Vivaldi won't sync except while using a VPN
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@Zalex108
Is there a reason why "https://bifrost.vivaldi.com/vivid-sync"
will not ping in MacOS terminal? I get an "unknown host" error.
31.209.137.10 pings OK. -
What DNS do you use in your machine/network? The standard one from your ISP?
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@dcmargo54 said in Vivaldi won't sync except while using a VPN:
@Zalex108
Is there a reason why "https://bifrost.vivaldi.com/vivid-sync"
will not ping in MacOS terminal? I get an "unknown host" error.
31.209.137.10 pings OK.To Ping / Tracert, just use
bifrost.vivaldi.com
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That ping worked in MacOS terminal.
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I've already set up a new Vivaldi profile and tried it. I get the same results. Vivaldi will only sync if I'm using a VPN. I even tried setting up a new profile in MacOS and the results were exactly the same. I tried Vivaldi in safe mode in MacOS and it was the same then as well.
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@dcmargo54 said in Vivaldi won't sync except while using a VPN:
I can't reach either of those addresses. I tried in the Safari browser also.
This means your system (without VPN) is unable to reach Vivaldi's Sync server.
This is what you'll need to figure out the reason for. It's not Vivaldi's problem, the issue lies on your network.For testing connectivity Ping is not a good test, it only tests ICMP replies over UDP, which might work even if TCP ports are blocked.
For a better test do telnet from the terminal.
$ telnet bifrost.vivaldi.com 443 Trying 31.209.137.10... Connected to bifrost.vivaldi.com. Escape character is '^]'. Connection closed by foreign host.
Or use Netcat which should be part of most Linux distros, no idea about MacOS:
$ nc -v bifrost.vivaldi.com 443 Connection to bifrost.vivaldi.com (31.209.137.10) 443 port [tcp/https] succeeded!
When opening the url
https://bifrost.vivaldi.com/vivid-sync
in the browser, you should see a 404 Not Found error, this is expected.
If you see another message, like a "This site can’t be reached" error then the connection has been blocked before reaching Vivaldi's server.Note the technical error message on the bottom starting with ERR. Example could be:
ERR_CONNECTION_TIMED_OUT
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@Pathduck
I don't think you realize that I CAN reach Vivaldi's servers on my network. As I've previously described, I have no problem at all accessing Vivaldi's servers to sync as long as I'm using my Widows based computers. So my network is not preventing me from syncing. I don't have to use a VPN when syncing with my Windows computers. It works just fine, as expected. -
@dcmargo54 You did say:
"I can't reach either of those addresses. I tried in the Safari browser also."I asked you to run those commands in the MacOS terminal to test whether your MacOS system has connectivity to the Vivaldi Sync servers. Since you say the connection to Bifrost also fails in Safari, then clearly it's something wrong in your MacOS install.
If you keep insisting nothing is wrong on your network or your Windows installs - I guess you've got some detective work to do
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If you had been following closely you would have seen or read that I was able to ping the servers using the MacOS terminal successfully. Zalex108 had me try to ping the servers and it worked.
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Pathduck has mentioned that the Ping is not enough reliable for that, then suggested the Telnet.
Follow that.
Also,
What kind of new profile you've done?New, Private, Guest?
Any change on Flags? This applies to any Profile from the Parent one. -
@dcmargo54 And like I said, ICMP Ping is not a good enough test for connectivity on TCP port 443 (HTTPS).
All Ping does is verify if the target machine is up - that its network interface is online.
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@Pathduck
Sorry, I misunderstood. I couldn't get the telnet command to run. Terminal came back with a telnet can't be found error. However, the netcat command succeeded. -
@dcmargo54
Perhaps I entered the wrong command for telnet. Could you please provide the exact command? Thanks -
@Zalex108
I started an entirely new profile to see If I could then sync and found that nothing was different in with the new, distinct profile. -
@dcmargo54 If Netcat worked then you don't need telnet
By the "command succeeded" what do you mean exactly? What was the output from the command? Terminal is just text, copy/paste or make a screenshot of the result.
What happens when you load the url
https://bifrost.vivaldi.com/vivid-sync
in Safari and Vivaldi?
Make a screenshot of the result. -
@Pathduck
When I load https://bifrost.vivaldi.com/vivid-sync in Vivaldi, I get a "this site can't be reached" error. When loaded in Safari then I get the "404" error message. -
@dcmargo54 Please make screenshots or copy the entire text.
"This site can not be reached" is not interesting.
Like I said earlier, what's interesting is the actual error message starting withERR_
in small print on the bottom.And please make a screenshot of the terminal output from Netcat.
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@Pathduck
Screenshots:
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Also,
Something modified at
vivaldi://flags
?
Or
chrome://settings/security
?