FB Lite | Can't watch videos

[TbGbe]

@kimoo OK thanks.

[Ayespy]

@kimoo Then you would seem to have a GPU issue.

[mtaki14]

This is probably a codec issue. Can you confirm that you are not running Windows 7 N?

-Click Start,
-Click the Run or Search field, type winver
-Press Enter

(look for the "N" letter as shown below)

If you do have Windows N then you need to install the Media Feature Pack, which can be found here:
https://www.microsoft.com/en-us/download/details.aspx?id=16546

[Hadden89]

I did a quick FB test on w10.

• mbasic facebook don't play the videos but try to download them (I guess is supposed to work that way);
• mobile facebook regular play the videos.
• Try the steps suggested by Gwen.

[kimoo]

@Gwen-Dragon

Canvas: Software only, hardware acceleration unavailable
CheckerImaging: Disabled
Flash: Software only. Hardware acceleration disabled
Flash Stage3D: Software only. Hardware acceleration disabled
Flash Stage3D Baseline profile: Software only. Hardware acceleration disabled
Compositing: Software only. Hardware acceleration disabled
Multiple Raster Threads: Disabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only. Hardware acceleration disabled
Video Decode: Software only. Hardware acceleration disabled
WebGL: Software only, hardware acceleration unavailable
WebGL2: Software only, hardware acceleration unavailable
Problems Detected
Accelerated video decode has been disabled, either via blacklist, about:flags or the command line.
Disabled Features: video_decode
Raster is using a single thread.
Disabled Features: multiple_raster_threads
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Checker-imaging has been disabled via finch trial or the command line.
Disabled Features: checker_imaging```

[kimoo]

@Gwen-Dragon Is the info above is enough or you want the whole gpu info page ?

[Zalex108]

@kimoo

Hi,
Could you share the Facebook Lite website?
An InetSearch, just showed Mobile App entries.

Thank you.

[Hadden89]

@Zalex108

[...] if you use this lite version http://mbasic.facebook.com and run any video even from mobile version here also same http://m.facebook.com

[Zalex108]

@Hadden89

Thank you.
Just skipped it was 2 posts above.

--

On W7, both sites plays videos just fine.

[kimoo]

@Gwen-Dragon said in FB Lite | Can't watch videos:

@kimoo Is that output after you disabled Hardware Acceleration in Vivaldi settings?
If yes, i need output with Activated Hardware Acceleration.

yes the last one was when disabled acceleration ,
and now i returned it on again
here the code

Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
CheckerImaging: Disabled
Flash: Software only. Hardware acceleration disabled
Flash Stage3D: Software only. Hardware acceleration disabled
Flash Stage3D Baseline profile: Software only. Hardware acceleration disabled
Compositing: Software only. Hardware acceleration disabled
Multiple Raster Threads: Disabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only. Hardware acceleration disabled
Video Decode: Software only. Hardware acceleration disabled
WebGL: Software only, hardware acceleration unavailable
WebGL2: Software only, hardware acceleration unavailable
Problems Detected
Raster is using a single thread.
Disabled Features: multiple_raster_threads
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Checker-imaging has been disabled via finch trial or the command line.
Disabled Features: checker_imaging

[Zalex108]

@kimoo

Are you testing on a Clean Profile¿?

--
Here on W7, both sites plays videos just fine.

@Hadden89 said in FB Lite | Can't watch videos:

• [...] http://mbasic.facebook.com
• [...] http://m.facebook.com

[kimoo]

@Hadden89 said in FB Lite | Can't watch videos:

I did a quick FB test on w10.

• mbasic facebook don't play the videos but try to download them (I guess is supposed to work that way);
• mobile facebook regular play the videos.
• Try the steps suggested by Gwen.

yes , i was already said before if i downloaded any video it can run normally , but with mpc-HC player

now i did also made test ,
in facebook web computer version some videos plays on site , not all

in mbasic and mobile version non of videos plays on site

[kimoo]

@Zalex108 for example this video don't run even in facebook web computer version
https://www.facebook.com/Akhbarak.videos/videos/969026363514107/

but this one can run normally in facebook web version
https://www.facebook.com/Akhbarak.videos/videos/2684297535174609/

what's difference between them ?
i not know

[npro]

This post is deleted!

[Zalex108]

@kimoo

Both work.

To assure,
Are you testing on a Clean Profile¿?

[kimoo]

@Zalex108 How can i do a new profile while browsing ?
i already restared Vivaldi flags to it's default setting but same problem

[Zalex108]

@kimoo

• "Right side" |

Rename it as Tests or something related, and use it as a Clean Profile, to test without custom configurations that can alter the original operation.

Since the result, check:

• Active Experiments
• Extensions
• Clean Cache
• Site Data

Or fill in a Bug Report and please, add the ID to the topic for follow up.

--

This is the very first step.

[kimoo]

@Zalex108 @Gwen-Dragon @npro

**Problem fixed after i installed new windows now
my new windows is 7pro

Thanks All**

[npro]

So, it was Windows Ultimate N.

[TbGbe]

@npro said in FB Lite | Can't watch videos:

So, it was Windows Ultimate N.

Errr...

@TbGbe said in FB Lite | Can't watch videos:

When you have a problem ALWAYS state your Vivaldi version (see help about) and your O.S. version (including whether it is version N, Home, Pro etc).