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    4. problem: interrupted audio

    problem: interrupted audio

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    audioresolved
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    • S_Paternotte
      S
      S_Paternotte Translator
      last edited by A Former User

      My laptop may not be the most up to date and possibly this issue is related to this.
      When watching video, online TV or listening online radio, the audio is constantly interrupted as if the communication cannot keep up with the incoming data stream.
      SpeedTest is showing me a 49 Mb/s download rate,
      0_1545989683257_a9f06ec5-7658-41fb-88e6-c3acd23064af-image.png
      so I gather this can't be the cause of the issue.
      Is there a way to adjust the streaming audio input buffer in order to prevent further audio interrupts?
      Is this a Vivaldi thing or is this a thing of Windows 10 (just upgraded tot 1809)?

      S_Paternotte
      S
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    • S_Paternotte
      S
      S_Paternotte Translator @S_Paternotte
      last edited by

      Following some tips on other fora I've manually updated some (Intel) device drivers, but this did not improve the situation

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    • Pathduck
      P
      Pathduck Moderator Soprano Supporters
      last edited by

      Are you getting the same in other browsers? Edge, Chrome, Firefox, Opera?

      I know there have been reports on audio issues after one of the December fixes from MS. Possible fix in first link:
      https://www.bleepingcomputer.com/forums/t/688214/windows-10-version-1809-cumulative-update-kb4471332-breaking-down-audio/
      https://news.softpedia.com/news/windows-10-version-1809-cumulative-update-kb4471332-breaking-down-audio-524258.shtml
      https://www.reddit.com/r/Windows10/comments/a5j9nu/kb4471332_breaks_realtek_intel_audio_devices/

      I have Realtek audio drivers and did not have any issues.

      🎻Volunteer helper · Forum moderator · Sopranos tester 🛠️Troubleshooting 🐛Report a bug 📜Markdown help
      🦆"With a rubber duck, one's never alone" -Douglas Adams🦆

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    • S_Paternotte
      S
      S_Paternotte Translator
      last edited by

      Edge is the only other browser on my li'l laptop and yes, it also suffers from interrupted audio.
      I tried to follow the instructions, but got stuck when my laptop listed quite a few audio drivers.

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    • S_Paternotte
      S
      S_Paternotte Translator
      last edited by

      Solution:

      • Open the Device manager
      • remove the Realtek Audio driver
      • restart the computer
      • open the Device manager again
      • a new Realtek Audio driver is installed automatically
      • problem solved
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    • Pathduck
      P
      Pathduck Moderator Soprano Supporters
      last edited by

      Good to hear it was a relatively easy fix! 👍

      🎻Volunteer helper · Forum moderator · Sopranos tester 🛠️Troubleshooting 🐛Report a bug 📜Markdown help
      🦆"With a rubber duck, one's never alone" -Douglas Adams🦆

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    • S_Paternotte
      S
      S_Paternotte Translator
      last edited by

      The issue returned or wasn't really solved in the first place.
      Anyways, I don't think it's caused by Vivaldi. It's W10 1809.

      Hadden89
      H
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    • Hadden89
      H
      Hadden89 @S_Paternotte
      last edited by Hadden89

      @S_Paternotte Could be a win issue.
      Where your realtek drivers come from? WinUpdate o Realtek site? Sometimes, drivers from wupdate are not working good.
      You can try to revert to w1803, but only if you installed 1809 less than 10 days ago. Or wait for MS fix.

      Vivaldi Stable+Snap | Patience Is The Key To Get The Vivaldi Spree | Unsupported Extensions | Github | windows 11 | Manjaro KDE | Q4OS Trinity | Android 13

      S_Paternotte
      S
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    • S_Paternotte
      S
      S_Paternotte Translator @Hadden89
      last edited by

      @Hadden89 I did not feel like rolling back to W10/1803. Instead of waiting for MS to fix is, I checked the Dell website and as it happens a lot of new drivers (HD-Audio, HD-graphics, Wireless networks, Bluetooth) have been released last december. After installing these, the issue appears to have been resolved (for now).

      Hadden89
      H
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    • Hadden89
      H
      Hadden89 @S_Paternotte
      last edited by Hadden89

      @S_Paternotte Windows update sometimes offer faulty/older drivers. Always better get them from the site, as you actually did 😉

      Vivaldi Stable+Snap | Patience Is The Key To Get The Vivaldi Spree | Unsupported Extensions | Github | windows 11 | Manjaro KDE | Q4OS Trinity | Android 13

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    • pafflick
      P
      pafflick unlocked this topic on
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      pafflick moved this topic from Vivaldi for Windows on
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