(VB-103871) Vivaldi fails to launch on corporate laptops
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@MikeTyson said in (VB-103871) Vivaldi fails to launch on corporate laptops:
Not sure, %temp% just seems to be not resolvable in powershell
PS is complely different, no idea why you seem to default to using it when you don't understand it.
PS> echo $env:TEMP C:\Users\Stian\AppData\Local\Temp
Don't use PS for this, use CMD.
You still need to figure out why the browser is unable to write to your TEMP folder. I suspect that's where your problem lies.
I asked other questions too which might lead to some more clarity what is wrong with your system.
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@MikeTyson Could be a company-side policy setting for Windows on your one laptop which does not allow changes and installing.
And may be a security app (Windows Defender Settings f.ex. against Rasnsomware, or an other sec app).Which security apps are installed on your laptop?
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Other applications write to temp folder just fine. My security teams confirmed they do NOT block Vivaldi, they would have an entry in their system otherwise. The question is why the issue is happening on specific laptop models only (G7, G10)?
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@MikeTyson Try a Standalone install, install anywhere you have write permisson. Launch the
vivaldi.exe
from the Application folder.
https://help.vivaldi.com/desktop/install-update/standalone-version-of-vivaldi/Try to capture a log using Process Monitor:
https://learn.microsoft.com/en-us/sysinternals/downloads/procmon
This will show what the Vivaldi process is trying to do when launched. A bit technical to use and understand.You'll need to set appropriate filters to avoid getting overwhelmed with output. Do only a quick capture, only enough to capture the time of launch and termination.
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@MikeTyson A possibly interesting thing in your logs is that several features trying to read Vivaldi-specific files in the profile directory, but that could just be that the profile has never been successfully launched before, and thus it never downloaded the first versions of those files.
Regarding the new bug I would like to know more about each machine's main configuration parts, such as what I mentioned above: CPU (searching for info about the name just turns up hundreds of ads), Windows install, extensions, specific software, and please reply to the email you received with that information.
Of particular interest is whether your Windows installation is 32-bit (x86) or 64-bit (x64). The system and Vivaldi you submitted from is definitely 64-bit, but I assume that is one of the ones where it runs. But, if some of the systems are 32-bit, they need the x86 install of Vivaldi.
Additionally, just in case: Are any of the machines running Windows 7 or Windows 8.x? This is just a extreme case question, since those are no longer supported.
As you can see, there are many details that could affect how well a specific installation file of Vivaldi can run.
Of particular interest is that you should highlight what is different between those machines that are not able to run Vivaldi, and those that can.
Some security software limits who can install software and where it can be installed. In those cases it might be necessary to consider installing for all users (which has problematic consequences for updating, which has to be done as administrator). So how and where Vivaldi was installed on each machine can be an important point.
Are you saying you have multiple security solutions on the same machine? Depending on how they are designed, and by whom, and how compatible, that could conceivably lead to a lot of stepped-on-feet, and such a dance-party could very well waltz right over poor little Vivaldi . Also, the vendor saying "Vivaldi isn't blocked" does not mean the local system administrator(s) didn't do so, by accident or intentionally.
You might want to look at the more high level Windows Event Viewer logs, and possibly the logs of the security tools, to see if something was logged as you tried to start Vivaldi.
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@MikeTyson You may want to try the most recent minor update, as it contains one more fix related to what we fixed earlier.
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Hi Mike --- We can choose "independent mode" during Vivaldi installation, that secure the variance of libraries on Win10,11.
My corporate PC don't let us install any software, but that works on such installation, also works on any portable-apps.
Good luck
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@yngve said in (VB-103871) Vivaldi fails to launch on corporate laptops:
Regarding the new bug I would like to know more about each machine's main configuration parts
You may want to try the most recent minor update, as it contains one more fix related to what we fixed earlier.Thank You, will provide more info soon, all systems are x64. Tried Vivaldi.6.6.3271.55.x64 but no changes. No crashpad reports, I could see some Vivaldi processes in the task manager, though. Tried for all users and standalone.
@yauyauwai said in (VB-103871) Vivaldi fails to launch on corporate laptops:
We can choose "independent mode" during Vivaldi installation
Did You mean standalone installation? There's no independent mode that I am familiar with.
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@MikeTyson I guess Standalone in Advanced option of install is meant.
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Just tested Vivaldi.6.6.3271.55.x64.exe (for all users) on a non-domain Windows 10 operating system on HP Zbook 15 G10 booted from a Windows 10 Portable USB drive and Vivaldi starts successfully. Note the issue could have been reproduced on both domain Windows 10 and 11 operating systems installed on G10. If this is some domain policy blocking Vivaldi what would it be? Attaching chrome_debug.log from a successful "vivaldi.exe "
chrome_debug.log part 1
[10144:9224:0403/003349.160:WARNING:chrome_main_delegate.cc(771)] This is Chrome version 122.0.6261.150 (not a warning) [10144:9224:0403/003349.160:VERBOSE1:variations_field_trial_creator_base.cc(71)] VariationsSeedUsage:2 [10144:9224:0403/003349.160:VERBOSE1:variations_field_trial_creator_base.cc(338)] VariationsSetupComplete [10144:9224:0403/003349.176:VERBOSE1:webrtc_event_log_manager.cc(97)] WebRTC remote-bound event logging enabled. [10144:9224:0403/003349.176:VERBOSE1:pref_proxy_config_tracker_impl.cc(191)] 00005548000702C0: set chrome proxy config service to 0000554800120340 [10144:9224:0403/003349.192:VERBOSE1:device_event_log_impl.cc(194)] [00:33:49.180] Display: EVENT: screen_win.cc:827 Displays updated, count: 1 [10144:9224:0403/003349.192:VERBOSE1:device_event_log_impl.cc(194)] [00:33:49.182] Display: EVENT: screen_win.cc:829 Display[2528732444] bounds=[0,0 1536x864], workarea=[0,0 1536x824], scale=1.25, rotation=0, panel_rotation=0 external detected [10144:4964:0403/003349.192:VERBOSE1:media_stream_manager.cc(1490)] MSM::InitializeMaybeAsync([this=00005548000C6C00]) [10144:4964:0403/003349.192:VERBOSE1:media_stream_manager.cc(1490)] MDM::MediaDevicesManager() [10144:4964:0403/003349.192:VERBOSE1:media_stream_manager.cc(1490)] MSM::MediaStreamManager([this=00005548000C6C00])) [10144:7300:0403/003349.192:WARNING:dns_config_service_win.cc(586)] Failed to read DnsConfig. [10144:9224:0403/003349.192:WARNING:policy_logger.cc(151)] :components\enterprise\browser\controller\chrome_browser_cloud_management_controller.cc(161) Cloud management controller initialization aborted as CBCM is not enabled. Please use the `--enable-chrome-browser-cloud-management` command line flag to enable it if you are not using the official Google Chrome build. [10144:9224:0403/003349.207:INFO:search_engines_manager.cc(603)] attempt to load search_egines.json failed; reason=can't read file: C:\Users\admin\AppData\Local\Vivaldi\User Data\search_engines.json [10144:9224:0403/003349.207:INFO:search_engines_manager.cc(545)] search engines loaded from hard-coded string [10144:9224:0403/003349.223:WARNING:account_consistency_mode_manager.cc(79)] Desktop Identity Consistency cannot be enabled as no OAuth client ID and client secret have been configured. [10144:9224:0403/003349.223:VERBOSE1:pref_proxy_config_tracker_impl.cc(191)] 0000554800072680: set chrome proxy config service to 0000554800122F20 [10144:9224:0403/003349.223:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(224)] MutablePO2TS::MutablePO2TS [10144:9224:0403/003349.223:VERBOSE1:pref_proxy_config_tracker_impl.cc(191)] 0000554800073C80: set chrome proxy config service to 0000554800124920 [10144:9224:0403/003349.223:VERBOSE1:device_event_log_impl.cc(194)] [00:33:49.218] Bluetooth: EVENT: bluetooth_api.cc:82 BluetoothAPI: 00005548002DE000 [10144:9224:0403/003349.223:VERBOSE1:gaia_auth_util.cc(50)] Canonicalized @gmail.com to @gmail.com [10144:9224:0403/003349.223:VERBOSE1:gaia_auth_util.cc(50)] Canonicalized @gmail.com to @gmail.com [10144:9224:0403/003349.223:VERBOSE1:gaia_auth_util.cc(50)] Canonicalized @gmail.com to @gmail.com [10144:9224:0403/003349.223:VERBOSE1:gaia_auth_util.cc(50)] Canonicalized @gmail.com to @gmail.com [10144:9224:0403/003349.223:VERBOSE1:bluetooth_low_energy_event_router.cc(276)] Initializing BluetoothLowEnergyEventRouter. [10144:9224:0403/003349.223:INFO:auto_update_api.cc(29)] AutoUpdateAPI::Init [10144:7284:0403/003349.223:ERROR:google_update_settings.cc(273)] Failed opening key Software\Vivaldi to set usagestats; result: 5 [10144:9224:0403/003349.238:VERBOSE1:extension_service.cc(1593)] AddComponentExtension Vivaldi [10144:4836:0403/003349.238:VERBOSE1:token_service_table.cc(148)] Loaded tokens: result = 3 ; number of tokens loaded = 0 [10144:9224:0403/003349.254:VERBOSE1:extension_service.cc(1593)] AddComponentExtension Vivaldi Picture-In-Picture [10144:9224:0403/003349.254:VERBOSE1:extension_service.cc(1593)] AddComponentExtension Vivaldi Theme Store [10144:9224:0403/003349.254:VERBOSE1:extension_service.cc(1593)] AddComponentExtension Web Store [10144:9224:0403/003349.254:VERBOSE1:extension_service.cc(1593)] AddComponentExtension Chromium PDF Viewer [10144:9224:0403/003349.254:VERBOSE1:extension_service.cc(1593)] AddComponentExtension Google Hangouts [10144:9224:0403/003349.254:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(308)] MutablePO2TS::RefreshTokenIsAvailable [10144:9224:0403/003349.254:VERBOSE1:account_reconcilor.cc(167)] AccountReconcilor::AccountReconcilor [10144:9224:0403/003349.254:VERBOSE1:account_reconcilor.cc(197)] AccountReconcilor::Initialize [10144:9224:0403/003349.254:VERBOSE1:profile_manager.cc(2026)] ForceSigninCheck: 0, 0, 1 [10144:9224:0403/003349.254:VERBOSE1:on_device_head_suggest_component_installer.cc(61)] On Device Head Component will fetch model for locale: PL500000 [10144:9224:0403/003349.254:VERBOSE1:trust_token_key_commitments_component_installer.cc(30)] Registering Trust Token Key Commitments component. [10144:4080:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for Widevine Content Decryption Module [10144:9224:0403/003349.254:VERBOSE1:first_party_sets_component_installer.cc(205)] Registering Related Website Sets component. [10144:9224:0403/003349.254:VERBOSE1:file_type_policies_component_installer.cc(129)] Registering File Type Policies component. [10144:1772:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for Subresource Filter Rules [10144:9224:0403/003349.254:VERBOSE1:hyphenation_component_installer.cc(152)] Registering Hyphenation component. [10144:9224:0403/003349.254:VERBOSE1:tpcd_metadata_component_installer.cc(23)] Third Party Cookie Deprecation Metadata component. [10144:6988:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for OnDeviceHeadSuggest [10144:1772:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for Optimization Hints [10144:3448:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for Trust Token Key Commitments [10144:3448:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for Certificate Error Assistant [10144:9224:0403/003349.254:VERBOSE1:profile_manager.cc(1354)] AddKeepAlive(Default, kBrowserWindow). keep_alives=[kWaitingForFirstBrowserWindow (1), kBrowserWindow (1)] [10144:9224:0403/003349.254:VERBOSE1:profile_manager.cc(1427)] ClearFirstBrowserWindowKeepAlive(Default). keep_alives=[kBrowserWindow (1)] [10144:6120:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for File Type Policies [10144:3448:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for CRLSet [10144:8376:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for Origin Trials [10144:4080:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for MEI Preload [10144:6120:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for PKI Metadata [10144:8376:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for Safety Tips [10144:4080:0403/003349.254:VERBOSE1:component_installer.cc(284)] Preinstalled component found for MEI Preload at C:\Program Files\Vivaldi\Application\6.6.3271.55\MEIPreload with version 1.0.7.1652906823. [10144:6120:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for Crowd Deny [10144:4080:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for Hyphenation [10144:6120:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for Zxcvbn Data Dictionaries [10144:9472:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for Autofill States Data [1636:8244:0403/003349.254:WARNING:dns_config_service_win.cc(586)] Failed to read DnsConfig. [10144:4080:0403/003349.254:VERBOSE1:component_installer.cc(440)] StartRegistration for Third-Party Cookie Deprecation Metadata [10144:5004:0403/003349.254:VERBOSE1:command_storage_backend.cc(600)] CommandStorageBackend::ReadLastSessionCommands, reading commands from: C:\Users\admin\AppData\Local\Vivaldi\User Data\Default\Sessions\Session_13356570592079939 [10144:9224:0403/003349.254:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(308)] MutablePO2TS::RefreshTokenIsAvailable [10144:9224:0403/003349.254:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(405)] MutablePO2TS::OnWebDataServiceRequestDone. Result type: 6 [10144:9224:0403/003349.254:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(462)] MutablePO2TS::LoadAllCredentialsIntoMemory; 0 redential(s). [10144:9224:0403/003349.254:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(308)] MutablePO2TS::RefreshTokenIsAvailable [10144:9224:0403/003349.254:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(308)] MutablePO2TS::RefreshTokenIsAvailable [10144:7300:0403/003349.254:ERROR:vivaldi_install_modes.cc(81)] 6 Failed to write to registry : {C8923D28-DCF8-40FE-ADE0-A95A3EDFA406} [1636:8096:0403/003349.254:VERBOSE1:network_delegate.cc(35)] NetworkDelegate::NotifyBeforeURLRequest: https://downloads.vivaldi.com/blocklist/current.json [10144:9224:0403/003349.270:WARNING:external_registry_loader_win.cc(232)] Error observing HKLM: 5 [10144:9224:0403/003349.270:VERBOSE1:component_installer.cc(519)] FinishRegistration for Subresource Filter Rules [10144:9224:0403/003349.270:VERBOSE1:component_updater_service.cc(153)] CrxUpdateService starting up. First update attempt will take place in 60 s seconds. Next update attempt will take place in 18000 s seconds. [10144:9224:0403/003349.270:VERBOSE1:component_installer.cc(519)] FinishRegistration for OnDeviceHeadSuggest [10144:9224:0403/003349.270:VERBOSE1:component_installer.cc(519)] FinishRegistration for Optimization Hints [10144:9224:0403/003349.270:VERBOSE1:component_installer.cc(519)] FinishRegistration for Trust Token Key Commitments [10144:9224:0403/003349.270:VERBOSE1:component_installer.cc(519)] FinishRegistration for Certificate Error Assistant [10144:9224:0403/003349.270:VERBOSE1:component_installer.cc(519)] FinishRegistration for Widevine Content Decryption Module [10144:9224:0403/003349.270:VERBOSE1:component_installer.cc(519)] FinishRegistration for File Type Policies [10144:9224:0403/003349.270:VERBOSE1:component_installer.cc(519)] FinishRegistration for Origin Trials [10144:9224:0403/003349.270:VERBOSE1:component_installer.cc(519)] FinishRegistration for PKI Metadata [10144:9224:0403/003349.270:VERBOSE1:component_installer.cc(519)] FinishRegistration for MEI Preload [10144:9224:0403/003349.270:VERBOSE1:component_installer.cc(559)] Component ready, version 1.0.7.1652906823 in C:\Program Files\Vivaldi\Application\6.6.3271.55\MEIPreload [10144:9224:0403/003349.270:VERBOSE1:component_installer.cc(519)] FinishRegistration for Crowd Deny [10144:9224:0403/003349.270:VERBOSE1:component_installer.cc(519)] FinishRegistration for Hyphenation [10144:9224:0403/003349.270:VERBOSE1:component_installer.cc(519)] FinishRegistration for CRLSet [10144:9224:0403/003349.270:VERBOSE1:component_installer.cc(519)] FinishRegistration for Zxcvbn Data Dictionaries [1636:8096:0403/003349.270:VERBOSE1:configured_proxy_resolution_service.cc(1163)] Failed configuring with PAC script, falling-back to manual proxy servers. [1636:8096:0403/003349.270:VERBOSE1:configured_proxy_resolution_service.cc(1163)] Failed configuring with PAC script, falling-back to manual proxy servers. [1636:8096:0403/003349.270:VERBOSE1:configured_proxy_resolution_service.cc(1163)] Failed configuring with PAC script, falling-back to manual proxy servers. [10144:9224:0403/003349.270:VERBOSE1:profile_manager.cc(1354)] AddKeepAlive(Default, kBrowserWindow). keep_alives=[kBrowserWindow (2)] [10144:9224:0403/003349.270:INFO:vivaldi_browser_window.cc(560)] VivaldiWindow WebContents will be created in the process 5, window_id=955194387 [10144:1772:0403/003349.270:VERBOSE1:command_storage_backend.cc(600)] CommandStorageBackend::ReadLastSessionCommands, reading commands from: C:\Users\admin\AppData\Local\Vivaldi\User Data\Default\Sessions\Tabs_13356570592194964 [10144:7300:0403/003349.270:ERROR:vivaldi_install_modes.cc(81)] 6 Failed to write to registry : {CFF5C547-020D-4E29-AC62-3C9099675BDD} [10144:9224:0403/003349.317:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(308)] MutablePO2TS::RefreshTokenIsAvailable [10144:9224:0403/003349.332:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(308)] MutablePO2TS::RefreshTokenIsAvailable [9424:8612:0403/003349.332:INFO:cpu_info.cc(53)] Available number of cores: 20 [10144:9224:0403/003349.332:VERBOSE1:device_event_log_impl.cc(194)] [00:33:49.325] Display: EVENT: screen_win.cc:827 Displays updated, count: 1 [10144:9224:0403/003349.332:VERBOSE1:device_event_log_impl.cc(194)] [00:33:49.325] Display: EVENT: screen_win.cc:829 Display[2528732444] bounds=[0,0 1536x864], workarea=[0,0 1536x824], scale=1.25, rotation=0, panel_rotation=0 external detected [5672:1768:0403/003349.332:INFO:cpu_info.cc(53)] Available number of cores: 20 [10144:9224:0403/003349.363:INFO:vivaldi_search_engines_updater.cc(29)] Search engines updater started. [1636:8096:0403/003349.363:VERBOSE1:network_delegate.cc(35)] NetworkDelegate::NotifyBeforeURLRequest: https://downloads.vivaldi.com/search/1709752345/search_engines.json [10144:9224:0403/003349.363:VERBOSE1:component_installer.cc(519)] FinishRegistration for Third-Party Cookie Deprecation Metadata [10144:9224:0403/003349.363:VERBOSE1:component_installer.cc(519)] FinishRegistration for Autofill States Data [10144:9224:0403/003349.363:VERBOSE1:service_discovery_device_lister.cc(36)] DeviceListerStart: service_type: _googlecast._tcp.local [10144:9224:0403/003349.363:VERBOSE1:service_discovery_device_lister.cc(42)] DiscoverNewDevices: service_type: _googlecast._tcp.local [10144:9224:0403/003349.363:VERBOSE1:component_installer.cc(519)] FinishRegistration for Safety Tips [1636:8096:0403/003349.363:VERBOSE1:configured_proxy_resolution_service.cc(1163)] Failed configuring with PAC script, falling-back to manual proxy servers. [10144:9224:0403/003349.380:VERBOSE1:profile_manager.cc(1406)] RemoveKeepAlive(Default, kBrowserWindow). keep_alives=[kBrowserWindow (1)] [10144:9224:0403/003349.380:INFO:vivaldi_search_engines_updater.cc(74)] Unable to download search_engines.json [1960:4860:0403/003349.380:INFO:cpu_info.cc(53)] Available number of cores: 20 [10144:9224:0403/003349.383:VERBOSE1:device_event_log_impl.cc(194)] [00:33:49.370] Display: EVENT: screen_win.cc:827 Displays updated, count: 1 [10144:9224:0403/003349.383:VERBOSE1:device_event_log_impl.cc(194)] [00:33:49.371] Display: EVENT: screen_win.cc:829 Display[2528732444] bounds=[0,0 1536x864], workarea=[0,0 1536x824], scale=1.25, rotation=0, panel_rotation=0 external detected [9424:4532:0403/003349.383:VERBOSE1:script_context.cc(147)] Created context: extension id: mpognobbkildjkofajifpdfhcoklimli frame: 0000000000000000 URL: context_type: BLESSED_EXTENSION effective extension id: mpognobbkildjkofajifpdfhcoklimli effective context type: BLESSED_EXTENSION [9424:4532:0403/003349.384:VERBOSE1:script_context.cc(147)] Created context: extension id: (none) frame: 0000000000000000 URL: context_type: UNSPECIFIED effective extension id: (none) effective context type: UNSPECIFIED [10144:9224:0403/003349.385:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(308)] MutablePO2TS::RefreshTokenIsAvailable [10144:1772:0403/003349.387:VERBOSE1:file_url_loader_factory.cc(461)] FileURLLoader::Start: file:///C:/Program%20Files/Vivaldi/Application/6.6.3271.55/resources/vivaldi/main.html [10144:8428:0403/003349.387:VERBOSE1:file_url_loader_factory.cc(461)] FileURLLoader::Start: file:///C:/Program%20Files/Vivaldi/Application/6.6.3271.55/resources/vivaldi/window.html [9424:8612:0403/003349.393:VERBOSE1:script_context.cc(147)] Created context: extension id: mpognobbkildjkofajifpdfhcoklimli frame: 0000367D001757D0 URL: context_type: BLESSED_EXTENSION effective extension id: mpognobbkildjkofajifpdfhcoklimli effective context type: BLESSED_EXTENSION [9424:8612:0403/003349.393:VERBOSE1:script_context.cc(147)] Created context: extension id: (none) frame: 0000000000000000 URL: context_type: UNSPECIFIED effective extension id: (none) effective context type: UNSPECIFIED [1960:4860:0403/003349.393:VERBOSE1:script_context.cc(147)] Created context: extension id: (none) frame: 000062330016DC30 URL: context_type: WEBUI effective extension id: (none) effective context type: WEBUI [1960:4860:0403/003349.393:VERBOSE1:script_context.cc(147)] Created context: extension id: (none) frame: 0000000000000000 URL: context_type: UNSPECIFIED effective extension id: (none) effective context type: UNSPECIFIED [1960:4860:0403/003349.393:VERBOSE1:dispatcher.cc(498)] Num tracked contexts: 1 [9424:8612:0403/003349.401:VERBOSE1:dispatcher.cc(498)] Num tracked contexts: 1 [9424:8612:0403/003349.401:VERBOSE1:script_context.cc(147)] Created context: extension id: mpognobbkildjkofajifpdfhcoklimli frame: 0000367D0016DC30 URL: context_type: BLESSED_EXTENSION effective extension id: mpognobbkildjkofajifpdfhcoklimli effective context type: BLESSED_EXTENSION [9424:8612:0403/003349.401:VERBOSE1:script_context.cc(147)] Created context: extension id: (none) frame: 0000000000000000 URL: context_type: UNSPECIFIED effective extension id: (none) effective context type: UNSPECIFIED
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chrome_debug.log part 2
[10144:9224:0403/003349.401:INFO:vivaldi_document_loader.cc(65)] VivaldiDocumentLoader::VivaldiDocumentLoader done loading 0.150188 s [9424:8612:0403/003349.401:VERBOSE1:dispatcher.cc(498)] Num tracked contexts: 2 [10144:6120:0403/003349.401:VERBOSE1:file_url_loader_factory.cc(461)] FileURLLoader::Start: file:///C:/Program%20Files/Vivaldi/Application/6.6.3271.55/resources/vivaldi/vendor-bundle.js [10144:1772:0403/003349.401:VERBOSE1:file_url_loader_factory.cc(461)] FileURLLoader::Start: file:///C:/Program%20Files/Vivaldi/Application/6.6.3271.55/resources/vivaldi/background-common-bundle.js [10144:8428:0403/003349.401:VERBOSE1:file_url_loader_factory.cc(461)] FileURLLoader::Start: file:///C:/Program%20Files/Vivaldi/Application/6.6.3271.55/resources/vivaldi/bundle.js [10144:7300:0403/003349.401:VERBOSE1:file_url_loader_factory.cc(461)] FileURLLoader::Start: file:///C:/Program%20Files/Vivaldi/Application/6.6.3271.55/resources/vivaldi/style/common.css [10144:1772:0403/003349.730:VERBOSE1:file_url_loader_factory.cc(461)] FileURLLoader::Start: file:///C:/Program%20Files/Vivaldi/Application/6.6.3271.55/resources/vivaldi/bundle-mailreader-worker.js [10144:9224:0403/003349.839:INFO:CONSOLE(1)] "Promise from PrefsCache resolved in 4 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.839:INFO:CONSOLE(1)] "Promise from VivaldiFeatureFlags resolved in 7 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.855:INFO:CONSOLE(1)] "Promise from vivaldiSettings resolved in 4 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.855:INFO:CONSOLE(1)] "Promise from ProxyActions.loadPlatformSupport resolved in 0 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.855:INFO:CONSOLE(1)] "Promise from WindowActions resolved in 6 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.855:INFO:CONSOLE(1)] "Promise from ThemeActions resolved in 1 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.855:INFO:CONSOLE(1)] "Promise from SearchEngineCache resolved in 9 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [9424:8612:0403/003349.902:VERBOSE1:script_context.cc(147)] Created context: extension id: (none) frame: 0000367D00433900 URL: context_type: WEB_PAGE effective extension id: mpognobbkildjkofajifpdfhcoklimli effective context type: BLESSED_EXTENSION [9424:8612:0403/003349.902:VERBOSE1:script_context.cc(147)] Created context: extension id: (none) frame: 0000000000000000 URL: context_type: UNSPECIFIED effective extension id: (none) effective context type: UNSPECIFIED [9424:8612:0403/003349.902:VERBOSE1:dispatcher.cc(498)] Num tracked contexts: 3 [10144:9224:0403/003349.948:INFO:vivaldi_default_bookmarks.cc(816)] Selected bookmark locale = pl-PL [10144:9224:0403/003349.948:INFO:CONSOLE(1)] "Non-promise from ReadingListActions with time 0 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/bundle.js (1) [10144:9224:0403/003349.948:INFO:CONSOLE(1)] "Non-promise from SearchFieldActions with time 0 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/bundle.js (1) [1636:8096:0403/003349.948:VERBOSE1:network_delegate.cc(35)] NetworkDelegate::NotifyBeforeURLRequest: https://vivaldi.com/bookmark/json/directmatch.json [10144:9224:0403/003349.948:INFO:CONSOLE(1)] "Promise from WorkspaceActions resolved in 4 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.948:INFO:CONSOLE(1)] "Promise from WorkspaceLinkRoutingActions resolved in 4 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.948:INFO:CONSOLE(1)] "Promise from PeriodicReloadActions resolved in 3 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.948:INFO:CONSOLE(1)] "Promise from HueActions resolved in 2 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.948:INFO:CONSOLE(1)] "Promise from SyncedTabsActions resolved in 1 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.991:INFO:CONSOLE(1)] "Promise from CommandActions resolved in 4 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.991:INFO:CONSOLE(1)] "Promise from ContentScriptActions resolved in 41 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.991:INFO:CONSOLE(1)] "Promise from Menu resolved in 41 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.991:INFO:CONSOLE(1)] "Promise from NoteActions resolved in 41 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.991:INFO:CONSOLE(1)] "Promise from SyncActions resolved in 41 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.991:INFO:CONSOLE(1)] "Promise from VivaldiAccountActions resolved in 42 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.991:INFO:CONSOLE(1)] "Promise from HistoryActions resolved in 42 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.994:INFO:CONSOLE(1)] "Promise from ProxyActions resolved in 40 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.994:INFO:CONSOLE(1)] "Promise from SessionActions resolved in 42 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003349.994:INFO:CONSOLE(1)] "Promise from DownloadActions resolved in 41 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:1772:0403/003349.994:VERBOSE1:file_url_loader_factory.cc(461)] FileURLLoader::Start: file:///C:/Program%20Files/Vivaldi/Application/6.6.3271.55/resources/vivaldi/default-bookmarks/partners.json [10144:1772:0403/003350.002:VERBOSE1:file_url_loader_factory.cc(461)] FileURLLoader::Start: file:///C:/Program%20Files/Vivaldi/Application/6.6.3271.55/resources/vivaldi/resources/mask-close.svg [10144:9224:0403/003350.018:INFO:CONSOLE(1)] "Promise from Mail resolved in 64 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003350.018:WARNING:CONSOLE(1)] "DirectMatch error: TypeError: Failed to fetch", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/bundle.js (1) [9424:8612:0403/003350.018:VERBOSE1:dispatcher.cc(704)] Num tracked contexts: 2 [10144:9224:0403/003350.018:INFO:CONSOLE(1)] "Promise from DirectMatchActions resolved in 65 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003350.027:INFO:CONSOLE(1)] "Promise from TrashActions resolved in 75 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [9424:8612:0403/003350.027:VERBOSE1:script_context.cc(160)] Destroyed context for extension extension id: effective extension id: mpognobbkildjkofajifpdfhcoklimli [9424:8612:0403/003350.027:VERBOSE1:script_context.cc(160)] Destroyed context for extension extension id: effective extension id: [10144:9224:0403/003350.027:INFO:CONSOLE(1)] "Promise from BookmarkActions resolved in 91 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/vendor-bundle.js (1) [10144:9224:0403/003350.027:INFO:CONSOLE(1)] "Non-promise from updateJumplist with time 0 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/bundle.js (1) [10144:9224:0403/003350.043:VERBOSE1:CONSOLE(1)] "JS init startup: 203.9091796875 ms", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/bundle.js (1) [10144:9224:0403/003350.043:INFO:vivaldi_image_store.cc(643)] VivaldiImageStore GC started [10144:9224:0403/003352.365:VERBOSE1:profile_manager.cc(1354)] AddKeepAlive(Default, kExtensionUpdater). keep_alives=[kBrowserWindow (1), kExtensionUpdater (1)] [10144:9224:0403/003352.365:VERBOSE1:profile_manager.cc(1406)] RemoveKeepAlive(Default, kExtensionUpdater). keep_alives=[kBrowserWindow (1)] [10144:9224:0403/003352.365:VERBOSE1:device_event_log_impl.cc(194)] [00:33:52.362] USB: DEBUG: usb_device_handle_win.cc:1047 Failed to read descriptor from node connection: Urządzenie dołączone do komputera nie działa. (0x1F) [10144:1564:0403/003352.365:INFO:adverse_ad_filter_list.cc(272)] Loading 'C:\Users\admin\AppData\Local\Vivaldi\User Data\AdverseAdSiteList.json' failed [10144:9224:0403/003352.365:VERBOSE1:device_event_log_impl.cc(194)] [00:33:52.364] USB: USER: usb_service_win.cc:762 USB device added: path=\\?\usb#vid_05c8&pid_082f#01.00.00#{a5dcbf10-6530-11d2-901f-00c04fb951ed} vendor=1480 "", product=2095 "", serial="01.00.00", driver="usbccgp", guid=23026d60-f188-4ee5-a321-9b1bf35bba77 [10144:1564:0403/003352.365:VERBOSE1:install_util.cc(249)] No existing Chrome install found. [10144:9224:0403/003352.365:VERBOSE1:device_event_log_impl.cc(194)] [00:33:52.365] USB: USER: usb_service_win.cc:762 USB device added: path=\\?\usb#vid_03f0&pid_094a#5&1063d73a&0&4#{a5dcbf10-6530-11d2-901f-00c04fb951ed} vendor=1008 "PixArt", product=2378 "HP USB Optical Mouse", serial="", driver="HidUsb", guid=71e5cafe-ecef-4d0e-ac54-82c56986e880 [10144:9224:0403/003352.365:VERBOSE1:device_event_log_impl.cc(194)] [00:33:52.366] USB: USER: usb_service_win.cc:762 USB device added: path=\\?\usb#vid_174c&pid_1153#00000000000000000000#{a5dcbf10-6530-11d2-901f-00c04fb951ed} vendor=5964 "ASMedia", product=4435 "AS2115", serial="00000000000000000000", driver="USBSTOR", guid=73668671-5ede-4539-a741-3e903572f110 [10144:1564:0403/003352.380:VERBOSE1:component_installer.cc(440)] StartRegistration for Related Website Sets [10144:9224:0403/003352.380:VERBOSE1:component_installer.cc(519)] FinishRegistration for Related Website Sets [10144:9224:0403/003352.380:VERBOSE1:first_party_sets_component_installer.cc(210)] Received Related Website Sets [10144:9224:0403/003352.396:INFO:adverse_ad_filter_list.cc(191)] Vivaldi Adverse Ad block list download failed [10144:4964:0403/003352.396:VERBOSE1:mdns_client_impl.cc(200)] Sockets ready:0 [10144:9224:0403/003352.396:INFO:stats_reporter_impl_content.cc(79)] {"sec-ch-ua":"\"Chromium\";v=\"122\", \"Not(A:Brand\";v=\"24\", \"Vivaldi\";v=\"6.6\"","sec-ch-ua-arch":"x86","sec-ch-ua-bitness":"64","sec-ch-ua-form-factor":"\"Desktop\"","sec-ch-ua-full-version-list":"\"Chromium\";v=\"122.0.6261.150\", \"Not(A:Brand\";v=\"24.0.0.0\", \"Vivaldi\";v=\"6.6.3271.55\"","sec-ch-ua-mobile":false,"sec-ch-ua-model":"","sec-ch-ua-platform":"Windows","sec-ch-ua-platform-version":"10.0.0","sec-ch-ua-wow64":false} [1636:8096:0403/003352.396:VERBOSE1:network_delegate.cc(35)] NetworkDelegate::NotifyBeforeURLRequest: https://update.vivaldi.com/rep/rep?ping_version=2&installation_status=new_user&weekly&monthly&trimestrial&semestrial&yearly [9704:3288:0403/003352.576:VERBOSE1:statistics_recorder.cc(605)] Collections of all histograms Histogram: Startup.LoadTime.RecordedProcessCreation recorded 1 samples, mean = 1.0 (flags = 0x1) 0 O (0 = 0.0%) 1 -O (1 = 100.0%) {0.0%} 2 O (0 = 0.0%) {100.0%} [10144:1772:0403/003354.209:WARNING:dns_config_service_win.cc(586)] Failed to read DnsConfig. [1636:8244:0403/003354.275:WARNING:dns_config_service_win.cc(586)] Failed to read DnsConfig. [10144:9224:0403/003356.534:INFO:stats_reporter_impl_content.cc(79)] {"sec-ch-ua":"\"Chromium\";v=\"122\", \"Not(A:Brand\";v=\"24\", \"Vivaldi\";v=\"6.6\"","sec-ch-ua-arch":"x86","sec-ch-ua-bitness":"64","sec-ch-ua-form-factor":"\"Desktop\"","sec-ch-ua-full-version-list":"\"Chromium\";v=\"122.0.6261.150\", \"Not(A:Brand\";v=\"24.0.0.0\", \"Vivaldi\";v=\"6.6.3271.55\"","sec-ch-ua-mobile":false,"sec-ch-ua-model":"","sec-ch-ua-platform":"Windows","sec-ch-ua-platform-version":"10.0.0","sec-ch-ua-wow64":false} [1636:8096:0403/003356.534:VERBOSE1:network_delegate.cc(35)] NetworkDelegate::NotifyBeforeURLRequest: https://update.vivaldi.com/rep/rep?ping_version=2&installation_status=new_user&weekly&monthly&trimestrial&semestrial&yearly [10144:9224:0403/003357.957:INFO:vivaldi_image_store.cc(506)] Images stored since the last GC: 0, leeway=50; skip GC [10144:9224:0403/003357.972:VERBOSE1:profile_manager.cc(1354)] AddKeepAlive(Default, kSessionDataDeleter). keep_alives=[kBrowserWindow (1), kSessionDataDeleter (1)] [9424:8612:0403/003357.972:VERBOSE1:dispatcher.cc(704)] Num tracked contexts: 1 [9424:8612:0403/003357.972:VERBOSE1:script_context.cc(160)] Destroyed context for extension extension id: mpognobbkildjkofajifpdfhcoklimli effective extension id: mpognobbkildjkofajifpdfhcoklimli [9424:8612:0403/003357.972:VERBOSE1:script_context.cc(160)] Destroyed context for extension extension id: effective extension id: [10144:9224:0403/003357.988:ERROR:CONSOLE(0)] "Unchecked runtime.lastError: The browser is shutting down.", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/main.html (0) [9424:4532:0403/003357.988:VERBOSE1:script_context.cc(160)] Destroyed context for extension extension id: mpognobbkildjkofajifpdfhcoklimli effective extension id: mpognobbkildjkofajifpdfhcoklimli [9424:4532:0403/003357.988:VERBOSE1:script_context.cc(160)] Destroyed context for extension extension id: effective extension id: [10144:9224:0403/003357.988:VERBOSE1:account_reconcilor.cc(231)] AccountReconcilor::Shutdown [10144:9224:0403/003357.988:VERBOSE1:account_reconcilor.cc(663)] AccountReconcilor::AbortReconcile: try again later [10144:9224:0403/003357.988:VERBOSE1:account_reconcilor.cc(772)] AccountReconcilor::CalculateIfMultiloginReconcileIsDone: Error was [10144:9224:0403/003357.988:VERBOSE1:account_reconcilor.cc(274)] AccountReconcilor::UnregisterWithIdentityManager [10144:9224:0403/003357.988:VERBOSE1:account_reconcilor.cc(253)] AccountReconcilor::UnregisterWithContentSettings [10144:9224:0403/003357.988:VERBOSE1:gaia_cookie_manager_service.cc(628)] GaiaCookieManagerService::CancelAll [10144:9224:0403/003357.988:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(741)] MutablePO2TS::Shutdown [10144:9224:0403/003357.988:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(234)] MutablePO2TS::~MutablePO2TS [10144:9224:0403/003357.988:VERBOSE1:device_event_log_impl.cc(194)] [00:33:57.988] Bluetooth: EVENT: bluetooth_api.cc:109 BluetoothAPI: Shutdown [10144:9224:0403/003358.004:VERBOSE1:account_reconcilor.cc(174)] AccountReconcilor::~AccountReconcilor
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chrome_debug.log part 3
[10144:9224:0403/003358.004:VERBOSE1:device_event_log_impl.cc(194)] [00:33:57.992] Bluetooth: EVENT: bluetooth_api.cc:95 ~BluetoothAPI: 00005548002DE000 [1636:2820:0403/003358.035:VERBOSE1:statistics_recorder.cc(605)] Collections of all histograms Histogram: Startup.LoadTime.RecordedProcessCreation recorded 1 samples, mean = 1.0 (flags = 0x1) 0 O (0 = 0.0%) 1 -O (1 = 100.0%) {0.0%} 2 O (0 = 0.0%) {100.0%} [10144:9224:0403/003358.082:VERBOSE1:component_updater_service.cc(170)] CrxUpdateService stopping [10144:9224:0403/003358.082:WARNING:pref_notifier_impl.cc(41)] Pref observer for media_router.cast_allow_all_ips found at shutdown. [10144:9224:0403/003358.082:VERBOSE1:statistics_recorder.cc(605)] Collections of all histograms Histogram: Startup.LoadTime.RecordedProcessCreation recorded 1 samples, mean = 1.0 (flags = 0x1) 0 O (0 = 0.0%) 1 -O (1 = 100.0%) {0.0%} 2 O (0 = 0.0%) {100.0%}
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@MikeTyson had you checked in app gpedit.msc which Group Policy is configured?
https://www.tenforums.com/tutorials/82759-see-applied-group-policies-windows-10-a.htmlI do not know what your company admin had done with Windows Policy to "protect" your laptop.
And, sorry, i do not work with Windows Policy on my office PCs.
I hope an other person can tell more. -
Seems like no group policy is configured, neither in Computer nor User Configuration, all are set to "Not configured". Because it seems to be hardware-based it is most likely Vivaldi started succussfully on Windows 10 Portable because all hardware drivers were generic. @yngve I would focus on hardware acceleration and HP/nVidia drivers (I think IT department confirmed the crash on a non-domain HP Zbook G7 so the domain would be irrelevant here). We tried disabling each graphics adapter seperately in the past though and no luck I remember.
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I had a closer look at the full log file you submitted, and I think I have figured out the reason: Verification of Vivaldi's Digital Signature fails with Windows error code 0xC0000428 (An error code that is more normally associated with a broken boot system and BSODs)!
This suggests that something have corrupted the installation of Vivaldi, or one of the system DLLs used by Vivaldi.
I do not know if this is due to something editing Vivaldi's executables or DLLs, or if there is a DLL on your system that is not signed.
Vivaldi's executable files can be checked by going into the installation folder and open properties on each file and open the Digital Signatures tab. Make sure the file has either Vivaldi or Microsoft as signer (I discovered one improperly signed file, dxcompiler.dll, using a test cert, I am investigating that, and it may be what is causing the problem), select the cert and click details, and confirm that the dialog says signature OK.
Check each exe and DLL file in the install folder.
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@MikeTyson It might be of interest if you could test a standalone install of Vivaldi 6.2 (the file mentioned above was added in 6.4).
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@MikeTyson Please install and test the newest Minor Update of Vivaldi 6.6.
The DLL I discovered a problem with is now properly signed (and I have taken steps to avoid a similar issue in the future), so there should at least not be any reason for an aggressive signature verification to fail due to Vivaldi's code not being properly signed.
Please note, though, that it is conceivable that such a verification might also evaluate the signatures of third-party software that inserts DLLs into the Vivaldi's process as it loads. We can't do anything about that kind of issue, unfortunately.
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@yngve Thank You for Your work, will test it as soon as possible, cannot do it yet. I will post an update then.