Updated to 7.1.3570.58 and now instagram videos all crash or won't even start
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Every video on IG crashes saying "Sorry, we're having trouble playing this video". Started happening as soon as I update Vivaldi to the latest version.
Below are all the extensions I have installed. I disabled them all and it still happens. It doesn't crash immediately but after part way through the video.
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Now updated to version 7.1.3570.60 and it's still a problem. The issue doesn't seem to be a problem in private mode. All of my extensions turned on in private mode. I thought the quick update to .60 was the patch fix for the issue but still happening.
I can't be the only one having this problem.
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@buddyackerman
Hi, it seems so but we don't have many Instagram users I guess.
I don't have an account, just open a random video:
https://www.instagram.com/marcthn/reel/DHLqLWPyJOP/
Plays fine.
It's a bit strange it work in a private window, it use the same profile as a regular window but it delete all browsing data.
First I would delete the cookies of the page with the padlock icon in the address bar, next is to clean up your cache or better both.
Check if Ctrl+F5 reload the page.
Please add a link to an open video doesn't play, if possible. -
@buddyackerman
Please try the troubleshooting steps, including testing in a clean profile and disabling adblocking/extensions:
https://help.vivaldi.com/desktop/troubleshoot/troubleshooting-issues/ -
I cleared the cache for the site and it's not doing it anymore. Not sure why the cache was causing this issue but it's fixed now.
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@buddyackerman Nice, such a easy fix for your issue.
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Unfortunately, the problem has returned. It works in private mode but some reels crash in normal mode. It's not all of them and sometimes the tab that I have IG loaded in will crash.
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It seems that the just release 7.2 version has fixed the issue.
