3.4.2066.106 Vivaldi is crashing for no reason- JavaScript not responding

iliasgogakis

3.4.2066.106 (Stable channel) (64-bit)
Hello
I am experiencing problems while browsing the web using the latest version of Vivaldi. For no reason the browser is crashing and no reports or errors coming up for this behavior. Also on some pages the hove over - java script - is not responding at all - although it does work with chrome and edge. You can visit the website www.newsauto.gr and on the front page there are some titles using JavaScript that they don't work properly.

Thanks a lot

luetage

@iliasgogakis Site looks normal to me, but of course I don’t know how it’s supposed to present itself. Do you get a grey window with Vivaldi logo when the browser crashes? If so, hit the keyboard shortcut for devtools or devtools console and take a look at console.

iliasgogakis

Hello

I am trying to navigate through the buttons in the red circle and the menu is not responding. I am not a developer so i don't know what to look for in the devtools console. Just mentioning the problems with the random crash and the error in JavaScript.

To answer your question on grey window - i haven't noticed that - I will try next time

luetage

@iliasgogakis Ok, I get the error. From what I can see the onclick handlers fail to register. But such a website related bug doesn’t crash the browser, there’s something else going wrong for you. Can you trigger the crash on a new profile?

iliasgogakis

Well the crash happens randomly on various websites. Youtube, browsing on news websites, Gmail...what should I do if that happens again ?

Thanks for your help on this one

luetage

@iliasgogakis I told you everything I can say about it already. Try it on another profile, when you can recreate the crash there, write down the steps to do so, then you can write a bug report.

mattea

Hi,
I too experience random crashes since last update, ussualy when visiting contacts.google.com - which will not load, then appears to load something and then whole page turn to background color. No matter what I do, i.e. switching tab, it will crash in few seconds.

@Gwen-Dragon can you write down what you exactly mean by "Check your Vivaldi Blocker settings or privacy extension." - for dummies? Thanks!

Hadden89

@mattea

Disable vivaldi adblocker in the urlbar (click on the shield icon) and retry if the issue persist;
Let us know your installed extensions at this page vivaldi://extensions/

mattea

@Hadden89
Ok, I have checked that Vivaldi adblocker is off (default) and has been off whole time.

Here are addons:

Night Eye - Dark mode on any website
uBlock Origin
User-Agent Switcher for Chrome (switched off tho)

iliasgogakis

Hello
Just had a crash again once I logged in to canva
System report shows a huge usage of memory

Pathduck

@iliasgogakis 1.2GB of memory usage is not really huge... depending on the number of tabs you have open. If the Canva tab is the only one open, then that would be strange of course.

How much memory do you have on your system?

You need to open the Vivaldi internal Task Manager (Tools > Task Manager or Shift+ESC) to figure out what process is using the memory.

iliasgogakis

@Pathduck that was the only tab opened at that time
My laptop has 16GB of RAM. Thing is that the last version is crashing more and more on different websites and tasks !!

Pathduck

@iliasgogakis You need to open the Vivaldi internal Task Manager (Tools > Task Manager or Shift+ESC) to figure out what process is using the memory.

Also post your system information from Help > About in a code block (use </> icon).

iliasgogakis

attaching latest crash info when opened Canva again

Pathduck

@iliasgogakis OK please go through the troubleshooting steps:
https://help.vivaldi.com/article/troubleshooting-issues/

Also try disabling Hardware Acceleration under Settings > Webpages, restarting the browser and see if it helps. Might be a GPU driver issue.

Also post your system information from Help > About in a code block (use </> icon).

iliasgogakis

Turned off Hardware acceleration - Canva starts - no crushes - super slow with Fiber 200mbps internet

Pathduck

@iliasgogakis OK if you no longer get crashes with HW accel turned off, it's likely your GPU drivers. Make sure they're updated.

Make sure to also test in a clean profile as stated in the troubleshooting guide, just to make sure it's nothing in your profile.

And once again, it would help if you posted your system information so we could tell if there's something special on your system.

There has been other reports of crashes on Nvidia GPUs lately on some sites.

If you can still reproduce the issue in a clean profile (with HW accel turned on again), then please report the issue:
https://vivaldi.com/bugreport/
Make sure to include as much information on your system as possible, Vivaldi version and information as well as GPU and hardware.