Still unable to stream from Amazon (Prime) Music

x-15a2

So, I'm chatting with Amazon support as I type this. They are denying all responsibility and say that Vivaldi is blocking Amazon.

I provided a link to this thread and also explained that it looks like a Widevine issue, and provided the debug information.

The customer assistant said that they will share all of this information with their development team. I've asked how I can verify that this will even be passed along to development for them to look at, to which I received no reply, they just ended the chat.

I too encourage other Vivaldi users that are facing this issue to contact Amazon with this issue... maybe they'll listen at some point.

x-15a2

@x-15a2
I just did a bit more testing, using debugger. Vivaldi is returning the following, where Edge and FF do not:

Content Security Policy of your site blocks some resources because their origin is not included in the content security policy header
The Content Security Policy (CSP) improves the security of your site by defining a list of trusted sources and instructs the browser to only execute or render resources from this list. Some resources on your site can't be accessed because their origin is not listed in the CSP.

To solve this, carefully check that all of the blocked resources listed below are trustworthy; if they are, include their sources in the content security policy of your site. You can set a policy as a HTTP header (recommended), or via an HTML <meta> tag.

️ Never add a source you don't trust to your site's Content Security Policy. If you don't trust the source, consider hosting resources on your own site instead.

1 directive
Resource Status Directive Source code
blocked img-src WebPlayer.main.17114a7….js:1
Learn more: Content Security Policy - Source Allowlists

(FYI: I am running from a clean user profile with ad and tracker blocking disabled.)

iAN CooG

@Gwen-Dragon This is a 1 year long thread, it's going back to several Vivaldi (and chromium) revisions, not a problem started few days ago

x-15a2

I would like to know if there is any specific debugging that I can do that would be of benefit to the developers. It's pretty clear to me that Amazon won't be of help, so we're on our own on this one. For that matter, I would be happy to do a screen-share with a developer so they can see output from the debugger.

Thanks for keeping this issue alive.

x-15a2

@Gwen-Dragon Thanks!

One last thing, then I'll let it go... I have a Debug Network/XHR log file that shows the actual error that's causing the issue. I don't have rights to upload the entire file here, but here are the differences between Edge and Vivaldi, and it still points back to Widevine:

Here's Edge:

{inactivityThreshold: -2, requestId: "16d346c7-8932-4bc8-8383-e25a2627f91f",…}
inactivityThreshold: -2
requestId: "16d346c7-8932-4bc8-8383-e25a2627f91f"
signature: "80b234af50136ea46176ca1104f5c56bcd449bb82d30fd54dca2ede2a3a105dd"
statusCode: "SUCCESS"
statusMessage: "SUCCESS"
streamingStatusResponseList: [{contentID: {identifier: "B007HVB73E", identifierType: "ASIN"}, currentPlayTime: 0,…},…]

Here's Vivaldi:

__type: "com.amazon.digitalmusiclocator#DrmLicenseDeniedException", DrmType: "WIDEVINE",…}
DrmType: "WIDEVINE"
denialReason: "VMP_VALIDATION_FAILED"
message: "WIDEVINE license denied (DrmLicenseDeniedException VMP_VALIDATION_FAILED) request-id: 4a00dd77-759c-4747-b32f-5e8e7ea8dc86 music-agent: Maestro/1.0 WebCP/1.0.202823.0 (9aef-bbe5-dmcp-dc19-1ca42)"
__type: "com.amazon.digitalmusiclocator#DrmLicenseDeniedException"

OK, I'll back off now, but please let me know if I can provide any additional details/information.

x-15a2

I'm on:
Vivaldi 3.5.2115.31 (Official Build) (64-bit)
Revision 4dc6e66a20b53a4c3ae098bcfc85113ccba1e156
OS Windows 10 OS Version 2009 (Build 19042.630)

and Amazon Music is working! I don't see VB-55665 in any of the recent Changelogs, but I could have missed it. In any case... thanks!

Nana33

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Nikky333

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Kaprice09

Just a note that I, too, am not able to play Amazon Prime Music.

Your browser is not supported
For the best experience accessing Amazon Music we recommend using the latest version of Firefox, Chrome, Safari or Edge.

Download the desktop app

mib2berlin

@kaprice09
Hi, I guess it is because Vivaldi 5.0 is still Chromium 96 but the last snapshot is at 98.
I never used Amazon Prime Music a short test work fine here on Vivaldi 5.1.2567.31 / Chrome 98.0.4758.88.
Since the first release candidate for 5.1 is published today you may have to wait a few days for the next stable 5.1 build.
Please test again then.

Cheers, mib