Issue with video calls following update
-
Hi,
I've been using vivaldi for years on my phone and loved it, but this new update that rolled out has caused a slew of issues.
The biggest was this morning when I tried to connect to a telehealth session using the same platform and device I've used for years and suddenly I couldn't hear or see the other person, but they could hear and see me. Vivaldi also wasn't picking up which camera to use without me selecting it, which I haven't had to do before.
I've followed the troubleshooting steps but I can't test without being in a call with my provider and fgar coats money. Is there some new setting I've missed that may have caused the issue? I had to swap to chrome this morning but I'd rather not do that normally.
I'm using a Samsung galaxy s22.
Here is my info from the about section of vivaldi:
Vivaldi 6.8.3388.198
Android 14; SM-S901U1 Build/UP1A.231005.007
Thank you in advance for any tips or advice!
-
Have you checked Vivaldi's permissions in Android's settings?
Additionally, have you checked the permissions you've given the website in question in Vivaldi's Settings > Webpages > Site Settings > Camera/Microphone > see whether the website is in the allowed or blocked list?
-
Hey, thanks for the response!
I just checked the android settings. They're both allowed, but I did notice the 'remove permissions if app is unused' toggle was on so I turned that off to be sure. I use it daily so I doubt that's an issue but still.
I also looked in that section in Vivaldi. It had both allowed for camera and mic, though I noticed Google was blocked for mic for some reason. So I removed that block to be safe.