How to move messages from inbox to folder

yojimbo274064400

Off-Topic: FWIW Round Cube option to delete folder is highlighted below:

paaljoachim

Yes. I was able to locate the Delete button.
The problem was that in Vivaldi I tried to add a new folder by writing inbox/newtest. "newtest" did not show up in Vivaldi mail until I activated it through Round Cube.
In Round Cube a new inbox and newtest folder were added.
In Round Cube I was able to delete the "newtest" folder but not the added inbox folder.

I got to say I am learning a lot and look forward to creating a video tutorial for the general user and add to my easywebdesigntutorials.com web site.

yojimbo274064400

@paaljoachim,

Tip: if mailbox does not reflect expected outcome right click on it and select Advanced > Re-sync account with server, for example as highlighted below:

The following is specific to your email account as usually creating folder Inbox/newtest would create a new folder under existing Inbox folder it would not create Inbox/Inbox/newtest

The issue with Inbox/newtest is due to how it was created. To resolve this issue repeat the previous folder creation process but this time just specify Inbox, then Re-sync account with server, and delete the now visible Inbox folder. To avoid this issue in future create Inbox folder first and then Inbox/newtest

yojimbo274064400

@paaljoachim,

Consider posting IMAP logs to troubleshoot issues. To do this:

enable Settings > Mail > Turn on IMAP Logs in Console
restart Vivaldi
select folder from Mail Panel
Press Ctrl + Shift + J to open DevTools window and then select Console tab
In the Filter field enter your email address followed by the text list, for example, 用心棒@example.com list, as highlighted below:
post just the list of folders and subscriptions from logs similar to following example:

⋮
C: W4 LIST "" "*"
S: * LIST (\HasChildren \UnMarked) "." Archives
S: * LIST (\HasNoChildren \UnMarked) "." Archives.2024
S: * LIST (\HasNoChildren \UnMarked) "." Archives.2023
S: * LIST (\HasNoChildren \UnMarked) "." Archives.2022
S: * LIST (\HasNoChildren \UnMarked \Trash) "." Trash
S: * LIST (\HasNoChildren \UnMarked \Junk) "." Junk
S: * LIST (\HasNoChildren \UnMarked \Sent) "." Sent
S: * LIST (\HasNoChildren \UnMarked \Drafts) "." Drafts
S: * LIST (\HasChildren) "." INBOX
S: W3 OK List completed (0.002 + 0.000 + 0.001 secs).
⋮
C: W4 LIST (SUBSCRIBED) "" "*"
S: * LIST (\Subscribed) "." Drafts
S: * LIST (\Subscribed) "." Sent
S: * LIST (\Subscribed) "." Junk
S: * LIST (\Subscribed) "." Trash
S: * LIST (\Subscribed) "." Archives
S: * LIST (\Subscribed) "." Archives.2022
S: * LIST (\Subscribed) "." Archives.2023
S: * LIST (\Subscribed) "." Archives.2024
S: * LIST (\Subscribed) "." INBOX
S: W4 OK List completed (0.001 + 0.000 secs).
⋮

modify the filter text to 用心棒@example.com namespace and post the result logs similar to following example:

⋮ 
Listing namespaces...
S: W33 OK Idle completed (23.375 + 23.375 + 23.374 secs).
C: W34 NAMESPACE
S: * NAMESPACE (("" ".")) NIL NIL
S: W34 OK Namespace completed (0.001 + 0.000 secs).
⋮

modify filter test to 用心棒@example.com ID ("name" and post the result from logs similar to following example:

⋮
C: W1 ID ("name" "(* 24B string *)")
S: * ID ("name" "Dovecot")
⋮

paaljoachim

Thank you very much @yojimbo274064400

I have resynced and that might have helped. I noticed the added Inbox folders are gone from Round Cube.

paaljoachim

I just tested again.

@ltgorm and @gudmundurg74

When right clicking the root of the mail there is an option to create a folder. I click it and write a name and click enter but nothing happens. I do get this error message.

[imap, [email protected], Vivaldi, create mailbox]Client tried to access nonexistent namespace. (Mailbox name should probably be prefixed with: INBOX.) (0.001 + 0.000 secs).

I got to the web host and open Round Cube and check the email account. The folder has been added there but it has not been activated. This means that Vivaldi will create the folder but it is not been activating it.

Btw
I am not able to add a folder as a subfolder inside Vivaldi. I only get the option to create a folder by clicking the top level root of the email. If I click an existing folder to create a new folder inside of it then there is no option to do so.

DoctorG

@paaljoachim After restart of Vivaldi this error should not be be visible anymore and folder was created.

//edit: I will check if this is known in internal bug tracker. Known.
I hope for a fix in a next Vivaldi 6.9 Stable version.

yojimbo274064400

@paaljoachim,

Though I cannot reproduce the issue with folder creation it can likely be resolved by selecting Re-sync account with server and then subscribing to folder.

It is possible to create sub-folders already but requires user knowing which hierarchy separator character their IMAP server uses; this will be either a period “.” or a forward slash “/”. For example, with a Vivaldi email account first create folder aaaa and then aaaa.bbbb results in:

Be aware that not creating aaaa before aaaa.bbbb results in just:

i.e. folder aaaa exists on IMAP server but client cannot subscribe to it but can to bbbb so it is shown alone.

gudmundurg74

We've looked into this, with the help of @paaljoachim, and it turns out our 3rd party libraries only partly support IMAP namespaces.

The result is that namespaces will show up in the folder structure in the mail panel and you'll need to create folders on the server.

In @paaljoachim's case the namespace is "INBOX." and therefore folders appear as subfolders of the Inbox folder.

I've created https://bugs.vivaldi.com/browse/VB-108316 to track this.

In the mean time I suggest contacting your service provider and request that, in the case there's only a single Personal namespace, it be removed.

WildEnte

@gudmundurg74 said in How to move messages from inbox to folder:

We've looked into this, with the help of @paaljoachim

Thanks for sticking around with Vivaldi despite these issues for so long, and helping find this issue, @paaljoachim.

paaljoachim

Great!

@gudmundurg74 said in How to move messages from inbox to folder:

In the mean time I suggest contacting your service provider and request that, in the case there's only a single Personal namespace, it be removed.

I have sent a message to support at Shockhosting about this.

Thank you.

paaljoachim

@WildEnte said in How to move messages from inbox to folder:

Thanks for sticking around with Vivaldi despite these issues for so long, and helping find this issue, @paaljoachim.

Thank you @WildEnte
I really like the mail feature in Vivaldi. Yes there are some things here and there that I do not understand but all in all it is really nice and I want to continue using it and learn through experience. I also want to add tutorials to my web site here: https://easywebdesigntutorials.com/

paaljoachim

Feedback from support at Shockhosting.

"Since Vivaldi teams could identify as their 3rd party libraries only partly support IMAP namespaces, and have opened a bug thread to track the issue raised by you, you can await for their resolution accordingly.

With that being said, we do not modify the Roundcube configurations. Let us know if you have any other queries. We are available around-the-clock!"