We will be doing maintenance work on Vivaldi Translate on the 11th of May starting at 03:00 (UTC) (see the time in your time zone).
Some downtime and service disruptions may be experienced.
Thanks in advance for your patience.
Emails not received
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Hi, I have not received some of the emails that people have told me they have sent me. I can't find any tech support to ask what could be happening so I'm asking here. Have received other emails so they are not going to my trash folder, any ideas? Thanks
modedit Moved from Support & Troubleshooting > Vivaldi Mail
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@fletchlives 504 Gateway Time-out again
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@sulegulmen thanks for that, yes you are probably right, had a lot of that recently when trying to just access my account. It has also been very very slow at times so has been unreliable of late and I'm looking for another email provider now.
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@Gwen-Dragon thanks but that does not work so is of no use, the messages are either in the inbox or not and some have not been.
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@Gwen-Dragon vivaldi webmail, thanks for trying to help!
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Hi Gwen, I answered your question and note the topic has been moved. Any reply or suggestions? Thanks
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Hi @fletchlives, please send a message to our support team with additional information about the emails you haven't received. You'll find the contact form at the end of account and service related help pages. For example, this freshly published one: https://help.vivaldi.com/services/webmail/troubleshooting-webmail-issues/.
In the message, include the email addresses you expected to receive emails from and the approximate time when they were supposed to be delivered.
Without knowing any details about this issue, but using past experience as reference, one of the reasons the delivery might have failed is because the mail servers on the sender side might not be configured following certain standards.
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Ppafflick moved this topic from Webmail on
