Solved can't update vivaldi due to internet connection error 12031

[mizouniihichem]

whenever i try to update to the newest snapchot i get this error so i need to download the snapchot manually and install it .. how can solve this pleaaase!!!

[Pathduck]

@mizouniihichem

Are you on Windows 7? It does look like Win10 but users with Win7 have reported this.

Error 12031 is a connection reset error from the Windows component the Vivaldi updater uses to download the update. It's an error on your Windows installation.

Have you done some things in Windows, like forcefully deleted Win components, Internet Explorer files or stopped some services?

[mizouniihichem]

@pathduck yea it's win7 and perhaps i did one of these

Have you done some things in Windows, like forcefully deleted Win components, Internet Explorer files or stopped some services?

[Pathduck]

@mizouniihichem Have you uninstalled Internet Explorer? Try reinstalling it from Programs and Features > Windows Components.

And open a command line and do a:
sfc /scannow

[mizouniihichem]

[Pathduck]

@mizouniihichem Yes, aaaannd does it work now?

[oberkut]

@mizouniihichem needs to enable the "use TLS 1.2" checkbox in the IE setup.

And check out Vivaldi's update.

If after that the error "Failed to verify the signature of the downloaded file, status = -2146762487", you need to install the update for Windows "KB3004394" and restart the device. After that, Vivaldi is updated without problems. Attention "KB3004394" may cause problems. But I had no problems.

[mizouniihichem]

thank youuuuuuuuuuuuuuu alll !! it works now