I'm also unable to play the protected videos at the test page—https://demo.castlabs.com
Chrome works fine with both
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Same here, affecting both Prime and Netflix.
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Same problem in Disney+. When trying out demo.castlabs DRM video, I get such error message: "FATAL Clpp-Error [Category 6- Code 6007]: Error while fetching license by FATAL Clpp-Error [Category 1 - Code 1001]..."
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Chiming in to confirm I am also experiencing the same with Netflix, Prime, etc.
- MacBook Pro 16" M1
- macOS 13.4 (22F66)
- Vivaldi 6.0.2979.22 (Stable channel) (arm64)
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I have the same problem. Besides, I have problems with other multimedia websites, for example, Spotify and Disney+.
For Spotify, the weird thing is that whenever I choose a song, it will automatically play another song which is 5-6 songs down to the original one. In addition, the song only plays for 9-10 seconds, and then the music will be muted and nowhere to be recovered unless I reload the whole page.
For Disney+, I can log in to the page, but I can't playback any video. It prompts "error 83" every time.
Finally, I have also checked Youtube, and it works fine without any problem.
Does anyone know the reason?
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For your case, you may try the following,
- go to vivaldi://components
- look for an item called "Widevine Content Decryption Module"
- click "Check for update"
- Try the test page again.
In my case, I can play on the test page, but with problems on Netflix, Spotify and Disney+.
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Thanks, @wingkeiw!
Unfortunately, it says it's already the latest version—
Widevine Content Decryption Module - Version: 4.10.2557.0, though I didn't record the version yesterday, so it's possible there's been an update since then.Regardless, I'm still unable to play the "Protected - MPEG-DASH" sample video—same error as yesterday, even after checking the module is up to date.
Thanks anyway
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@Fubero I use a Mackbook Pro Intel Core i7. Maybe the problems is only with this processors...
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Has anyone reported this error?
I apologize for my English. I use Deepl to translate and Vivaldi translate.
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I don't use a Mac or Netflix, but found this page at Netflix, pertaining to error M7121-1331.
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M7121-1331 mentions Extensions as a possible reason for issues. You may want to test in a Guest Profile.
UI3012 seems to be related to issues with your home network.
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I definitely don't have an error in my home network, when I play Netflix in Safari browser there is no problem. Only in Vivaldi.
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I get the same errors. Guest profiles show the same errors. The snapshot build show same problems. Different Services are affiliated. Different Browsers work (Safari, Firefox, Chrome). I'm on a Macbook Air M2.
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Must be a bug in the latest Vivaldi update. Because there was no problem in the previous update.
