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    We will be doing maintenance work on Vivaldi Translate on the 11th of May starting at 03:00 (UTC) (see the time in your time zone).
    Some downtime and service disruptions may be experienced.
    Thanks in advance for your patience.

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    4. Vivaldi mail servers not responding

    Vivaldi mail servers not responding

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    • L
      lrnop
      last edited by

      I haven't received any mail on my vivaldi mail account since Feb 10 morning.

      traceroute shows the servers are not responding:

      traceroute to imap.vivaldi.net (31.209.137.15), 64 hops max, 52 byte packets
      1 192.168.1.254 (192.168.1.254) 4.759 ms 1.433 ms 2.041 ms
      2 95-44-208-1-dynamic.agg2.ens.lmk-pgs.eircom.net (95.44.208.1) 6.999 ms 7.068 ms 6.676 ms
      3 eth-trunk104.hcore1.pgs.core.eircom.net (159.134.123.38) 15.158 ms 11.530 ms 12.744 ms
      4 eth-trunk15.hcore1.bdt.core.eircom.net (159.134.123.15) 18.729 ms 15.908 ms 13.720 ms
      5 lag-15-br1-thn-hcore1-bdt.br1.thn.border.eircom.net (86.43.255.199) 23.735 ms 21.722 ms 21.796 ms
      6 siminn-linx-gw-1.isholf.is (195.66.225.26) 23.036 ms 24.118 ms 23.139 ms
      7 157.157.69.221 (157.157.69.221) 62.928 ms 61.870 ms 61.854 ms
      8 206-99-22-46.business.hringdu.is (46.22.99.206) 64.150 ms 63.042 ms 106.152 ms
      9 15-137-209-31.business.hringdu.is (31.209.137.15) 62.597 ms 62.490 ms 62.868 ms
      10 * * *
      11 * * *

      1 Reply Last reply Reply Quote 0
      • tcltk
        T
        tcltk Supporters
        last edited by

        From here (bottom) https://vivaldistatus.com it seems a general problem. Incoming and outcoming mail is green, but these are old status, from what can be read in the popup when placing cursor on "operational" !

        1 Reply Last reply Reply Quote 0
        • L
          lrnop
          last edited by

          Thanks @tcltk (More of a perl man myself).

          I don't know if this well help anyone find out what is going on:
          ![alt text](de608ffa-4782-4409-8687-337173412a39-image.png image url)

          1 Reply Last reply Reply Quote 0
          • E
            edwardxi
            last edited by

            Selection_02142022_09:08:02_001.png

            Mine is not working as well...

            janafridrichovska
            J
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            • janafridrichovska
              J
              janafridrichovska @edwardxi
              last edited by

              @edwardxi said in Vivaldi mail servers not responding:

              Selection_02142022_09:08:02_001.png

              Mine is not working as well...

              I'm having the same issue, except I tried to connect my gmail account for the first time.

              5.1.2567.49 (Stable channel) (64-bit), just updated today.

              Tried allowing "less secure apps" in Gmail, but to no avail.

              1 Reply Last reply Reply Quote 0
              • E
                edwardxi
                last edited by edwardxi

                @janafridrichovska said in Vivaldi mail servers not responding:

                @edwardxi said in Vivaldi mail servers not responding:

                Selection_02142022_09:08:02_001.png

                Mine is not working as well...

                I'm having the same issue, except I tried to connect my gmail account for the first time.

                5.1.2567.49 (Stable channel) (64-bit), just updated today.

                Tried allowing "less secure apps" in Gmail, but to no avail.

                something is wrong...

                I tried to re-add my account, but without success
                then I downgraded to v5.0, still couldn't add my office365 account...

                gmg
                G
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                • gmg
                  G
                  gmg Vivaldi Team @edwardxi
                  last edited by

                  @tcltk @lrnop @edwardxi
                  I presume all the mail issues are fine now?

                  @janafridrichovska
                  Did you figure out the Gmail issue?
                  Have you tried using OAuth or App Password?

                  @edwardxi
                  I've noticed with the office365 account that I was trying to add the wrong outgoing server when I was having issues.
                  Make sure it's

                  SMTP Settings
                  Server: smtp.office365.com
                  Port: 587
                  Encryption: STARTTLS

                  https://support.microsoft.com/en-us/office/pop-imap-and-smtp-settings-8361e398-8af4-4e97-b147-6c6c4ac95353

                  E
                  1 Reply Last reply
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                  • E
                    edwardxi @gmg
                    last edited by

                    @gmg Thanks, the problem is OAuth pop-up being blocked by extensions. You have to disable all extensions before doing OAuth verification.

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