Solved Vivaldi won't open

casc5962

Since I installed the most recent update for Windows 11, Vivaldi has problems with staying open. I click on the icon and the window opens, but then immediately closes after a few seconds. It happens every time. I switched the default browser to Vivaldi, but that didn't solve my issue. I can run Chrome with no problems, and Firefox has no issues either, seems like Vivaldi was the only browser affected. Since it's my favorite, I hope there is a way to fix this situation.

It seems that it was the most recent Windows update that caused the problem, because I've never had issues like that before. I installed the update last night. This morning when I opened Vivaldi it run very slow. I restarted the computer, but that made things worse. Now Vivaldi is crashing every time I open it.

I checked the topics on the Forums and I couldn't find anything linked with the newest Windows update to suggest troubleshooting for my problem.

casc5962

I think there was a bug that was fixed, because today I'm able to run Vivaldi without problems. I'm enjoying it a lot, especially, because I got used to Vivaldi and was taking it for granted. Now I have more of a perspective and appreciate your guys' browser even more.

Thank you very much for the assistance and answering so quickly!

Pathduck

@casc5962 Hi, I doubt this is related to the OS update, most likely something happened at the same time that could've caused this.

Please post your system information from Help > About here in a code block.

Since Vivaldi won't start at all I recommend finding your Vivaldi profile directory, usually located at: c:\Users\<user>\AppData\Local\Vivaldi\User Data\Default

First make sure no Vivaldi.exe processes are running in task manager.

Then go into the Sessions directory and delete the files there.
Try to start Vivaldi.

If that doesn't work, then go one directory up and rename the Default folder to Default.old and try to start Vivaldi. This should ensure you start with a clean profile - you can restore most of the important data from the old folder later if that works.

If that doesn't work either, move another folder up and rename the "User Data" folder, then try to start Vivaldi again.

casc5962

I'm not very familiar with software, so I'm not sure where the "Help > About" combination is located.

I followed advice I found on the Forum about how to obtain crash logs, so I can share those. Would that be helpful?

Ayespy

@casc5962 Save the crash logs for if you wind up filing a bog report.

For now, follow @Pathduck 's advice. If you are not clear on how to do it, let us know, and one of us will walk you through it in a bit more detail.

casc5962

@ayespy Yes, I need more details, please. This is not familiar at all, because I'm not a tech-person.

Ayespy

@casc5962 What kind of system and computer are you on?

casc5962

@ayespy I have a Surface - Pro, I think 6(?) and it's running Windows

Ayespy

@casc5962 OK - I've never done anything with a Surface, but the system and file structure should be the same as on a desktop.

Do you have an icon called "This PC" or the equivalent on your desktop? If so, double-click that, and in the resulting window, open the C: drive, and go to the folder called "Users." In that, go to the folder that has your user name, and in that, open the "AppData" folder. If you cannot see an appdata folder, let me know. I'll have to guide you on how to turn on visibility for hidden files and folders.

casc5962

I think there was a bug that was fixed, because today I'm able to run Vivaldi without problems. I'm enjoying it a lot, especially, because I got used to Vivaldi and was taking it for granted. Now I have more of a perspective and appreciate your guys' browser even more.

Thank you very much for the assistance and answering so quickly!

casc5962

The same problem is happening again. I click on Vivaldi, but it stays open for about a second and then it crashes again.

Ayespy

@casc5962 See my advice from a week ago.

casc5962

@ayespy I followed the advice, but I can't see the "AppData"

Ayespy

@casc5962 OK, so you have to go on your system into Control Panel/File Explorer Options and go down to about the seventh item, which is a folder icon labeled Hidden files and folders. Under/in that, there is an option to show hidden files, folders and drives. Select that. AppData will become visible (in a "faded" form) in your C:\Users\YourUserName\Local directory. Then you can follow the remainder of the instructions.

Are you able to find your Control Panel? If not, a bit more instruction will be required.

Ayespy

@casc5962 Microsoft's instructions for this:

In the search box on the taskbar, type "folder," and then select "Show hidden files and folders" from the search results.

Under Advanced settings, select Show hidden files, folders, and drives, and then select OK.

casc5962

This post is deleted!

casc5962

@ayespy What do you mean by "system?"

Ayespy

@casc5962 Your system is your computer. Your operating system.

The control panel is a utility that is part of your system which enables you to monitor or control settings for many different aspects of your system. One of these aspects is your File Explorer.

If you click the icon at the bottom left of your computer screen (far left end of the taskbar), one of the things you will see in the resulting pop-up is a search box. Type into that search box "control panel" and hit your return key on your keyboard, and you will find yourself in the Control Panel. Along the top of that window are some options, including "view." If you select View and within that drop-down select "Small Icons," you will see a detailed list of all the things you can adjuts in the Control panel. One of these is File Explorer Options. If you select that, and then in the resulting pop-up select "View" again, one of the options is a folder labeled "Hidden Files and Folders" In that, you want to select "Show hidden files, folders and drives."

I am taking you this route to acquaint you with the Control Panel.

To skip all that, you can take yourself right to the control panel setting for hidden files by typing in the search box mentioned above "hidden files and folders." When you do that, you will be taken to a window where you can select that setting.

casc5962

@ayespy This is what I saw. It seems the stuff is enabled already, check the picture below, (at least I hope this will turn into a picture when I post this)

Ayespy

@casc5962 Yes, I see that. What version of Windows are you on?
If that is enabled, you should be able to see the AppData file under users/yourusername

casc5962

I think I'm on Windows 11, but I can't see it anyway.