Problem : Can't receive e-mail
-
I've just checked again directly from Vivaldi webmail. It's possible for me to send some emails, but when I try to email my vivaldi adress from my gmail/outlook adress, I get error 505 : this email adress does not exist.
I hope vivaldi team will solve this problem quickly. It's very annoying since I use vivaldi for job applications. -
@florian-tony said in Problem : Can't receive e-mail:
this email address does not exist.
Check the spelling and punctuation.
-
-
I just had the same error happen.
mxi.vivaldi.net rejected your message to the following email addresses: programswithfortran ([email protected]) The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your helpdesk. mxi.vivaldi.net gave this error: <[email protected]>: Recipient address rejected: User unknown in virtual mailbox table Diagnostic information for administrators: Generating server: MBX083-W3-CO-1.EXCH083.serverpod.net [email protected] mxi.vivaldi.net Remote Server returned '550 5.1.1 <[email protected]>: Recipient address rejected: User unknown in virtual mailbox table' Original message headers: Received: from MBX083-W3-CO-2.EXCH083.serverpod.net (10.224.171.53) by MBX083-W3-CO-1.EXCH083.serverpod.net (10.224.171.52) with Microsoft SMTP Server (TLS) id 15.0.1367.3; Thu, 15 Nov 2018 13:48:01 -0800 Received: from MBX083-W3-CO-2.EXCH083.serverpod.net ([10.224.171.53]) by MBX083-W3-CO-2.EXCH083.serverpod.net ([10.224.171.53]) with mapi id 15.00.1367.000; Thu, 15 Nov 2018 13:48:01 -0800 From: <REDACTED> To: programswithfortran <[email protected]> Subject: REDACTED Thread-Topic: REDACTED Thread-Index: AdR9LJyvCslW9Zi+SceSDyfuQ3tzMA== Date: Thu, 15 Nov 2018 21:48:01 +0000 Message-ID: <5c375f32d19d4500be255b4470a460a5@MBX083-W3-CO-2.EXCH083.serverpod.net> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-ms-exchange-transport-fromentityheader: Hosted x-originating-ip: [162.223.159.249] Content-Type: multipart/alternative; boundary="_000_5c375f32d19d4500be255b4470a460a5MBX083W3CO2EXCH083serve_" MIME-Version: 1.0
-
My vivaldi mail does not receive messages. The sender get the following message:
This is the mail system at host smtp.vivaldi.net. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <[email protected]>: host mxi.vivaldi.net[82.221.130.150] said: 550 5.1.1 <[email protected]>: Recipient address rejected: User unknown in virtual mailbox table (in reply to RCPT TO command)
Others have had this problem and it has been resolved. However, I cannot find the solution anywhere.
Can anyone help?
Thank you. -
@naoise said in Problem : Can't receive e-mail:
Others have had this problem and it has been resolved.
That was two days ago. I merged your thread with posts by others having problem receiving emails.
-
@olaf Thanks!
-
Please contact our support team
Scroll to the bottom of https://vivaldi.com/contact/ and select
"I need help withā¦".
The Support team will look into your request as soon as possible.
Please note that their working hours are Monday to Friday, 08:00 CET - 18:00 CET (GMT +1) -
I also haven't been able to receive any emails on two different Vivaldi email accounts.
I think I received a few early this morning (about 12 hours ago). But nothing since then.
The sent mail gets rejected: Remote server replied: 550 5.1.1 [email protected]: Recipient address rejected: User unknown in virtual mailbox table
-
Same exact experience here, and same error message.
-
Sorry everyone for the trouble. We're looking into it. Please report your issues on vivaldi.com/contact using "Vivaldi community" so you share with us your username and we can follow it up internally. Thanks in advance for your help.
-
The issue seems to be resolved for me.
My webmail accounts have started receiving emails at about 5am ET this morning.
Unfortunately, it seems that any emails from yesterday have been lost.
-
@ugly thanks for your feedback and again sorry. If you are missing any emails, please contact our support team right away so that they check it out and hopefully find these emails for you.
-