Research crashes

ldexterldesign

Issue still not fixed

This time, rather than a crash I get a perpetual spinning beachball (I waited 5 mins). No crash so no crash report; I had to force quit.

If I can be of further assistance then please let me know

Like many others, I really need this fixed - it's killing my productivity and I'm seriously having to consider other browsers

Is there a stable Vivaldi version I can revert to (i.e. something before 2018-11-19)?:

If yes, where's the download

Hope this is useful

Regards

Vivaldi: 2.3.1440.57 (Stable channel) (64-bit)
Revision: abda3c93cd56d27fb11aff1dbf0e0c63f2246161-refs/branch-heads/3626@{#878}
OS: Mac OS X
JavaScript: V8 7.2.502.27
Flash: 32.0.0.114 /Users/ldexterldesign/Library/Application Support/Google/Chrome/PepperFlash/32.0.0.114/PepperFlashPlayer.plugin
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.120 Safari/537.36 Vivaldi/2.3.1440.57
Command Line: /Applications/Vivaldi.app/Contents/MacOS/Vivaldi --flag-switches-begin --flag-switches-end --ppapi-flash-path=/Users/ldexterldesign/Library/Application Support/Google/Chrome/PepperFlash/32.0.0.114/PepperFlashPlayer.plugin --disable-smooth-scrolling --save-page-as-mhtml
Executable Path: /Applications/Vivaldi.app/Contents/MacOS/Vivaldi
Profile Path: /Users/ldexterldesign/Library/Application Support/Vivaldi/Default

xyzzy

@ldexterldesign Thanks for the report. FYI, this issue has already been confirmed internally. However, it doesn't seem to reproduce consistently.

Do you have specific steps that trigger this glitch or does the lock-up only occur randomly?

ldexterldesign

Hi @xyzzy,

Thanks for reply

url: http://gqueues.com/*
find in page occurrences: 19
find in page bug occurred at: 4/19

That's all I can think's relevant

I suggest you start building a schema for people to complete if they don't have a crash report that way you can start building a clearer picture if you aren't already

Regards

rseiler

@xyzzy Is it Mac only (as of this release)? Maybe a coincidence, but mentions of this that I've seen so far have been.

xyzzy

@rseiler Version 2.3.1440.57 and the recent 2.4 snapshots should have fixed the "Find in Page" crashes. So far, only a few people have reported Vivaldi freezing with these recent builds... and it's actually really tricky (for me anyway) to get this remaining glitch to trigger.

I was able to reproduce it on macOS and we've already identified where in the code that the freeze occurred. However, I don't think that the developers have isolated the root cause yet. Once they do, it should be a very quick fix.

ldexterldesign

What's the status?

Still a find issue, still beach-balling forcing me to quit

Yours hopefully

Vivaldi: 2.4.1488.35 (Stable channel) (64-bit)
Revision: c7d5625347d0332219e7343210ac4e6ba2a74ca5
OS: Mac OS X
JavaScript: V8 7.3.492.25
Flash: 32.0.0.114 /Users/ldexterldesign/Library/Application Support/Google/Chrome/PepperFlash/32.0.0.114/PepperFlashPlayer.plugin
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.88 Safari/537.36 Vivaldi/2.4.1488.35
Command Line: /Applications/Vivaldi.app/Contents/MacOS/Vivaldi --flag-switches-begin --flag-switches-end --ppapi-flash-path=/Users/ldexterldesign/Library/Application Support/Google/Chrome/PepperFlash/32.0.0.114/PepperFlashPlayer.plugin --disable-smooth-scrolling --save-page-as-mhtml
Executable Path: /Applications/Vivaldi.app/Contents/MacOS/Vivaldi
Profile Path: /Users/ldexterldesign/Library/Application Support/Vivaldi/Default

xyzzy

@ldexterldesign I'll look into this. To the best of my knowledge, all Find in Page freezes have been resolved and should not occur in any of the current builds.

If Vivaldi should ever freeze like this again, please do the following:

Launch "Activity Monitor" and search for Vivaldi
Look for a Vivaldi process that's consuming 100% CPU. Click that line to select it, then click on the "gear icon" and select "Sample Process" from the dropdown menu.
When the sample completes, click the "Save..." button
Open a bug report and provide as much information as you can about your current configuration (including extensions that you have installed) and the specific actions that triggered the freeze. Reply to the confirmation email and attach the text file from the "Sample Process" output.

Thanks!

xyzzy

@ldexterldesign A few months ago, you mentioned that the "Reading Time" extension triggered a crash: https://forum.vivaldi.net/post/254399

Are you still using this and have you tried disabling this extension again to see if it eliminates the freeze? (The extension itself could be what's getting into an infinite loop when traversing nodes.)

ldexterldesign

@xyzzy https://forum.vivaldi.net/post/254778

xyzzy

@ldexterldesign Are you reporting a crash where Vivaldi dies (and macOS opens a dialog saying, "Vivaldi has quit unexpectedly. ... Ignore / Report... / Reopen) or a freeze (also called a hang) where the application just gets stuck and "beachballs"?

Today's Snapshot contained a fix for VB-50025... a page freeze that was triggered by a right-click... but that doesn't sound like the problem that you are reporting.

The recent "Find in Page" freeze was caused by this Chromium bug: https://crbug.com/889075

If one of your extensions contains a similar traversal bug, it could be causing your freezes.

The "Find in Page" freeze was widespread and affected users on all platforms. So far, we have not received any other reports of Vivaldi hanging or freezing, so it's possible that the problem that you are reporting is being caused by something specific to your installation.

ldexterldesign

@xyzzy

Are you reporting a crash where Vivaldi dies (and macOS opens a dialog saying, "Vivaldi has quit unexpectedly. ... Ignore / Report... / Reopen) or a freeze (also called a hang) where the application just gets stuck and "beachballs"?

When I originally created this forum post it was a crash but now it's a hang - both "Find in Page" connected. Please feel free to update the thread title to something more relevant/specific.

Today's Snapshot contained a fix for VB-50025... a page freeze that was triggered by a right-click... but that doesn't sound like the problem that you are reporting

Hmm, I use an (Apple MacBook Pro) trackpad so...

If one of your extensions contains a similar traversal bug, it could be causing your freezes

Believe me, if this is extension related then I would love to know which one:

acphfpihfjpgnihkgelafhmjeoodbehp : Mini Y : version 1_2_26
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : version 0_2
balnpimdnhfiodmodckhkgneejophhhm : Custom Chrome - Extension Manager : version 1_2
bkdgflcldnnnapblkhphbgpggdiikppg : DuckDuckGo Privacy Essentials : version 2019_3_22
bkkbcggnhapdmkeljlodobbkopceiche : Pop up blocker for Chrome - Poper Blocker : version 4_0_8_3
cjpalhdlnbpafiamejdnhcphjbkeiagm : uBlock Origin : version 1_18_16
gcbommkclmclpchllfjekcdonpmejbdp : HTTPS Everywhere : version 2019_1_31
heflipieckodmcppbnembejjmabajjjj : Buttercup : version 2_5_1
hfpofkfbabpbbmchmiekfnlcgaedbgcf : Just Delete Me : version 1_6_0
hhnncnipcfppbndnjlkbhhepogcecjmd : DuckDuckGo Blocker : version 1_1
hjdoplcnndgiblooccencgcggcoihigg : Terms of Service; Didn’t Read : version 2_0_0
ipdjnhgkpapgippgcgkfcbpdpcgifncb : Emoji Keyboard by EmojiOne : version 4_5_1
jnhgnonknehpejjnehehllkliplmbmhn : Web Scraper : version 0_3_8
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : version 0_9_74
lfpjkncokllnfokkgpkobnkbkmelfefj : Linkclump : version 2_8_5
mfehgcgbbipciphmccgaenjidiccnmng : Cloud Print : version 0_1
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chromium PDF Viewer : version 1
mpognobbkildjkofajifpdfhcoklimli : Vivaldi : version 1_5
nfaboplgcinooacenccbofkaadcfbkkb : GQueues Chrome Extension : version 1_1_2
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : version 1_3_12
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : version 7319_128_0_1
pkehgijcmpdhfbdbbnkijodmdjhbjlgp : Privacy Badger : version 2019_2_19

NB I have a load of other extensions installed but they are disabled until I need them

Anyway, this issue happened again today so I'm about to file that bug report as you requested yesterday

Cheers

ldexterldesign

Since my last post (i.e. 2019-04) I've been [c]apturing my crashes (e.g. sample processes and screenshots), using @xyzzy's [i]nstructions, both before and after a complete reinstallation of my OS a couple of months ago, and still suffer this issue

There are two kinds of crash:

Find in page, which require force quitting the application, and;
Window closure, which crash the application completely

How would you like these bug reports submitted - together or separately?

Also, please tell me what's the status of [t]his report so I can decide whether to takedown and merge the assets (e.g. logs, screenshots) into this, new, report?

Yours hopefully

c:

├── 2019-04-05
│   ├── Sample\ of\ Vivaldi.txt
│   ├── Screenshot\ 2019-04-05\ at\ 01.21.49.png
│   └── Screenshot\ 2019-04-05\ at\ 01.21.51.png
├── 2019-04-11
│   ├── Sample\ of\ Vivaldi.txt
│   ├── Screenshot\ 2019-04-11\ at\ 03.45.03.png
│   ├── Screenshot\ 2019-04-11\ at\ 03.45.07.png
│   ├── Screenshot\ 2019-04-11\ at\ 03.45.10.png
│   └── Screenshot\ 2019-04-11\ at\ 03.45.25.png
├── 2019-04-20
│   ├── Sample\ of\ Vivaldi.txt
│   ├── Screenshot\ 2019-04-20\ at\ 17.16.20.png
│   ├── Screenshot\ 2019-04-20\ at\ 17.16.35.png
│   ├── Screenshot\ 2019-04-20\ at\ 17.16.43.png
│   ├── Screenshot\ 2019-04-20\ at\ 17.16.44.png
│   └── Screenshot\ 2019-04-20\ at\ 17.16.47.png
├── 2019-04-20-2
│   ├── Sample\ of\ Vivaldi.txt
│   ├── Screenshot\ 2019-04-20\ at\ 20.06.49.png
│   ├── Screenshot\ 2019-04-20\ at\ 20.06.56.png
│   ├── Screenshot\ 2019-04-20\ at\ 20.06.59.png
│   ├── Screenshot\ 2019-04-20\ at\ 20.07.00.png
│   └── Screenshot\ 2019-04-20\ at\ 20.07.02.png
├── 2019-04-21
│   ├── Sample\ of\ Vivaldi.txt
│   ├── Screenshot\ 2019-04-21\ at\ 15.57.29.png
│   ├── Screenshot\ 2019-04-21\ at\ 15.57.44.png
│   ├── Screenshot\ 2019-04-21\ at\ 15.57.46.png
│   ├── Screenshot\ 2019-04-21\ at\ 15.57.48.png
│   └── Screenshot\ 2019-04-21\ at\ 15.57.50.png
├── 2019-04-28
│   ├── Sample\ of\ Vivaldi.txt
│   ├── Screenshot\ 2019-04-28\ at\ 02.49.46.png
│   ├── Screenshot\ 2019-04-28\ at\ 02.49.56.png
│   ├── Screenshot\ 2019-04-28\ at\ 02.50.05.png
│   ├── Screenshot\ 2019-04-28\ at\ 02.50.07.png
│   └── Screenshot\ 2019-04-28\ at\ 02.50.09.png
├── 2019-05-14
│   ├── Sample\ of\ Vivaldi.txt
│   ├── Screenshot\ 2019-05-14\ at\ 02.33.48.png
│   ├── Screenshot\ 2019-05-14\ at\ 02.33.53.png
│   ├── Screenshot\ 2019-05-14\ at\ 02.33.54.png
│   └── Screenshot\ 2019-05-14\ at\ 02.33.56.png
├── 2019-07-09
│   ├── Sample\ of\ Vivaldi.txt
│   ├── Screenshot\ 2019-07-09\ at\ 09.31.52.png
│   ├── Screenshot\ 2019-07-09\ at\ 09.32.20.png
│   ├── Screenshot\ 2019-07-09\ at\ 09.32.25.png
│   ├── Screenshot\ 2019-07-09\ at\ 09.32.27.png
│   └── Screenshot\ 2019-07-09\ at\ 09.32.31.png
├── 2019-07-16
│   ├── Sample\ of\ Vivaldi.txt
│   ├── Screenshot\ 2019-07-16\ at\ 16.17.55.png
│   ├── Screenshot\ 2019-07-16\ at\ 16.18.10.png
│   ├── Screenshot\ 2019-07-16\ at\ 16.18.17.png
│   ├── Screenshot\ 2019-07-16\ at\ 16.18.22.png
│   └── Screenshot\ 2019-07-16\ at\ 16.18.23.png
├── 2019-07-18
│   ├── 2019-07-18.txt
│   └── Screenshot\ 2019-07-18\ at\ 14.15.22.png
├── 2019-07-19
│   ├── 2019-07-19.txt
│   └── Screenshot\ 2019-07-19\ at\ 16.31.36.png
├── 2019-07-20
│   ├── 2019-07-20.txt
│   ├── Screenshot\ 2019-07-20\ at\ 09.48.06.png
│   ├── Screenshot\ 2019-07-20\ at\ 09.48.19.png
│   ├── Screenshot\ 2019-07-20\ at\ 09.48.24.png
│   ├── Screenshot\ 2019-07-20\ at\ 09.48.25.png
│   └── Screenshot\ 2019-07-20\ at\ 09.48.28.png
├── 2019-07-21
│   ├── 2019-07-21.txt
│   ├── Screenshot\ 2019-07-21\ at\ 13.16.55.png
│   ├── Screenshot\ 2019-07-21\ at\ 13.17.04.png
│   ├── Screenshot\ 2019-07-21\ at\ 13.17.17.png
│   └── Screenshot\ 2019-07-21\ at\ 13.17.20.png
├── 2019-07-25\ -\ find\ &\ force\ quit
│   ├── 2019-07-25.txt
│   ├── Screenshot\ 2019-07-25\ at\ 16.50.32.png
│   ├── Screenshot\ 2019-07-25\ at\ 16.50.46.png
│   ├── Screenshot\ 2019-07-25\ at\ 16.50.50.png
│   ├── Screenshot\ 2019-07-25\ at\ 16.50.54.png
│   └── Screenshot\ 2019-07-25\ at\ 16.50.58.png
├── 2019-07-26\ -\ close\ window\ &\ crash
│   └── 2019-07-26.txt
├── 2019-07-31\ -\ find\ &\ force\ quit
│   ├── 2019-07-30.txt
│   ├── Screenshot\ 2019-07-30\ at\ 16.13.45.png
│   ├── Screenshot\ 2019-07-30\ at\ 16.14.08.png
│   ├── Screenshot\ 2019-07-30\ at\ 16.14.13.png
│   └── Screenshot\ 2019-07-30\ at\ 16.14.15.png
├── 2019-08-01\ -\ close\ window\ &\ crash
│   └── 2019-08-01.txt
└── 2019-08-07\ -\ find\ &\ force\ quit
    ├── 2019-08-07.txt
    ├── Screenshot\ 2019-08-07\ at\ 04.41.13.png
    ├── Screenshot\ 2019-08-07\ at\ 04.41.17.png
    ├── Screenshot\ 2019-08-07\ at\ 04.41.22.png
    ├── Screenshot\ 2019-08-07\ at\ 04.41.32.png
    ├── Screenshot\ 2019-08-07\ at\ 04.41.55.png
    ├── Screenshot\ 2019-08-07\ at\ 04.41.58.png
    ├── Screenshot\ 2019-08-07\ at\ 04.42.00.png
    └── Screenshot\ 2019-08-07\ at\ 04.42.26.png

i: https://forum.vivaldi.net/post/283262
t: https://forum.vivaldi.net/post/263319

xyzzy

@ldexterldesign Hi. The general rule is to always file a separate bug report for each issue that you are reporting.

The "Find in Page" freeze (where the entire browser locks up) is a known issue. I found a way to trigger it fairly reliably, filed a bug (VB-55475) and we're currently testing a fix internally.

Re: the Crash on Window close issue, are you seeing this in Vivaldi 2.6 (Stable) or in the latest Snapshot build? We recently sent out a fix to Snapshot users for testing and I pinned this post to the Mac Forum to inform Vivaldi 2.6 users that a fix will be available for them soon as well.

If you are still seeing this crash with the latest Snapshot build, please report it as soon as possible.

If you are using Vivaldi 2.6, you can still report the crash; if it's turns out to be a duplicate report, the bug will get closed by the QA team.

The good news is that Vivaldi 2.7 will be available soon and should contain a fix for both of these issues.

jesus2099

FWIW here is the 2017 freeze on search topic.

ldexterldesign

FYI

My first find in page + force quit issue in 2.7.1628.30 (Stable channel) (64-bit) last night

Bug report submitted: VB-56489

Please put every resource you've got into fixing this

Yours faithfully

xyzzy

@ldexterldesign We still have one more "Find-in-Page" fix on its way that didn't make it into the initial Vivaldi 2.7 release. It mainly triggers with PDF pages, especially when tiled with other pages. The fix should get released in the next Vivaldi 2.7 update.

However, if this triggers for you on a normal web page, no tiling, no pdfs, please reply to your bug confirmation and provide us with any additional information that you can, including problematic web pages and any extensions that you are using.

Thanks!

ldexterldesign

Hi @xyzzy,

Thanks for reply

Yep, I followed up my report via email with a bunch of attachments (i.e. browser screens of what I was doing before freeze and everything I could grab from macOS activity monitor inc. a stack trace)

I'll list my installed extensions here because a) I think it's in the public interest (e.g. if you're reading this and have the same issue then please point out any installed extensions in common) and b) I would value some feedback on the automatic extension installs:

installed

manual

acphfpihfjpgnihkgelafhmjeoodbehp : Mini Y : version 1_2_26
bbdpgcaljkaaigfcomhidmneffjjjfgp : uBO-Scope : version 0_1_12
cjpalhdlnbpafiamejdnhcphjbkeiagm : uBlock Origin : version 1_21_6
dccjkemhmffnljlnnoffljpkhkfpldff : Simple Auto Scroll : version 0_1_4
djadfifncobffjpicnkiegahdiobpaap : Save my Tabs : version 1_0_6
fbhjaehnpccniaiedddkbdhgicmcmgng : Visualping : version 4_1_7
gcbommkclmclpchllfjekcdonpmejbdp : HTTPS Everywhere : version 2019_6_27
heflipieckodmcppbnembejjmabajjjj : Buttercup : version 2_8_0
hhinaapppaileiechjoiifaancjggfjm : Web Scrobbler : version 2_21_2
ipdjnhgkpapgippgcgkfcbpdpcgifncb : Emoji Keyboard by JoyPixels : version 5_0_1
jnhgnonknehpejjnehehllkliplmbmhn : Web Scraper : version 0_4_2
ldpochfccmkkmhdbclfhpagapcfdljkj : Decentraleyes : version 2_0_12
lfpjkncokllnfokkgpkobnkbkmelfefj : Linkclump : version 2_8_6
nfaboplgcinooacenccbofkaadcfbkkb : GQueues Chrome Extension : version 1_1_3
ogfcmafjalglgifnmanfmnieipoejdcf : uMatrix : version 1_3_16
pgdnlhfefecpicbbihgmbmffkjpaplco : uBlock Origin Extra : version 2_86
pkehgijcmpdhfbdbbnkijodmdjhbjlgp : Privacy Badger : version 2019_7_1

[a]utomatic

ahfgeienlihckogmohjhadlkjgocpleb : Web Store : version 0_2
gjldcdngmdknpinoemndlidpcabkggco : Extension Manager : version 9_2_3
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : version 0_9_74
mfehgcgbbipciphmccgaenjidiccnmng : Cloud Print : version 0_1
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chromium PDF Viewer : version 1
mpognobbkildjkofajifpdfhcoklimli : Vivaldi : version 1_5
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : version 1_3_14
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : version 7619_603_0_2

FYI I've followed up my report with a link to this post

Regards

a: vivaldi://system lists these as installed extensions yet I never installed them and I'm unsure why they're installed and what they do - are they Chromium junk?

ldexterldesign

I've read some folks stating creating a new profile may help fix this issue?:

If yes then happy to try, since I keep my install as simple/portable as possible
If no then please disqualify this remedy for other readers/users

Hope to hear back

Thanks

jesus2099

@ldexterldesign I don't think it fixes the bug as I have changed computer and reinstalled, but got the freeze again..

ldexterldesign

Hi @jesus2099,

Thanks for reply

Yes, same for me TBF (must be a year or so this bug has been going now)

Just thought I'd check

Cheers