No sound in web panel

Ro64

Hello!
I cannot listen to audio on the web panel, for example the audios or videos that come to me through WhatsApp or Messenger. Nor YouTube videos.

But if I open those websites on the browser screen, I hear perfect.
I don't know if there is something wrongly configured ... but I can't find how to fix it.
Did this happen to someone?
(excuse the automatic translation, I speak Spanish)
Thanks for reading me

Ornorm

@Ro64 For WhatsApp and Messenger I don't know because I don't use them but for Youtube, it worked for me when the panel is in Desktop Version (right click on the header, select Show Desktop Version)
Can you try this and give your feedback?

Ro64

Si, lo he probado y no funciona en ninguno

Ornorm

@Ro64 Sorry for you.
I found three topics describing the same issue :

but no solution provided.

I would suggest to Report a bug and share the VB number here for follow-up.

Ro64

@Ornorm Yes, I had read them ... thank you!
Now I see how a bug is reported, I never did ...
But thanks for your reply

Zalex108

Hi,
Welcome to Vivaldi's Forums!

Just tested here, listen a Video on WhatsApp and it sounds.
This is the Panel's URL: https://web.whatsapp.com/

Try on a New Vivaldi's Profile :

" Right side" |

Rename it as Tests or something related, and use it as a Clean Profile, to test without custom configurations that can alter the original operation.

Since the result, check:

Ad Blocker
Clean Cache
Site Data
Extensions - Tip
Active Experiments

Or fill in a Bug Report and please, add the ID to the topic for follow up.

--
"Off Topic Tip"
Follow the Signature's Backup | Reset link.
Take the opportunity to start a Backup plan and even create a Template Profile.

Windows 7 (x64)
Vivaldi Back up | Reset

Ro64

@Zalex108 I followed in his footsteps: with a Clean Profile I verified that the sounds in the web panel worked perfectly!

So I went back to my profile and followed his list, testing each tip, and when I got to Extensions I disabled one by one, and finally it worked by disabling "Enhancer for YouTube": everything was heard again in the web panel.
Then I rehabilitated it to test and the sound is still working fine, so we'll see ...

I appreciate your help, and the Extension Managers tip is also very good, I'm going to try one of them.

(By the way, sorry for the off topic : any tips for managing Bookmarks? I need to use many and the manager that Vivaldi brings is good,
but it doesn't suit me yet ...)
Thank you!!

Zalex108

@Ro64

Good

To take in count, if happens again, Improved Youtube Extension works fine.

--

About Bookmarks,
I suggest you to open a new Topic, Copy /Pasting that part and explaining what are the needings.

Folders, Labels, cleaning duplicates...

That way each Topic will have all its related info.

Ro64

@Zalex108

@Zalex108 said in No sound in web panel:

To take in count, if happens again, Improved Youtube Extension works fine.

Thank you! I have already saved it in my bookmarks just in case.

@Zalex108 said in No sound in web panel:

About Bookmarks,
I suggest you to open a new Topic, Copy /Pasting that part and explaining what are the needings.

You are right, I just created a new detailed Topic about it, I copy the link in case anyone is interested in the topic Bookmarks:
https://forum.vivaldi.net/topic/52950/managing-bookmarks
Gracias!!

Ro64

I just wanted to confirm that the same thing happened to me again today, but disabling the Enhancer for YouTube extension worked again. (Then if I activate it, it still works)
It seems then that it is that extension that generates the problem at some point.
(I haven't tried the one suggested by @Zalex108: Improved Youtube)
Goodnight!

Zalex108

@Ro64

You can report it to Extension Dev's and test the other in the meantime.

Export its Settings before if you try reinstalling it.