21.12.24 | Sync'd Data Lost + New Encryption Key
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Hi there! I had previously synchronized my VIVALDI account on a former PC, and from the start, I checked and made sure everything was synchronized - 'ALL SETTINGS' -, exactly everything... And things were normal.
However, after a severe issue with my former PC, I lost most of its data - and had no other form of backup for part of this data besides the synchronization supposedly performed by VIVALDI.
Today, I had tried to access all that synchronized information - tied to my profile -, in a new machine, and there's literally nothing! All it asked for was a "new encryption key", and that's it. I got the same name, the same avatar icon, and nothing else loads!
I had countless bookmark folders, countless RSS feeds, my email account, etc.; all tied and linked to VIVALDI and supposedly synchronized: so why nothing shows up, at all? Literally nothings!
I'm in dire need of help - thanks a lot in advance!
PS.: I never touched VIVALDI on phone. And I can't access my old PC. Did I really lost all that I had in that browser? Isn't there literally anything that can be recovered or reloaded from VIVALDI side?!
EDIT.: The last time I logged on that former PC was on the 21st.
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So basically if I have a fried SSD and can't access the browser data everything's pretty much gone?! No backup on the service-side, or anything at all?
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Sync is not a back up, is just a way to Sync between devices.
Check whether Windows or your OS did an auto back up at some point, from there could be possible to restore some data.
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I synched on my android; now I lost all my speed dials on my desktop, and none of the tabs got transferred to my android......Not impressed, please help.
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Did all the passwords for sync get reset?
I've tried entering what I believe to be my sync password and it won't accept it.Afaik sync is currently up, and I'm not getting any connection errors.
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Are you getting a message to enter a new password?
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Hi guys,
today i logged in to my laptop with a fresh OS, and I tried to sync vivaldi.
It asked me to put a "new" encrytion password, that was weird but I did put the same one I had before, and then clicked sync all data.
It shows success but it downloaded nothing, no passwords, no bookmarks, no addons etc.
I'm panicking because all my important passwords were there.
Stupid me panickly went to my phone and synced there too, and forgot that all my passwords were on the phone even if it wasn't logged in, so phone ended having the data as my pc which is "nothing": no passwords, no addons etc.What is going on!! where is my data ?
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@Matman I had the same thing and it said that the old password was not more than 12 characters - so I was forced to create a new one. Is it something like that for you too?
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@Danielliman said in 21.12.24 | Sync'd Data Lost + New Encryption Key:
On 11/12 I formatted my PC and I didn't know that Vivaldi was having Sync problems, today this problem was resolved and I had to create a new password, does this mean that I lost all my desktop stuff that I had before formatting?
Yes, if you created a new Sync password, your old data is likely lost because the Sync data is encrypted with the old password. Without the old password, the data cannot be accessed or recovered.
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All my passwords are gone I have logout and logged in to my vivaldi.com account and Enabled sync all data.. Passwords are all gone. Please help asap
Thank you in advance -
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Data was miraculously preserved on Android, but nothing is syncing with desktop version (even if desktop says otherwise).
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Hi,
Check outvivaldi://sync-internals"You cannot know the meaning of your life until you are connected to the power that created you" · Shri Mataji Nirmala Devi
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@Zalex108 said in 21.12.24 | Sync'd Data Lost + New Encryption Key:
vivaldi://sync-internals
Wow!
Talk about an elaborate system!
Suppose this is the explanation:
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Check on both devices
"You cannot know the meaning of your life until you are connected to the power that created you" · Shri Mataji Nirmala Devi
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@Zalex108 - just noticed notes starting to trickle through to desktop.
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@danielson
You can force it clicking on Trigger Getupdates -
Just back from errands and it looks like history and notes are the only synced items. No extensions, no passwords on desktop yet.
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I couldn't find the location to seek technical support or submit a form on the website, so I'm posting this here.
I've been using Vivaldi for many years and have never encountered any issues. However, starting from a few months ago, account synchronization began to act up. A few months back, all of my browsing history mysteriously disappeared. Today, when I tried to log into my Vivaldi account on a new device to sync my data, nothing happened. Then, I checked the sync results on my phone, and after tapping sync, all of my data on the phone was overwritten with blank data. Throughout this process, I did not press any buttons to reset the account or clear data. Now, all of my browser settings, interface customizations, bookmarks, browsing history, and notes are gone. I want to know if there is any way to recover these, and why this issue occurred?
