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    We will be doing maintenance work on Vivaldi Translate on the 11th of May starting at 03:00 (UTC) (see the time in your time zone).
    Some downtime and service disruptions may be experienced.
    Thanks in advance for your patience.

    1. Home
    2. Mail, Calendar & Feeds
    3. Mail
    4. no e-mail account can be created at all

    no e-mail account can be created at all

    Mail
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    • estudioepc
      E
      estudioepc @mib2berlin
      last edited by

      @mib2berlin Ok. I gonna try.

      Thanks.

      1 Reply Last reply Reply Quote 1
      • stereiss
        S
        stereiss
        last edited by stereiss

        Hello, here are the screenshots of the process on a clean Windows system with a single Vivaldi window with activated e-mail functionality after pressing F2 and entering "mail":

        Screenshot 2025-04-15 172015.png Screenshot 2025-04-15 172043.png Screenshot 2025-04-15 172134.png Screenshot 2025-04-15 172148.png Screenshot 2025-04-15 172329.png Screenshot 2025-04-15 172347.png Screenshot 2025-04-15 172410.png

        I am asked for my login name and a password (for @outlook.de OAuth), then there is a login attempt - the window remains open - everything looks fine in the manual server settings - no e-mail account is created.

        estudioepc
        E
        1 Reply Last reply
        Reply Quote 0
        • estudioepc
          E
          estudioepc @stereiss
          last edited by

          @stereissThese are the windows that appeared. I did this process, but nothing happened.
          I'll try again later.
          Thank you very much.

          1 Reply Last reply Reply Quote 1
          • DoctorG
            D
            DoctorG Soprano
            last edited by DoctorG

            Fetch installer from vivaldi.com.
            Try uninstall (do not let Uninstall remove browser profile data!) in your Windows Settings or Apps
            Re-install with Vivaldi installer.

            _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
            Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


            Linux Debian 12 KDE X11 / Windows 11 Pro
            Intel i5-7400 / NVidia GT 710

            stereiss
            S
            1 Reply Last reply
            Reply Quote 1
            • stereiss
              S
              stereiss @DoctorG
              last edited by

              @DoctorG ...unfortunately did not work - same behaviour as before...

              1 Reply Last reply Reply Quote 0
              • DoctorG
                D
                DoctorG Soprano
                last edited by

                @stereiss Strange issue.

                Only for a test if a fresh profile work:
                Exit Vivaldi
                Start Windows Explorer
                Copy next line
                %LOCALAPPDATA%\Vivaldi\
                Paste into address field of Explorer
                Hit Return
                Rename folder User Data to User Data-Bak as a backup
                Start Vivaldi
                Go thru Welcome page
                Add a mail account

                Does this work?
                If yes, something in your olf profile is broken.

                _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
                Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


                Linux Debian 12 KDE X11 / Windows 11 Pro
                Intel i5-7400 / NVidia GT 710

                stereiss
                S
                antenac
                A
                estudioepc
                E
                3 Replies Last reply
                Reply Quote 2
                • stereiss
                  S
                  stereiss @DoctorG
                  last edited by stereiss

                  @DoctorG Thanks for the tip - it helped!

                  Firstly, I renamed the "user data" directory for all my profiles in accordance with the tip. When I restarted Vivaldi, I was able to create an e-mail account.

                  Afterwards I cancelled the renaming and then just deleted the profile for e-mail and calender and created a new one - even then I was able to create email accounts again.

                  @DoctorG @TbGbe @WildEnte @mib2berlin @estudioepc
                  Thanks to everyone who gave me hints or tips - I really appreciate the support here!

                  DoctorG
                  D
                  1 Reply Last reply
                  Reply Quote 4
                  • DoctorG
                    D
                    DoctorG Soprano @stereiss
                    last edited by

                    @stereiss I am glad to have helped you.

                    _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
                    Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


                    Linux Debian 12 KDE X11 / Windows 11 Pro
                    Intel i5-7400 / NVidia GT 710

                    1 Reply Last reply Reply Quote 2
                    • antenac
                      A
                      antenac @DoctorG
                      last edited by

                      @DoctorG it worked for me too. thanks.

                      1 Reply Last reply Reply Quote 2
                      • estudioepc
                        E
                        estudioepc @DoctorG
                        last edited by

                        @DoctorG Perfect, thanks!
                        Now, can you tell me how I can do that with GNU/Linux Kubuntu?
                        Is this the path I should back up?
                        /home/epc-ubuntu/.config/vivaldi/Default

                        DoctorG
                        D
                        1 Reply Last reply
                        Reply Quote 1
                        • DoctorG
                          D
                          DoctorG Soprano @estudioepc
                          last edited by

                          @estudioepc I guess rename Default to Default-BAK

                          _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
                          Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


                          Linux Debian 12 KDE X11 / Windows 11 Pro
                          Intel i5-7400 / NVidia GT 710

                          1 Reply Last reply Reply Quote 2
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