Crash when sorting bookmarks

odobez

Hi and thanks.

I doubt that 50-70 bookmarks will be enough, but who knows.

For sorting: VAB-9223

Regarding sync: VAB-9224

Unfortunately, there are no specific details I can provide to reproduce the issues.

mib2berlin

@odobez
Hi, I test this with 50 and 79 but got no crash.
Anyway, thanks for the report.
I will add some tags and a link here to the report.
Did you meant set sort to Manually or moving bookmarks around?

Cant say much to the sync issue, I have 16 instances synced and two of them are on Android, never lost anything.

But your usage is unique, the sync system is additive, it is much harder to delete data. You get possible doubles if you don't clean the trash bin for example.
There is a limit of 100K bookmarks in the sync system but if you hit this you cant sync and get errors.
Open vivaldi://sync-internals on you main system to check how many bookmarks are on the sync server.

EDIT: Oh, this is a tablet, my tests are irrelevant.

Doeson

Hi, thanks for trying.

Ah, I mean when I move them, drag & drop.

I synced today, the 4th attempt was successful, though the procedure was the same, deleted everything, clean bin too - each time produced different results. I just don't get it.
I forgot to check vivaldi://sync-internals except
for the last attempt (or maybe also the 3.?), but I saw no errors, yet the last one worked.
3428 bookmarks. Android hopefully counts differently then: 2921 listed where one can choose between mobile and "regular" bookmarks.

Probably only a minor inconvenience and not related to the main issue, but when I delete the sync-data on the desktop I get sometimes an error message, only stating a problem occurred without going into any details, then I simply log in again and start all over. However, rarely nothing happens after entering my pw making a login impossible until and I close and open the browser again.

Testing on a tablet is absolutely valid, as I've got the same issues on mine.

mib2berlin

@Doeson
Hi, I meant I don't have a tablet and I could never reproduce issues from tablet users on my smart phones.
I add the tag "Tablet" to the bug report, so members of the tester and developer team are aware of it.

Cheers, mib

Doeson

Hi, I see, but there seems to be a misunderstanding, it is a cell phone issue, as well. And the one primarily bothering me, so I automatically assumed everyone would think of a phone.

Then, when I specifically mentioned the old tablet it was only to highlight that those are not device related problems or that they are happening due to a particular Android version. Unlike my cell the tablet is more or less collecting dust.

mib2berlin

@Doeson
Hm, I cant reproduce it on both of my cell phones.
Anyway, the report is good and there are many testers and developer can check this.

Doeson

Yeah, the varying conditions and circumstances can make it challenging to reproduce. Thanks again, and maybe the devs can find a clue.

Doeson

Oops, odobez = Doeson...
I somehow ended up using old account by accident, thanks to not paying attention to Keepass.

Doeson

This post is deleted!

Zalex108

Just had to Remove Sync Data since a mesh with a couple of accounts Sync in the same Profile.

Originaly 3500 Bookmarks

I've removed the Bookmarks File
Sync again to force that on the server
Then Sync'd on other devices
After that, added the Bookmarks again
Sync
They have been populated to all devices

On Tablet I've modified a couple
Moving from folder
Renaming

All fine

That has been done all with Snapshot at Desktop and Android

Screenshot_20240507_184135_com.vivaldi.browser.snapshot.jpg

edwardp

Current Stable 6.7.3345.45 and Snapshot 6.8.3348.4 on Android 10: neither is crashing here on bookmark sorting.

odobez

Thank you, gentlemen.

I wasn't so lucky yesterday. Trying to sync the bookmarks on my tablet resulted in a couple of failures - again.

It took maybe 15 minutes and quite a lot of attempts. I forgot to take screenshots due to the stress, but the sync internals looked fine, except once, as I vaguely recall.

Despite using two different devices with two different Android versions, the same problems keep occurring when trying to sync my bookmarks. The only common factors seem to be the bookmarks themselves and the desktop computer.

I'd try it again on a mobile device, but currently their bookmarks are fine, so I don't want to risk losing so much time just for taking screenshots of an experiment. But I'll try to remember that the next time.

However, because it's easier and less risky, I had a go with 2 desktop instances. On PC, it works rather well, I only needed a new password, as the old one had mysteriously become invalid.

Not a single bookmark was lost, just the order was a bit disarray. I could upload a screenshot, but that would only show a couple of rearranged main folders.

Zalex108

@odobez

Do the Mobile devices have Root or any resident VPN?

Private DNS?
Any Av Software?

It would be something like that.

odobez

That's it, thank you!

Bitdefenders Free Antivirus and Adguard Adblocker (also using their DNS) are installed.
I ran several tests: I started with both disabled, then running one and then the other:

Both off had the best and fastest results (maybe just a coincidence).
Adguard on, AV off, worked too, but it seemed to need some updating via internals to retrieve all bookmarks (or I wasn't patient enough).
Bitdefender on, Adguard off, and it was the unreliable, random mess I was used to.

So yeah, Bitdefender seems to be the culprit!
I always assumed it was just scanning newly installed apps and on-demand storage, so I never tried disabling it, as I saw no relation (no off switch, needs to be force-stopped in the app info).

Maybe doing a few more tries there with Adguard on and off, or some of its components, to check on my previous impressions.
Btw, sync-internals is super, but it crashed the mobile browser when it was open in a tab and I was then trying to access the browser's settings. No big deal, though.

AND

I figured out what was responsible for the "sorting" related crashes.

The separators I added on Vivaldi-desktop!
Using the handy extension I have been kindly linked up with, I removed those separators.
They don't show on Vivaldi mobile, but apparently they count as bookmarks at sync-internals, the bookmark count was considerably lower afterwards.
Then, after syncing, the manual sorting was fine.

Thanks a bunch, everyone, for your time and efforts and of course specifically:

for mentioning AV/VPN/DNS and the extension Bookmarks clean up - Zalex
for reminding me of sync-internals that I had forgotten - mib2berlin

Much appreciated!