All Saved Password Gone!

[thehumanx]

Hi, recently I bought a new device and tried syncing Vivaldi -- turns out there were some issues.

Now syncing seems to work but there is no any saved password. On Android it asked me to enter the encryption key and when I entered, there was no saved password as well.

On my old windows device, I have the old passwords saved. Its also asking to enter the encryption key but I am afraid that if I enter the key, all my saved password will be lost. So, I exported it (in csv) and then tried importing the csv file but the browser gives error:

So I am reporting two major issue here:

1. The sync issue that Vivaldi had faced for a week or so deleted all my saved password. Howwwwww?
2. The samee csv file that Vivaldi exports is not recognized as a valid csv file by the browser itself. Whyyyy?

Please let me know how I can get my password back. Thanks.

[thehumanx]

Edit:

Menu -> File -> Import from ... -> csv does not work
while, importing from vivaldi://password-manager/settings works.

Weird.

[Zalex108]

@thehumanx

Hi!
Point 1 has been discussed here:
https://forum.vivaldi.net/topic/103964/21-12-24-sync-d-data-lost

Please,
Continue there.

--

PS! Often you'll get an answer to your question faster by using the Search Function.
Plus LonM's

Thank you

[Pathduck]

@thehumanx said in All Saved Password Gone!:

The samee csv file that Vivaldi exports is not recognized as a valid csv file by the browser itself. Whyyyy?

I think the answer is pretty clear from your screenshot:

Reading list is not passwords.
Passwords can only be imported through the Chromium Password Manager as per the documentation:
https://help.vivaldi.com/desktop/tools/import-and-export-browser-data/#Import_Passwords

but I am afraid that if I enter the key, all my saved password will be lost.

They will not. Sync does not delete passwords.
And you have a backup CSV in any case.

Edit: I see it was locked, oh well. Might unlock this one then...

[Zalex108]

@Pathduck

Hi,
Just locked it since got it to work from the other settings as himself mentioned.

[thehumanx]

@Zalex108 @Pathduck hey guys. thank you for the prompt response.

appreciate y'all.

[DoctorG]

@thehumanx said in All Saved Password Gone!:

On my old windows device, I have the old passwords saved.

No. You had exported the Reading List!

This is the correct help file explaining how to
⇒ https://help.vivaldi.com/desktop/tools/import-and-export-browser-data/#Export_Passwords