Crunchyroll's video player not working
Hello can anyone please help me to fix this problem?
Whenever i try playing the episode this happens for a second http://prntscr.com/p533o5 and then i get this error http://prntscr.com/p534wf
So the only way to play the video for me is to pause it immediately then skip to anywhere on the video then start it from the beginning again that way i don't get that weird issue.
Also i don't get that error if i use hardware acceleration, but then the video either has tearing or stutters a bit.
I tried other browsers, they all work without any issue.
Welcome to our Forum.
Here are a few links for your bookmarks that you may find useful:
- Vivaldi Help
- Forum Markdown Help
- Bug Reports
- Local Forums
- Modding Vivaldi
- Web Panels
- Vivaldi Features
Do not hesitate to ask, we are a community to help users.
@Megumin97 Sorry, we can not use a Magic Crystal Ball to get more knowledge on your issue.
More Information on your issue may help us:
- What is your Mac/Linux/Windows version and build?
- What is your Vivaldi version? (via Vivaldi menu
Help → About and first line)
- Which CPU and RAM do you have?
- Which GPU and graphics hardware do you have?
Are the drivers from chipset/card manufacturer up-to-date?
- Which is the output of
vivaldi://gpu– any red or orange warnings?
Copy the red and orange and paste here.
- Which audio output devices or special audio hardware do you use (f.ex. 5.1 surround or others)?
- Which extensions do you have installed? (via page
chrome://system, row extensions and button Show...)
- Which security software do you have running (Firewall, antivirus, malwarekiller, etc)
- Which URL causes this issue?
Megumin97 last edited by Megumin97
- Windows 10 Pro 18362.356
- 2.7.1628.33 (Stable channel) (64-bit)
- I9-9900k, Corsair VENGEANCE LPX 4x16GB RAM
- GTX 1080ti SLI
Out-of-process Rasterization: Disabled
Hardware Protected Video Decode: Disabled
Skia Renderer: Disabled
Surface Control: Disabled
Viz Hit-test Surface Layer: Disabled
Metal is only available on macOS.
Disabled Features: metal
Viz hit-test surface layer version is not enabled by default.
Disabled Features: viz_hit_test_surface_layer
Skia renderer is not used by default.
Disabled Features: skia_renderer
6. Samsung tv and Focusrite scarlett 2i2, i don't use any surround.
7. I disable all of the extensions the problem was still there
8. Bitdefender total security
9. most of the Crunchyroll videos
Pathduck last edited by Pathduck
Try this test page and see if you can play the videos: https://tekeye.uk/html/html5-video-test-page
Another test page: https://www.w3.org/2010/05/video/mediaevents.html
Also check this page under the Video section:
For me the result is:
Video 29/33 video element Yes ✔ Subtitles Yes ✔ Audio track selection No ✘ Video track selection No ✘ Poster images Yes ✔ Codec detection Yes ✔ Video codecs MPEG-4 ASP support No ✘ H.264 support Yes ✔ H.265 support No ✘ Ogg Theora support Yes ✔ WebM with VP8 support Yes ✔ WebM with VP9 support Yes ✔
@Megumin97 Did you installe latest NVidia driver from NVidia web page?
I guess some videos need Hardware Acceleration.
Is in Vivaldi Settings → Webpages the 'USe of Hardware of Acceleration' activated?
If all is yes, pleas give us a URL of video which does not play.
And try this override:
- Open internal setting page
- Set to Enabled
- Restart Vivaldi
- Open internal setting page
@Gwen-Dragon Thanks a lot, this fixed it. Turning Override software rendering list to Enable and Use of Hardware of Acceleration on.
Turning Override software rendering list to Enable fixed the tearing and stuttering when using Hardware Acceleration.
Thanks a lot again.
@Gwen-Dragon Damn it i spoke to soon youtube only doesn't stutter if its in fullscreen, but this did fixed the issue of tearing on Crunchyroll when using Hardware Acceleration
Well after some closer inspection i noticed that the tearing is still there while using hardware acceleration.
@Pathduck I didn't use hardware acceleration while doing test, but everything works fine.
Audio track selection
Video track selection
MPEG-4 ASP support
Ogg Theora support
WebM with VP8 support
WebM with VP9 support
@Megumin97 Yes, sometimes in Chromium builds some GPU's features are considered as unstable and are disabled. A GPU blacklist override can solve this.
Fine. All works now.
Now enjoy browsing