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    We will be doing maintenance work on Vivaldi Translate on the 11th of May starting at 03:00 (UTC) (see the time in your time zone).
    Some downtime and service disruptions may be experienced.
    Thanks in advance for your patience.

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    4. V 6.9 | Mailbox Doesn't Exist

    V 6.9 | Mailbox Doesn't Exist

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    • M
      mourningdoves
      last edited by

      I couldn't find where are the "Listing Mailboxes" log that @gudmundurg74 asked for. I think I have proven that I'm incompetent at this, but if there is anything else that anybody wants me to try, try I will.

      WildEnte
      W
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      • WildEnte
        W
        WildEnte Soprano Patron @mourningdoves
        last edited by WildEnte

        @mourningdoves thanks already form coming this far! This debugging stuff is tedious work, and it's highly appreciated that you dive into it and support as the bug hunt as far as you do!

        The logging will be continuous but if you click and drag the scroll bar at the right side you should be able to go anywhere further up, and then the thing should just stay there. The list commands should show shortly after the connection is initially made.

        Usually on Win11 running Vivaldi Snapshot builds. Opinionated about working efficiently with email. Folders are evil | Mail workflow: receive, read, reply, mark as read, done.

        M
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        • J
          JulesMarie
          last edited by

          Hello, I come back to this problem, I stay on the case of the fixed computer.
          I deleted my Yahoo.fr account (after having made a copy of the Vivaldi files present in .conf and .cache), I closed the Vivaldi browser then I restarted it.
          I then tried to re-create my Yahoo.fr account.
          First of all I tried to use OAuth, unfortunately without surprise I had the error: "Failed to fetch".
          I then tried to create the account using simple password authentication, I got this error "LOGIN Invalid credentials"
          As for the manipulations proposed by WildEnte in this post: https://forum.vivaldi.net/topic/100605/v-6-9-mailbox-doesn-t-exist/38
          I had the same results as mourningdoves in his post: https://forum.vivaldi.net/topic/100605/v-6-9-mailbox-doesn-t-exist/40
          I did not consider it useful to clutter the topic further.
          I hope that this very modest contribution will help developers a little.
          Thank you for your work.

          mib2berlin
          M
          edwardp
          E
          2 Replies Last reply
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          • mib2berlin
            M
            mib2berlin Soprano @JulesMarie
            last edited by mib2berlin

            @JulesMarie
            Hi, I had the same "Failed to fetch" error with OAuth but it work with a created app password.
            This app password looks like: ZVt8ag3PvNFMKpW
            Did you meant this with "simple password authentication"?

            Cheers, mib

            Opensuse Tumbleweed x86_64 KDE 6.2 X11, Windows 11 Pro, Vivaldi latest
            HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
            Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
            Redmi Note 14, HyperOS Android 14

            J
            M
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            • J
              JulesMarie @mib2berlin
              last edited by

              @mib2berlin
              Hello mib2berlin, I tried with a simple password.
              Indeed with the application password it works perfectly again.
              I thank you very much for your wise advice.
              I wish you a very good end of the day.
              Kind regards.

              1 Reply Last reply Reply Quote 1
              • M
                mourningdoves @WildEnte
                last edited by

                @WildEnte , I'll keep plugging away when I have a block of time here and there. No problem, Vivaldi is amazing so if I can help, I'll try.

                1 Reply Last reply Reply Quote 2
                • M
                  mourningdoves @mib2berlin
                  last edited by

                  @mib2berlin said in V 6.9 | Mailbox Doesn't Exist:

                  @JulesMarie
                  Hi, I had the same "Failed to fetch" error with OAuth but it work with a created app password.
                  This app password looks like: ZVt8ag3PvNFMKpW
                  Did you meant this with "simple password authentication"?

                  Cheers, mib

                  Did Vivaldi create that password for you? I can try that next. Thanks.

                  mib2berlin
                  M
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                  • mib2berlin
                    M
                    mib2berlin Soprano @mourningdoves
                    last edited by

                    @mourningdoves
                    Hi and no, the mail provider does this.
                    It's a bit hard to find it on Yahoo check here > https://help.yahoo.com/kb/SLN15241.html

                    Opensuse Tumbleweed x86_64 KDE 6.2 X11, Windows 11 Pro, Vivaldi latest
                    HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
                    Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
                    Redmi Note 14, HyperOS Android 14

                    1 Reply Last reply Reply Quote 0
                    • edwardp
                      E
                      edwardp Soprano Supporters Ambassador @JulesMarie
                      last edited by

                      @JulesMarie Yahoo and AOL no longer allow the use of the regular account password to access Yahoo and AOL Mail, when using a third-party client. Either an app password generated in the account's security settings, or using OAuth, should work.

                      This change was effective October 2020.

                      Vivaldi on Linux:
                      openSUSE Tumbleweed and Slowroll (Xfce 4.20)
                      Fedora 42 and Rawhide (Xfce 4.20)

                      Android (10)

                      Vivaldi user since 2016. Thank you to all Vivaldi users.

                      mib2berlin
                      M
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                      • mib2berlin
                        M
                        mib2berlin Soprano @edwardp
                        last edited by

                        @edwardp
                        Hi, OAuth does not work for me adding the account again, it gives "Could not fetch" error.
                        App password work`s.
                        We have a bug report about: VB-109062

                        Opensuse Tumbleweed x86_64 KDE 6.2 X11, Windows 11 Pro, Vivaldi latest
                        HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
                        Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
                        Redmi Note 14, HyperOS Android 14

                        edwardp
                        E
                        1 Reply Last reply
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                        • edwardp
                          E
                          edwardp Soprano Supporters Ambassador @mib2berlin
                          last edited by edwardp

                          @mib2berlin I just confirmed the bug report. I saw the same when adding a Yahoo account, but Vivaldi Mail would not create the account using OAuth once the error appeared.

                          Vivaldi on Linux:
                          openSUSE Tumbleweed and Slowroll (Xfce 4.20)
                          Fedora 42 and Rawhide (Xfce 4.20)

                          Android (10)

                          Vivaldi user since 2016. Thank you to all Vivaldi users.

                          1 Reply Last reply Reply Quote 1
                          • gudmundurg74
                            G
                            gudmundurg74 Vivaldi Team
                            last edited by

                            FYI, the latest minor update, https://vivaldi.com/blog/desktop/minor-update-6-9/, has a fix for error handling which should make the mail client usable if you have been running into the "Mailbox doesn't exist" error. Unfortunately we still haven't been able to reproduce or fix the actual error though, but we'll keep digging.

                            Please let us know if the update helps (or doesn't!). Also, any further insights and info about the error are always appreciated.

                            C
                            M
                            2 Replies Last reply
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                            • C
                              coolos @gudmundurg74
                              last edited by

                              @gudmundurg74

                              Hello
                              Same problem on yahoo.fr and laposte.net with the 6.9.3447.41 version.

                              Capture d’écran 2024-09-05 144645 anony.jpg

                              gudmundurg74
                              G
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                              • gudmundurg74
                                G
                                gudmundurg74 Vivaldi Team @coolos
                                last edited by

                                @coolos these are actually two different problems.

                                The "Failed to fetch" issue is related to oauth and yahoo and we are working on that, I just heard a fix is in a review+testing phase, hopefully we'll have a fix in an update very soon.

                                In the meantime, have you tried setting up an app password and using that instead of oauth for your yahoo.fr account?

                                C
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                                • C
                                  coolos @gudmundurg74
                                  last edited by

                                  @gudmundurg74
                                  Yes, it's ok with appli pass for yahoo.fr

                                  1 Reply Last reply Reply Quote 1
                                  • M
                                    mourningdoves @gudmundurg74
                                    last edited by

                                    @gudmundurg74 I downloaded .41 yesterday (without knowing it!). I'm not getting any "failed to fetch" messages any more. And a problem I didn't complain about - Vivaldi hogging memory for about 45 seconds after opening - has also completely vanished.

                                    I tried doing another log capture yesterday, but I don't think there was anything there that you didn't already know, just a series of repetitive actions. (This must have been after .41 installed itself.) I can still post it if you want, though I'll have to edit out some personal information.

                                    gudmundurg74
                                    G
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                                    • gudmundurg74
                                      G
                                      gudmundurg74 Vivaldi Team @mourningdoves
                                      last edited by

                                      @mourningdoves thanks for the report, good to hear we're moving in the right direction. I don't think we need any more logs here if all is well.

                                      1 Reply Last reply Reply Quote 0
                                      • Stephan_63
                                        S
                                        Stephan_63
                                        last edited by

                                        I'm back from vacation, and first I updated my Ubuntu-system. This includes an update of Vivaldi to version 6.9.3447.44 (Stable channel) stable (64-Bit). With this version, the problem has disappeared, and the mail worked without any problems.

                                        Thanks to all for the hints and effort to solve this topic.

                                        1 Reply Last reply Reply Quote 1
                                        • yablos
                                          Y
                                          yablos
                                          last edited by yablos

                                          Hello,
                                          same troubles with connectiong to email servers started at my end also (few versions back).

                                          3 differente IMAP serfers:

                                          1. office365 - IMAP oauth
                                            2 and 3. IMAP, differente servers, regular user/pwd auth
                                            at config it says: "all green" and happy

                                          What is most strange:

                                          • Vivaldi at start freeze for ~30seconds(completely) = its new
                                          • after unfreeze: sometimes(rarely) it fetches few mails, from random accounts
                                          • after that, it never connects again.
                                          • sending email is working
                                          • closing and reopening vivaldi doesnt help, reindexing emails, deleting temps. Once helped complete restart, but after while, "notconnectiong" was back.
                                            windows10
                                            "vivaldi:inspect#extensions" is empty
                                            eb5a27b6-256d-4318-9590-e098e09c564c-image.png
                                            how can i help to identify whats goin on?
                                          1 Reply Last reply Reply Quote 0
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