Extensions randomly stop working

Lycorvinus

Hello,

today i noticed that on a few devices (all Windows) some extensions seem to not work anymore. For no reason.

I tried all combinations of Security Settings and cleanly installing Vivaldi. I have searched the forum aswell, but i could find no post that provided a solution aswell.

Is there sth. that i can try to make them work again?

DoctorG

@lycorvinus Do you use Sync? Not all settings for extensions are synced.

Lycorvinus

@doctorg yes i use sync. But one of the extensions that is not working requieres a log in. When i add it to my browser (doesn't matter before or after syncing) it won't open. I even tried to allow pop ups, with no effect.

DoctorG

@lycorvinus said in Extensions randomly stop working:

some extensions seem to not work anymore

Please open vivaldi://system/#extensions , hit Maximize..., copy list and paste with </> button here.
Which of the extensions fail and how to reproduce step for step?

Lycorvinus

@doctorg the payback internet assistant

<CHROME VERSION
98.0.4758.88 (Entwickler-Build 8963a81d8c1c8fcb85102a26391fa62c3887f8cd Windows)
OS VERSION
Windows NT: 10.0.22000
about_sync_data
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{"actionable_error":[{"stat_name":"Error Type","stat_status":"uninitialized","stat_value":"Uninitialized"},{"stat_name":"Action","stat_status":"uninitialized","stat_value":"Uninitialized"},{"stat_name":"Error Description","stat_status":"uninitialized","stat_value":"Uninitialized"}],"actionable_error_detected":false,"details":[{"data":[{"stat_name":"Transport State","stat_status":"","stat_value":"Disabled"},{"stat_name":"Disable Reasons","stat_status":"","stat_value":"Not signed in, User choice"},{"stat_name":"Sync Feature Enabled","stat_status":"","stat_value":false},{"stat_name":"Setup In Progress","stat_status":"","stat_value":false},{"stat_name":"Auth Error","stat_status":"","stat_value":"OK since browser startup"}],"is_sensitive":false,"title":"Summary"},{"data":[{"stat_name":"Client Version","stat_status":"","stat_value":"Vivaldi Windows 98.0.4758.88 (8963a81d8c1c8fcb85102a26391fa62c3887f8cd)"},{"stat_name":"Server URL","stat_status":"","stat_value":"https://bifrost.vivaldi.com/vivid-sync"}],"is_sensitive":false,"title":"Version Info"},{"data":[{"stat_name":"Requested Token","stat_status":"","stat_value":"n/a"},{"stat_name":"Received Token Response","stat_status":"","stat_value":"n/a"},{"stat_name":"Last Token Request Result","stat_status":"","stat_value":"OK"},{"stat_name":"Has Token","stat_status":"","stat_value":false},{"stat_name":"Next Token Request","stat_status":"","stat_value":"not scheduled"}],"is_sensitive":false,"title":"Credentials"},{"data":[{"stat_name":"Server Connection","stat_status":"","stat_value":"not attempted"},{"stat_name":"Last Synced","stat_status":"","stat_value":"Never"},{"stat_name":"Sync First-Time Setup Complete","stat_status":"","stat_value":false},{"stat_name":"Sync Cycle Ongoing","stat_status":"uninitialized","stat_value":false},{"stat_name":"Local Sync Backend Enabled","stat_status":"","stat_value":false},{"stat_name":"Local Backend Path","stat_status":"uninitialized","stat_value":"Uninitialized"}],"is_sensitive":false,"title":"Local State"},{"data":[{"stat_name":"Throttled or Backoff","stat_status":"uninitialized","stat_value":false},{"stat_name":"Retry Time","stat_status":"uninitialized","stat_value":"Uninitialized"},{"stat_name":"Notifications Enabled","stat_status":"uninitialized","stat_value":false}],"is_sensitive":false,"title":"Network"},{"data":[{"stat_name":"Explicit Passphrase","stat_status":"uninitialized","stat_value":false},{"stat_name":"Passphrase Required","stat_status":"uninitialized","stat_value":false},{"stat_name":"Cryptographer Ready To Encrypt","stat_status":"uninitialized","stat_value":false},{"stat_name":"Cryptographer Has Pending Keys","stat_status":"uninitialized","stat_value":false},{"stat_name":"Encrypted Types","stat_status":"uninitialized","stat_value":"Uninitialized"},{"stat_name":"Has Keystore Key","stat_status":"uninitialized","stat_value":false},{"stat_name":"Keystore Migration Time","stat_status":"uninitialized","stat_value":"Uninitialized"},{"stat_name":"Passphrase Type","stat_status":"uninitialized","stat_value":"Uninitialized"},{"stat_name":"Explicit passphrase Time","stat_status":"uninitialized","stat_value":"Uninitialized"},{"stat_name":"Trusted Vault Migration Time","stat_status":"uninitialized","stat_value":"Uninitialized"},{"stat_name":"Trusted Vault Version/Epoch","stat_status":"uninitialized","stat_value":0}],"is_sensitive":false,"title":"Encryption"},{"data":[{"stat_name":"Sync Source","stat_status":"uninitialized","stat_value":"Uninitialized"},{"stat_name":"GetKey Step Result","stat_status":"uninitialized","stat_value":"Uninitialized"},{"stat_name":"Download Step Result","stat_status":"uninitialized","stat_value":"Uninitialized"},{"stat_name":"Commit Step Result","stat_status":"uninitialized","stat_value":"Uninitialized"}],"is_sensitive":false,"title":"Status from Last Completed Session"},{"data":[{"stat_name":"Notifications Received","stat_status":"uninitialized","stat_value":0},{"stat_name":"Updates Downloaded","stat_status":"uninitialized","stat_value":0},{"stat_name":"Tombstone Updates","stat_status":"uninitialized","stat_value":0},{"stat_name":"Reflected Updates","stat_status":"uninitialized","stat_value":0},{"stat_name":"Successful Commits","stat_status":"uninitialized","stat_value":0},{"stat_name":"Conflicts Resolved: Client Wins","stat_status":"uninitialized","stat_value":0},{"stat_name":"Conflicts Resolved: Server Wins","stat_status":"uninitialized","stat_value":0}],"is_sensitive":false,"title":"Running Totals"},{"data":[{"stat_name":"Encryption Conflicts","stat_status":"uninitialized","stat_value":0},{"stat_name":"Hierarchy Conflicts","stat_status":"uninitialized","stat_value":0},{"stat_name":"Server Conflicts","stat_status":"uninitialized","stat_value":0},{"stat_name":"Committed Items","stat_status":"uninitialized","stat_value":0}],"is_sensitive":false,"title":"Transient Counters (this cycle)"},{"data":[{"stat_name":"Updates Downloaded","stat_status":"uninitialized","stat_value":0},{"stat_name":"Committed Count","stat_status":"uninitialized","stat_value":0},{"stat_name":"Entries","stat_status":"uninitialized","stat_value":0}],"is_sensitive":false,"title":"Transient Counters (last cycle of last completed session)"}],"type_status":[],"unrecoverable_error_detected":false}
data_reduction_proxy
disabled
enrolled_to_domain
Not enrolled to domain
extensions
Minimieren…	
ahfgeienlihckogmohjhadlkjgocpleb : Chrome Web Store : version 0_2
ahjaciijnoiaklcomgnblndopackapon : Identity API Scope Approval UI : version 1_1
ajopnjidmegmdimjlfnijceegpefgped : BetterTTV : version 7_4_21
cjpalhdlnbpafiamejdnhcphjbkeiagm : uBlock Origin : version 1_41_2
jffbochibkahlbbmanpmndnhmeliecah : Vivaldi Picture-In-Picture : version 1_0
kjacjjdnoddnpbbcjilcajfhhbdhkpgk : Forest: stay focused, be present : version 5_2_1
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : version 0_9_74
lglfeioladcfajpjdnghbfgohdihdnfl : Vivaldi Theme Store : version 1_0
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chromium PDF Viewer : version 1
mpognobbkildjkofajifpdfhcoklimli : Vivaldi : version 1_5
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : version 1_3_16
pbfjbhoglggakhkngkbfehgghkaadeba : PAYBACK Internet Assistent : version 3_2_10
pkehgijcmpdhfbdbbnkijodmdjhbjlgp : Privacy Badger : version 2021_11_23_1
installer_brand_code
Unknown brand code
mem_usage
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GPU [] 801 MB
Extension 148 MB
Browser 122 MB
Tab 106 MB
Extension 41 MB
Extension 39 MB
Extension 25 MB
Extension 21 MB
Tab (Chrome) 20 MB
Utility [Network Service] 18 MB
Extension 17 MB
Utility [Audio Service] 6 MB
Utility [Storage Service] 6 MB
mem_usage_with_title
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GPU [] 801 MB
Extension [Vivaldi|Vivaldi|Vivaldi] 148 MB
Browser 122 MB
Tab [Google Kalender - Dienstag, 15. Februar 2022, heute] 106 MB
Extension [uBlock Origin] 41 MB
Extension [Privacy Badger] 39 MB
Extension [PAYBACK Internet Assistent] 25 MB
Extension [BetterTTV] 21 MB
Tab (Chrome) [Systeminformationen] 20 MB
Utility [Network Service] 18 MB
Extension [Forest: stay focused, be present] 17 MB
Utility [Audio Service] 6 MB
Utility [Storage Service] 6 MB
usb_keyboard_detected
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Keyboard Detected:
NID_INTEGRATED_TOUCH
Device does not support touch.
Not a tablet deviceAR_NOSENSOR
device: HID\VID_1E7D&PID_2C92&MI_02\8&162BF7FD&0&0000
device: HID\VID_1E7D&PID_2C8E&MI_01\8&3269581D&0&0000
device: HID\VID_4705&PID_0160&MI_00\8&8858203&0&0000
>

//MODEDIT: fixed code formatting

DoctorG

@lycorvinus And whoch one does not work and how to test?

ahjaciijnoiaklcomgnblndopackapon : Identity API Scope Approval UI : version 1_1
ajopnjidmegmdimjlfnijceegpefgped : BetterTTV : version 7_4_21
cjpalhdlnbpafiamejdnhcphjbkeiagm : uBlock Origin : version 1_41_2
kjacjjdnoddnpbbcjilcajfhhbdhkpgk : Forest: stay focused, be present : version 5_2_1
pbfjbhoglggakhkngkbfehgghkaadeba : PAYBACK Internet Assistent : version 3_2_10
pkehgijcmpdhfbdbbnkijodmdjhbjlgp : Privacy Badger : version 2021_11_23_1

I would propose to uninstall all extensions, install one, test, install next, test, and so on until last installed extension fails. Then you have caught the bad one.

Lycorvinus

@doctorg The Payback Internet Assistant. Probably lost in the wall of text.
If i click on it to log in, there is a short pop up of a dark window, which immediately disappears agian.

DoctorG

@lycorvinus I can not test the PIA as i have no account at Payback.
Please wait until an other person can check your issue.

Lycorvinus

I guess i have to wait then. Hopefully there is a solution for my little problem.

Lycorvinus

The extension does work in other chromium browsers, aswell as in firefox.

DoctorG

@Lycorvinus If that happens in a user test profile only with PIA extension installed, then please report as bug to Vivaldi tracker

Lycorvinus

@doctorg Done! Hopefully they can do something about it.

Lycorvinus

So far nothing has changed and i have not heared anything back apart from we received your report. Is that normal?

DoctorG

@lycorvinus Which bug number had you got?

Lycorvinus

@doctorg i don't have the e-mail anymore unfortunately. So i don't know.

DoctorG

@lycorvinus If the issue can be confirmed by a dev you should get a mail.

Lycorvinus

@doctorg I got a mail that they received my report. But nothing after that!
I am just uncertain whether that is normal or not.

Lycorvinus

But i just received an e-mail after i wrote my last post here.
The Team was able to reporduce it and is working on a fix!
Thank you for your help @DoctorG
I appreciate it!

Lycorvinus

Sadly there is still no fix on the latest version (5.1.2567.66). I also have not received any update per mail. Does that mean i should report it again?

Lycorvinus

Nothing?