CRISES! Entire Feeds Subscription disappeared
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@gmg sorry for the ping, I think this deserves some attention. I just notice that not only my RSS feeds are gone, so are my offline accounts under all accounts (which I usually don't open). They still appear in the settings (just like the missing RSS feeds). The .eml files are still in the profile folder as Vivaldi put them there (and I have old backups). I can certainly live with removing and re-adding the feeds, but for the GB of emails in my offline accounts I would like to
a) know what you need for me to check out and add to a worthwhile bug report
b) a hint whether I should hope for you to work some magic or if I should remove the accounts and re-import the emails from some backup -
I bugged this now as VB-96072
@gmg is there any hope that a future update will bring my accounts and messages back or do you recommend that I remove the accounts from settings and I import it all again?
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@gmg said in CRISES! Entire Feeds Subscription disappeared:
Accounts should come back automatically with that fix
Great news! Thanks a lot, I can wait for the fix knowing the mails are just hidden for a while
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@gmg said in CRISES! Entire Feeds Subscription disappeared:
@ltgorm pushed a fix for this with VB-95802 on the 14th.
Should have pushed @Ruarí to get a snapshot out for this, but considered him pushed now.Accounts should come back automatically with that fix
@gmg and @Ruarí I have just installed the new snapshot 5.8.2968.2 containing the fix "[Mail] Recreate IndexedDB accounts if they go missing (VB-95802)" but my offline accounts and RSS feeds are still unavailable in the panel (but shown as active accounts in settings) ...
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Can you check the console for errors?
We can reproduce the offline account issue (working on that one), but haven't been able to reproduce the RSS issue yet. -
@gmg I got some more detailed instructions from @ltgorm in chat and got this in the inspect console https://i.imgur.com/pcs3uyi.png
Looks like Vivaldi forgot the path to the feeds, the screenshot shows
name: "Feeds" path: "VIVALDI_RESERVED_DUMMY_ROOT_PLACEHOLDER_PATH"
The status bar mail indicator shows only the mail accounts under 'accounts' and if I continue via the gear symbol to View Logs -> console and open the issues, this is what I see. (EDIT: removed screenshot that wasn't helping because I didn't have the mail tab focused when opening the log)
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@WildEnte
Sorry, there's a small issue there. I'm guessing you clicked theView logs
with the blogs open.
To see the mail logs you have to open the mail window first and then hit theView logs
(a bug we haven't addressed yet)Then look for any red or yellow warning there.
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since I now also belong to the circle of the chosen ones, I still have the following info
I had a pinned tab with a RSS feed on. All posts of a feed are displayed there, although the panel next to it does not contain any entries.
I just updated vivaldi this morning to snapshot 2970.3, before that the feeds were displayed correctly.
here I work with a multiuser installation with a user with limited rights (win 10 21H2).
at home, where I do not have the problem, I work with a multiuser installation with admin rights (win 10 22H2).€dit:
since I accidentally deleted a feed post, I activated the filter for deleted posts and suddenly the panel shows me all feeds again -
@derDay said in CRISES! Entire Feeds Subscription disappeared:
before that the feeds were displayed correctly.
To clarify, now the feeds no longer appear in the panel, and the feed messages cannot be found in All messages when the rss toggle is on? Do you find the .eml files in the mail storage folder in the file system?
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@WildEnte
as I wrote, the feeds are now "back" again. I didn't check my mail panel (because there are only 2 RSS feeds), but I see the deleted feed entries now in the recycle bin so I guess, the eml files where always there.
directly after the vivaldi update I checked if the feeds were shown in the settings and yes, there were shown.what's interesting: feed entries are now shown in all messages - unread but not in all messages - incoming mail (wether rss toggle is on or off)
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Just installed 5.8.2978.3 (Official Build) (64-bit) and still neither the offline mail accounts nor the RSS accounts show in the panel.. I guess that if a fix has been submitted, it wasn't included by @Ruarí in this snapshot.
Devtools still showing
background-common-bundle.js:1 Uncaught (in promise) Error: Source filter not found ["Feeds","22568281-979d-4785-86ca-b04fbaf51cd4"]
at b (background-common-bundle.js:1:112256)
at bundle.js:1:237804 -
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@gmg yes, that is correct - I already have a fix for the offline accounts. I pushed that to the build machines today. So it will be in a sapshot soon. But the feeds are a bit more complicated. I am working on a solution for that.
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@ltgorm and many thanks for that! Let me know if there is anything else I should look into to narrow down the issue
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Linking threads together now:
- This current thread here reports missing Feed and Offline Mail accounts. The missing offline accounts are fixed internally
- Another thread reports mail accounts missing from the panel (potentially introduced after reindexing) https://forum.vivaldi.net/topic/85416/vivaldi-mail-not-finding-some-email-that-is-on-the-mail-server?_=1681047684039
- A third thread has reported the same issue already a year ago but has been bumped by @n115 just a week ago with v.5.7 https://forum.vivaldi.net/topic/72834/add-your-first-mail-account-inspite-of-existing-verified-accounts
- Two weeks ago @peterpaulschachte reported the same issue here https://forum.vivaldi.net/topic/85046/email-bug
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This issue should be gone with the latest release of Vivaldi 6.0.
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Ppafflick marked this topic as a question on
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Ppafflick has marked this topic as solved on
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@thinkeranddoer said in CRISES! Entire Feeds Subscription disappeared:
I opened Vivaldi this morning and my entire Feeds subscription had disappeared.
Closed and restarted it and still hasn't come back.
This after days of the Feeds button disappearing and sometimes returning.
What is going on?
I love Vivaldi but the mail, feeds and calander are half baked and sub par to what we've known from Vivaldi.
Please someone advise how I can get them back.To troubleshoot this issue, the user can try clearing their browser cache and cookies, disabling any extensions that may be interfering with the Feeds feature, or reinstalling the Vivaldi browser altogether. It is also recommended to check for any updates to the Vivaldi browser and install them if available.