Downloading an installation file finishes after ..undefined amount of time and/or freezes WE

Alex5

Since Vivaldi version 3.2 I have a big problem. I hoped that it would be fixed in the newest stable version 3.3 . I have downloaded the last snapshot too, to testify it.
But the problem is still here.
When I download an .exe or .msi file , downloading process seems unstoppable. The progress bar in download panel continues running even though seems that the installation file size have been completely downloaded

Opening the Windows task manager I can read some ...hundreds or even thousands (!) of Vivaldi.exe processes running and new ones coming up over and over. No surprise that many times Windows Explorer freezes and I have to close Windows from my laptop on/off button.
My OS is Win7SP!1 and maybe is useful to mention that I had installed Vivaldi only for me before 3.2 version and for all my laptop accounts after.

Pathduck

@Alex5 Several other Win7 users have reported the same, and AFAIK there's been no solution yet.

Please go through the troubleshooting tips first:
https://help.vivaldi.com/article/troubleshooting-issues/

If these don't work, report the issue as a bug:
https://vivaldi.com/bugreport/

BoneTone

This behavior is also exhibited when the download doesn't include the size of the file in the header. The browser cannot know what the file size is, so the progress bar looks finished but it continues downloading until the file is actually finished. In such cases, there's nothing the browser can do about it. I'm not certain that's what's happening here, but it is an issue that regularly causes confusion, and it's a server-side issue so there's nothing Vivaldi can do to resolve it.

Pathduck

I think the most interesting thing to find out in this case is what causes all the processes to spawn. My first suspect would be an anti-virus somehow creating a situation where Vivaldi spawns extra processes. Or maybe the AV itself spawns them.

If someone with the right tools is able to reproduce, these things should be figured out:

What actually are these extra processes?
What is their full command line?
What is their parent process(es)?
Are they doing any IO operations, if so what files are they reading/writing?
Are they doing any network IO, if so to/from where?

If the parent PID is for instance an anti-virus, it would be as simple as figuring out if these users reporting it is running the same product.

@BoneTone I wonder if it's as simple as Vivaldi (on Win7) totally bugging out if the server does not present a Content-Length header. On the face of it, it just seems too simplistic - but it surely would be easy to find out, and likely a quick fix from the dev team if that's the case.

In the above case of the LibreOffice installer it does some mirror redirect stuff, maybe this bugs Vivaldi out?

$ curl -I https://download.documentfoundation.org/libreoffice/stable/7.0.1/win/x86_64/LibreOffice_7.0.1_Win_x64.msi
HTTP/2 302
date: Sun, 04 Oct 2020 21:41:39 GMT
content-type: text/html; charset=iso-8859-1
server: Apache
x-prefix: 88.88.0.0/13
x-as: 2119
x-mirrorbrain-mirror: quantum-mirror.hu
x-mirrorbrain-realm: region
link: <http://download.documentfoundation.org/libreoffice/stable/7.0.1/win/x86_64/LibreOffice_7.0.1_Win_x64.msi.meta4>; rel=describedby; type="application/metalink4+xml"
link: <http://download.documentfoundation.org/libreoffice/stable/7.0.1/win/x86_64/LibreOffice_7.0.1_Win_x64.msi.asc>; rel=describedby; type="application/pgp-signature"
link: <http://download.documentfoundation.org/libreoffice/stable/7.0.1/win/x86_64/LibreOffice_7.0.1_Win_x64.msi.torrent>; rel=describedby; type="application/x-bittorrent"
link: <https://quantum-mirror.hu/mirrors/pub/tdf/libreoffice/stable/7.0.1/win/x86_64/LibreOffice_7.0.1_Win_x64.msi>; rel=duplicate; pri=1; geo=hu
link: <https://mirror.init7.net/tdf/libreoffice/stable/7.0.1/win/x86_64/LibreOffice_7.0.1_Win_x64.msi>; rel=duplicate; pri=2; geo=ch
link: <http://ftp.byfly.by/pub/tdf/libreoffice/stable/7.0.1/win/x86_64/LibreOffice_7.0.1_Win_x64.msi>; rel=duplicate; pri=3; geo=by
link: <https://ftp.nluug.nl/office/libreoffice/libreoffice/stable/7.0.1/win/x86_64/LibreOffice_7.0.1_Win_x64.msi>; rel=duplicate; pri=4; geo=nl
link: <https://ftp.snt.utwente.nl/pub/software/tdf/libreoffice/stable/7.0.1/win/x86_64/LibreOffice_7.0.1_Win_x64.msi>; rel=duplicate; pri=5; geo=nl
digest: MD5=KCs3ky1V18PBNeP9ZslqUg==
digest: SHA=zYaF2UHrB6CNrEypdWDWhPKb+4I=
digest: SHA-256=qY7mH5FetQhT0IsM+++7Nb9hDA2k241Ch0FcZKvOjDw=
location: https://quantum-mirror.hu/mirrors/pub/tdf/libreoffice/stable/7.0.1/win/x86_64/LibreOffice_7.0.1_Win_x64.msi

But the target server does present a Content-Length header:

$ curl -I https://quantum-mirror.hu/mirrors/pub/tdf/libreoffice/stable/7.0.1/win/x86_64/LibreOffice_7.0.1_Win_x64.msi
HTTP/1.1 200 OK
Server: nginx
Date: Sun, 04 Oct 2020 21:46:19 GMT
Content-Type: application/octet-stream
Content-Length: 316907520
Last-Modified: Fri, 28 Aug 2020 21:40:58 GMT
Connection: keep-alive
ETag: "5f4979ea-12e3a000"
Accept-Ranges: bytes

BoneTone

I should have said similar behavior, rather than this behavior. I've seen the download progress bar seemingly unending with additional processes spawned, though not thousands. Upon a second reading I agree with @Pathduck that there could very well be some interferening processes, like an AV. Though it's very difficult to judge without more information. Not having Win7 accessible, I cannot attempt a repro, and I don't use any third-party AVs on Win10, and I haven't knowingly run into the similar behavior in a long time.

Alex5

@BoneTone I have been using Bitdefender Free AV alongside Vivaldi for five years. I 've never had this kind of problem. That's not exclude of course that something is going wrong with Bitdefender because of a recent update.
I 've just recalled that Windows Firewall some day, popped up a warning that Vivaldi Browser demands an additional access to Internet or something like that. I rejected that demand.
Well, there were two programs in my firewall , Vivaldi and vivaldi.exe, the latter was unticked. I ticked it , let's see.

davechatt

@Alex5 It's a known bug. I run Win 7 (I know) with same version Vivaldi (32bit) and as a workaround I leave my download tab closed when downloading and the apps (vivaldi.exe) do not appear in the task manager. Hope it works for you!

Pathduck

@davechatt Are you able to reproduce this in a clean profile and if so have you reported it to the bug tracker? It's the only chance it will get fixed.

davechatt

Check the problem several days ago titled "High CPU Usage While Downloading Files" and see if it's been reported properly. Thanks! I have commented several times on several similar problems about this. Dave (hope it's done some good)

BoneTone

@davechatt said in Downloading an installation file finishes after ..undefined amount of time and/or freezes WE:

I have commented several times on several similar problems about this. Dave (hope it's done some good)

This is a community driven forum; the moderators are volunteers, and we're all just users helping each other out. The Vivaldi dev team is small, especially relative to other browsers. They don't hang out on the forum reading every thread and can't be expected to catch replies to random topics. In order to make them aware of issues, there is a process to Report bugs in Vivaldi. One can't expect that posting in the forum will get their attention.

Alex5

@davechatt It doesn't work for me. I will use IE 11 ( omg it's 2020 !) for dowloading.
Interesting that pdf, or images downloading does not reproduce the problem.

Pathduck

@Alex5 Did you try to find the answers to some of the questions I asked above?

Interesting that pdf, or images downloading does not reproduce the problem.

That's what leads me to think this is some kind of security process running on your system creating this issue.

Alex5

@Pathduck I have not the extra knowledge to ask your questions but I appreciate your interest. The only one that I can ask , is that the extra processes are vivaldi.exe hundreds or thousands.
Maybe a security process interferes but anyway its Vivaldi's mishandling of the process . I have no problem with IE 11. I will install some other browsers to check it better.

Pathduck

@Alex5 said in Downloading an installation file finishes after ..undefined amount of time and/or freezes WE:

I will install some other browsers to check it better.

The best would be to test in the Chromium version most closely matching Vivaldi Stable (85.0.4183.123):
Get this version from here: https://chromium.woolyss.com/

I assume you have x64 Windows since you were installing the x64 LibreOffice.