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    3. Our account is hacked they keep changing passwords

    Our account is hacked they keep changing passwords

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    • 2g0d2m1
      2
      2g0d2m1
      last edited by pafflick

      These are the emails that we've used [removed]

      I think that's all of them I will have Christine double check everything tomorrow morning. To follow through to make sure we got everything.
      I got into the account right now because I had a friend of mine help me out I don't know how long I have left before they Lock me out again? We're not worried about the emails, and we're not worried about the password right now. All that is replaceable, there is no big loss there. I am right now going through all of the data and deleting everything as much as I can

      Я думаю, что это все, я попрошу Кристину перепроверить все завтра утром. Чтобы убедиться, что мы все получили.
      Я вошел в аккаунт прямо сейчас, потому что мне помог мой друг. Я не знаю, сколько времени у меня осталось до того, как меня снова заблокируют? Мы не беспокоимся об электронной почте, и мы не беспокоимся о пароле прямо сейчас. Все это можно заменить, большой потери нет. Я прямо сейчас просматриваю все данные и удаляю все, что могу.

      我想这就是他们的全部,我将在明天早上让克里斯蒂娜仔细检查所有的东西。以确保我们得到了一切。
      我现在进入了账户,因为我有一个朋友帮助我,我不知道在他们再次锁定我之前我还有多长时间?我们不担心电子邮件,我们现在也不担心密码。所有这些都是可以替换的,没有什么大的损失。我现在正在查看所有的数据,并尽可能地删除所有的东西。

      これで全部だと思います。明日の朝、クリスティンに全部ダブルチェックしてもらいます。そのため、このようなことが起こるのです。
      メールやパスワードの心配はしていません。すべて交換可能で、そこに大きな損失はありません。今、すべてのデータを調べて、できる限りすべて削除しているところです。

      //MODEDIT: removed e-mail addresses

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      • pafflick
        P
        pafflick moved this topic from Security & Privacy on
      • LonM
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        LonM deleted this topic on
      • pafflick
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        pafflick restored this topic on
      • pafflick
        P
        pafflick Vivaldi Team
        last edited by

        If you don't have access to your account, please contact us directly. Click "Send us a message" at the bottom of this page: Locked Vivaldi account and describe your issue. Please use English, if possible. Thank you.

        1 Reply Last reply Reply Quote 1
        • paul1149
          P
          paul1149 Supporters
          last edited by

          If you can get in, set up a different strong password or password phrase and make sure the recovery email address is to an account you control. That should effectively lock them out.

          Current Vivaldi snapshot.. MX-23 Linux x64, KDE desktop.

          1 Reply Last reply Reply Quote 1
          • 2g0d2m1
            2
            2g0d2m1
            last edited by

            You all helped me and my business take back control of the account [email protected]. Please leave that one live, we hired a online security team with lifelock. I just wanna thank you all for handling that for us. It was an unfortunate situation that can't be prevented if you're doing business online. We love Vivaldi it is great to be here, we would not want to be anywhere else.

            You make business so much easier hello were able to translate quicker were able to keep notes as they come in, were able to jump to multiple screens, we're also able to use multiple search engines which is amazing, the list just goes on and on. Thank you for your help, and thank you for making such a great program Like Vivaldi. CEO GIT Digital Media

            PS. I wanna get the team back on how do I do that?

            1 Reply Last reply Reply Quote 0
            • 2g0d2m1
              2
              2g0d2m1
              last edited by

              I would like to thank the Vivaldi Team for your help in our security situation. It was efficient and quick, We At GIT Digital Media, have recovered 87% thanks to your team. We're very grateful and excited to be back. We feel very comfortable being here, and very safe. We took the suggested measures from your team, and it turned out great. Thank you for such great suggestions and thank you once again for the quick response and the dedication you got bring.
              CEO GIT Digital Media
              Family Of GIT Digital Media

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