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    We will be doing maintenance work on Vivaldi Translate on the 11th of May starting at 03:00 (UTC) (see the time in your time zone).
    Some downtime and service disruptions may be experienced.
    Thanks in advance for your patience.

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    POP Setup

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    • M
      MickBeaman
      last edited by

      I am trying to set up POP accounts.
      Using a little used outlook account for a dry run, I copied the pop) server settings etc from Thunderbird. These were standard Outlook (the light version, not the Office version) Vivaldi didn't appear to recognise them, the confirmation box was greyed out.
      Has anybody got an idea why?
      Also I cannot find out where Vivaldi wants to store those emails in the filing system and whether that is moveable.

      WildEnte
      W
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      • WildEnte
        W
        WildEnte Soprano Patron @MickBeaman
        last edited by

        @MickBeaman welcome to the forum!

        Did you try just to enter your email address and password and let Vivaldi try to autoconfigure the server settings?

        Does the server require authentication via StartTLS? (which is not implemented yet)

        Can you post a screenshot of your server settings with your email address made unrecognizable?

        Usually on Win11 running Vivaldi Snapshot builds. Opinionated about working efficiently with email. Folders are evil | Mail workflow: receive, read, reply, mark as read, done.

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        • M
          MickBeaman
          last edited by

          Thanks. I did a manual setup copying the Thunderbird settings. I don't see a means of attaching a screenshot here but you can find it via this OneDrive link. I hope! Security was SSL/TLS
          Frankly, as a fully paid up crusty old git, I haven't a clue what that means.
          https://1drv.ms/u/s!AqOIV23FkbF4iHT2CXDrnkFcnKOQ?e=AerXgJ

          WildEnte
          W
          M
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          • WildEnte
            W
            WildEnte Soprano Patron @MickBeaman
            last edited by WildEnte

            @MickBeaman if you scroll down just a little there might be the butt on you are looking for? (you might want to delete that screenshot on your onedrive, it shows your full email address. Just leads to more spam)

            7e7eb8be-5be1-4285-8d5b-c101d42f0673-image.png

            If that doesn't work, check out the microsoft account section in https://help.vivaldi.com/mail/mail-get-started/add-and-manage-mail-accounts/#Add_an_account

            Usually on Win11 running Vivaldi Snapshot builds. Opinionated about working efficiently with email. Folders are evil | Mail workflow: receive, read, reply, mark as read, done.

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            • M
              MickBeaman @MickBeaman
              last edited by

              Thanks. I haven't tried again, but from memory the scroll down took me to the confirmation button that was greyed out, hence the problem.

              I have duly deleted the snapshot and thanks again for taking the precaution for me!!!

              Pathduck
              P
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              • Pathduck
                P
                Pathduck Moderator Soprano Supporters @MickBeaman
                last edited by Pathduck

                @MickBeaman Hi there, looking at your image I notice a couple things:

                1. You are trying to use smtp.gmail.com for SMTP with your outlook.com email as username:

                efe676d1-f8fb-4b73-a737-e525889f4cea-image.png

                This will will not work and will lead to an authentication error. It is recommended to use the settings as specified here:

                https://outlook.live.com/mail/0/options/mail/accounts/popImap

                https://support.microsoft.com/en-gb/office/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040

                1. You seem to have another @outlook.com address specified above, what's that account settings and does it work?

                92f40df5-d9bf-44a7-b840-618212d293dd-image.png

                These settings work for me, they are not exact the same as the MS docs, but work:

                4a967877-b7f8-4b29-bf53-aa281a0167b4-image.png

                🎻Volunteer helper · Forum moderator · Sopranos tester 🛠️Troubleshooting 🐛Report a bug 📜Markdown help
                🦆"With a rubber duck, one's never alone" -Douglas Adams🦆

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                • M
                  MickBeaman @MickBeaman
                  last edited by

                  Thanks. As it stands, my Outlook account on Vivaldi is IMAP. I assumed that I would simply need to create a second POP account and could then delete the IMAP.

                  I aim to try the suggested settings later today and thanks for the help, I do appreciate it.

                  yojimbo274064400
                  Y
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                  • yojimbo274064400
                    Y
                    yojimbo274064400 @MickBeaman
                    last edited by

                    @MickBeaman said in POP Setup:

                    Thanks. As it stands, my Outlook account on Vivaldi is IMAP. I assumed that I would simply need to create a second POP account and could then delete the IMAP.

                    I aim to try the suggested settings later today and thanks for the help, I do appreciate it.

                    AFAICS at present Vivaldi Mail will only let you add one account per an email account, i.e. if an account for [email protected] is already setup then another cannot be added and this is communicated in the UI by making Continue not selectable as highlighted below:
                    2022-07-03-a.jpeg

                    To add the POP3 account for [email protected] it would first be necessary to delete the existing (IMAP) account after making sure adequate backups exists should recovery be necessary

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                    • M
                      MickBeaman @Pathduck
                      last edited by

                      @Pathduck
                      I am grateful but the linked MS settings are, I believe, for the full Outlook application and not the 'Live' version which replaced hotmail. In any event I am afraid that they are not working for me.

                      Pathduck
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                      • Pathduck
                        P
                        Pathduck Moderator Soprano Supporters @MickBeaman
                        last edited by

                        @MickBeaman The documentation is about connecting a mail client to your Outlook mail account. Vivaldi is a mail client, just like Outlook.

                        The settings work for me. Did you read the information posted above about you trying to use Gmail as outbound server (which won't work) and trying to add a second account with the same email, which also won't work?

                        🎻Volunteer helper · Forum moderator · Sopranos tester 🛠️Troubleshooting 🐛Report a bug 📜Markdown help
                        🦆"With a rubber duck, one's never alone" -Douglas Adams🦆

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                        • M
                          MickBeaman
                          last edited by

                          I did thanks, that was helpful, it moved me forward and I am grateful for your time. The gmail reference was a error that I had spotted but following your advice I deleted the outlook imap account. What really puzzles me is that the settings I am trying, work ok in Thunderbird. I am now away for a few days but on return am going to try again, fresh start, and might test out gmail settings instead.

                          WildEnte
                          W
                          yojimbo274064400
                          Y
                          2 Replies Last reply
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                          • WildEnte
                            W
                            WildEnte Soprano Patron @MickBeaman
                            last edited by

                            @MickBeaman I suggest that then you start off with Vivaldi autodetecting the required server settings, such that you only have to deal with remembering your password.

                            Usually on Win11 running Vivaldi Snapshot builds. Opinionated about working efficiently with email. Folders are evil | Mail workflow: receive, read, reply, mark as read, done.

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                            • yojimbo274064400
                              Y
                              yojimbo274064400 @MickBeaman
                              last edited by yojimbo274064400

                              @MickBeaman said in POP Setup:

                              I did thanks, that was helpful, it moved me forward and I am grateful for your time. The gmail reference was a error that I had spotted but following your advice I deleted the outlook imap account. What really puzzles me is that the settings I am trying, work ok in Thunderbird. I am now away for a few days but on return am going to try again, fresh start, and might test out gmail settings instead.

                              Thunderbird does not have the limitation mentioned earlier so adding accounts to access antonio@example.com via IMAP and POP3 is not an issue ― hopefully a future iteration of Vivaldi Mail will correct this.

                              BTW do consider trying Vivaldi's Import from Applications or Files… option by:

                              • press F2 key
                              • type import and then under Commands select Import from Applications or Files…
                              • from the From field drop down list select Thunderbird
                              • select the accounts you wish to import; if an IMAP and POP3 account reference the same account only the first instance will be imported
                              • select Start Import
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                              • M
                                MickBeaman
                                last edited by

                                @yojimbo274064400
                                Thank you. Removing the other account did indeed clear the greyed out box issue, so I am one step further ahead now. Still can't get login though!

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