Failed to send message
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I have had this happen twice recently, both were to different people, but had almost the same reply (it's a standard reply I give to people requesting some software I wrote). It includes some URLs, but no attachment. Is there something I can check to see why it's failing to send?
I've had to use webmail to get it to go. -
It's a URL to a https:// address (which I can't share), but why would that make it fail? I removed that, and it went. I changed it to https://test.com/test/test.net/test/another-bit/UPPER/ and that went, so it's something about the URL it doesn't like, but I'm not sure where to look in logs to get the answer.
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@necronom
Hi, you can enable Log SMTP in the mail settings.
Then M3 create a log, open it with the mail icon in the status bar:
Open the log with the Gear icon.Cheers, mib
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Thanks. I tried that and it just said:
"09:07:53.142 info [Mail - smtp, ondone] subject:"Test 7" success:false"
And now I seem to have locked my email account
It probably didn't like repeated failed attempts. -
@necronom
Hi, if you cant reproduce it with a public URL it´s hard to test and a bug report makes no sense.
Cheers, mib
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Right, putting this in an email causes a failure (or it did for me earlier):
I just made an email called Test, then put that in and it failed (then after trying over and over caused my email account to be temporarily locked).
I don't understand why any URL in an email would cause a problem, as I thought it was just sending a stream of ASCII.
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Do consider speaking with your email service provider as the issue is due to their service (SMTP) scanning outgoing email for spam, etc; this is not due to anything Vivaldi's mail client is doing.
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@necronom
Hi, I send a mail with this URL from my vivaldi.net account to my Gmail account, no error, message was send one install of Vivaldi and recived with an other install of Vivaldi mail client.https://archive.sundby.com/ is a postbox in Norway, no idea why this marked as spam, Sundby is a known company.
I guess @yojimbo274064400 is right, ask your mail provider.Cheers, mib
Cheers, mib
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Thanks for testing.
When my account was locked I got an email saying I might have malware (I haven't), so it does look like they are classing it as spam.
But when I send it from my webmail from that same ISP (Virgin Media), it works.
Would webmail and non-webmail be scanned differently? -
@necronom
I don´t think so, the web mail is only an interface for the same thing. No idea why it is blocked from the mail client.Cheers, mib
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@necronom, it is likely the webmail client and email client are talking to different SMTP servers at the ISP.
I suspect if you try to send to another domain from Virgin Media's webmail it will fail with the same spam warning.
