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    4. Netflix troubles Mac Os

    Netflix troubles Mac Os

    Scheduled Pinned Locked Moved Solved Vivaldi for macOS
    65 Posts 24 Posters 8.3k Views 10 Watching
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    • alexisperez
      A
      alexisperez
      last edited by

      I just installed version 6.0.2979.22 (Stable channel) (x86_64) and when I enter Netflix it automatically kicks me out, logs me out and every time I log in to Netflix again, the problem repeats.

      The error Netflix is ​​displaying is M7121-1331 which is related to a browser issue.

      When I try to access Netflix with another browser, everything works perfectly.

      wingkeiw
      W
      1 Reply Last reply
      Reply Quote 5
    • Ruarí
      R
      Ruarí Supporters Vivaldi Team
      last edited by

      There is a new update now (6.0.2979.23) that should resolve this for all users (once upgraded)

      https://vivaldi.com/blog/desktop/minor-update-four-6-0-macos/

      mazal
      M
      1 Reply Last reply
      Reply Quote 4
    • Fubero
      F
      Fubero
      last edited by

      I also have the latest stable version installed like you. And I have no problems with Netflix.

      I apologize for my English. I use Deepl to translate and Vivaldi translate.

      alexisperez
      A
      1 Reply Last reply
      Reply Quote 0
    • kfet
      K
      kfet
      last edited by kfet

      I have the same issue as you. Latest stable version of Vivaldi on macOs Ventura. I've tried in a private window, no HW acceleration, and still no go.

      Same error: M7121-1331

      Works on Chrome

      1 Reply Last reply Reply Quote 1
    • Leisureguy
      L
      Leisureguy
      last edited by

      As of this afternoon, I am unable to watch anything on Primevideo.com on Vivaldi. Works fine on Firefox and Opera, not at all on Vivaldi.

      Vivaldi 6.0.2979.22 (Stable channel) (arm64)
      Revision 0d17fb5885899ddd2d5bdee8eb1b1a6fc9ad98c6
      OS macOS Version 13.3.1 (a) (Build 22E772610a)
      JavaScript V8 11.2.214.22

      I get this for all videos:
      Screenshot 2023-05-19 at 6.01.57 PM.png

      kfet
      K
      1 Reply Last reply
      Reply Quote 2
    • kfet
      K
      kfet @Leisureguy
      last edited by

      @Leisureguy Possibly related, Netflix issues on macOs:
      https://forum.vivaldi.net/topic/87090/netflix-troubles-mac-os

      Leisureguy
      L
      1 Reply Last reply
      Reply Quote 0
    • kfet
      K
      kfet
      last edited by

      Similar issues with prime video, possibly realted.

      https://forum.vivaldi.net/topic/87112/primevideo-com-stopped-working

      1 Reply Last reply Reply Quote 2
    • kfet
      K
      kfet
      last edited by

      I reported it as a bug with reference "VB-97598", let's hope it gets fixed quick.

      1 Reply Last reply Reply Quote 2
    • Leisureguy
      L
      Leisureguy
      last edited by

      I also get no Netflix — Error Code UI3012.

      Vivaldi 6.0.2979.22 (Stable channel) (arm64)
      Revision 0d17fb5885899ddd2d5bdee8eb1b1a6fc9ad98c6
      OS macOS Version 13.3.1 (a) (Build 22E772610a)

      1 Reply Last reply Reply Quote 1
    • Leisureguy
      L
      Leisureguy @kfet
      last edited by

      @kfet Yep. Same for me: Error Code UI3012

      1 Reply Last reply Reply Quote 0
    • gobohayashi
      G
      gobohayashi
      last edited by

      • 6.0.2979.22 (Stable channel) (arm64)
      • Mac M1 Ventura 13.2

      I also get kicked out from Netflix and Amazon Prime.
      Netflix send me the E-mail about "A new device is using your account", even I tried to login and watch lots of times in same Vivaldi browser.

      Try access from Vivaldi guest account but the same, no.
      Try allow the cookies but the same, no
      Try stop using google extension but the same, no
      Try Using Chrome(original) but the same, no
      Using Safari, yes.

      yngve
      Y
      1 Reply Last reply
      Reply Quote 0
    • OakdaleFTL
      O
      OakdaleFTL
      last edited by OakdaleFTL

      Yup! Amazon Prime Video is down...for Vivaldi.

      2023-05-19 19.21.05 www.amazon.com c181eeaabbef.png

      But it works fine in Chrome...

      Re-launched Vivaldi; still doesn't work. Oh, well: Gotta re-boot the machine, as per Prime's instructions.

      进行 ...
      "Humor is emotional chaos remembered in tranquility." - James Thurber
      "Science is the belief in the ignorance of experts!" - Richard Feynman
       (iBook G4 - Panther/Mac mini i3 - El Capitan. V 5.3/Mac mini i5 - Catalina, V 6.9.3447.54)

      1 Reply Last reply Reply Quote 0
    • OakdaleFTL
      O
      OakdaleFTL
      last edited by OakdaleFTL

      Problem persists... In latest snapshot, too.

      进行 ...
      "Humor is emotional chaos remembered in tranquility." - James Thurber
      "Science is the belief in the ignorance of experts!" - Richard Feynman
       (iBook G4 - Panther/Mac mini i3 - El Capitan. V 5.3/Mac mini i5 - Catalina, V 6.9.3447.54)

      1 Reply Last reply Reply Quote 0
    • M
      mortify9
      last edited by

      Prime video fails to play in Vivaldi even with cache cleared. It also fails in private browsing and with hardware acceleration disabled.

      Safari works fine.

      1 Reply Last reply Reply Quote 0
    • Fubero
      F
      Fubero
      last edited by

      So I've also been having a problem with a bug on Netflix UI3012.

      I apologize for my English. I use Deepl to translate and Vivaldi translate.

      1 Reply Last reply Reply Quote 1
    • B
      benentt
      last edited by

      Same error as OP. Initial error was M7121-1331, but subsequent errors were just immediate logout of netflix. Clearing cookies & cache didn't help.

      I'm also unable to play the protected videos at the test page—https://demo.castlabs.com

      Chrome works fine with both

      wingkeiw
      W
      1 Reply Last reply
      Reply Quote 1
    • bnodya
      B
      bnodya Supporters
      last edited by

      Same here, affecting both Prime and Netflix.

      Just hanging around and enjoying Vivaldi...

      1 Reply Last reply Reply Quote 0
    • Fl3xieh
      F
      Fl3xieh
      last edited by

      Same problem in Disney+. When trying out demo.castlabs DRM video, I get such error message: "FATAL Clpp-Error [Category 6- Code 6007]: Error while fetching license by FATAL Clpp-Error [Category 1 - Code 1001]..."

      1 Reply Last reply Reply Quote 0
    • IdanAdar
      I
      IdanAdar
      last edited by

      Chiming in to confirm I am also experiencing the same with Netflix, Prime, etc.

      • MacBook Pro 16" M1
      • macOS 13.4 (22F66)
      • Vivaldi 6.0.2979.22 (Stable channel) (arm64)
      1 Reply Last reply Reply Quote 1
    • wingkeiw
      W
      wingkeiw @alexisperez
      last edited by

      @alexisperez

      I have the same problem. Besides, I have problems with other multimedia websites, for example, Spotify and Disney+.

      For Spotify, the weird thing is that whenever I choose a song, it will automatically play another song which is 5-6 songs down to the original one. In addition, the song only plays for 9-10 seconds, and then the music will be muted and nowhere to be recovered unless I reload the whole page.

      For Disney+, I can log in to the page, but I can't playback any video. It prompts "error 83" every time.

      Finally, I have also checked Youtube, and it works fine without any problem.

      Does anyone know the reason?

      B
      B
      2 Replies Last reply
      Reply Quote 1
    • wingkeiw
      W
      wingkeiw @benentt
      last edited by

      @benentt

      For your case, you may try the following,

      1. go to vivaldi://components
      2. look for an item called "Widevine Content Decryption Module"
      3. click "Check for update"
      4. Try the test page again.

      In my case, I can play on the test page, but with problems on Netflix, Spotify and Disney+.

      1 Reply Last reply Reply Quote 0
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