No video on Youtube



  • I am having a "classic" issue in Vivaldi: no video on certain sites, like twitter or some from youtube (https://www.youtube.com/watch?v=3r3fe0VRej0). I accesed already the experimental settings and spent many hours testing all kind of flags and changes. I'm kind of tired. I wanted to switch from Maxthon to Vivaldi as my default browser but right now I'm very dissapointed.


  • Moderator

    Welcome here. Sad to see your video does not play. let us investigate together. I will ask you about some information.

    ℹ Information on your issue is missing:

    1. What is your Mac/Linux/Windows version and build?
    2. What is your Vivaldi version? (via Vivaldi menu
      Help → About and first line)
    3. Which CPU and RAM do you have?
    4. Which GPU and graphics hardware do you have?
      Are the drivers from chipset/card manufacturer up-to-date?
    5. Which is the ouput of vivaldi://gpu – any red or orange warnings?
      Copy the red and orange and paste here.
    6. Which extensions do you have installed? (via Vivaldi menu Tools → Extensions)
    7. Which security software do you have running (Firewall, antivirus, malwarekiller, etc)

  • Moderator

    @xvision I can not confirm your issue on Windows 10 Pro x64 with Vivaldi 2.3.1440.48 .



  • @Gwen-Dragon :
    Sorry I was out. Here is the info:

    What is your Mac/Linux/Windows version and build? windows 10 64 1709 (16299.125)
    What is your Vivaldi version? (via Vivaldi menu
    Help → About and first line) 23bits 2.3.1440.48 and 64bits 2.3.1440.41
    Which CPU and RAM do you have? i7 16GB
    Which GPU and graphics hardware do you have? nvidia gtx 980M 8GB
    Are the drivers from chipset/card manufacturer up-to-date? latest nvidia drivers
    Which is the ouput of vivaldi://gpu – any red or orange warnings? all green except everything skia related after I changed all related flags I could find

    Native GpuMemoryBuffers: Software only. Hardware acceleration disabled

    Skia Deferred Display List: Disabled
    Skia Renderer: Disabled
    Surface Control: Disabled

    Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
    Disabled Features: native_gpu_memory_buffers
    Skia renderer is not used by default.
    Disabled Features: skia_renderer
    Skia deferred display list is not used by default.
    Disabled Features: skia_deferred_display_list

    Copy the red and orange and paste here.
    Which extensions do you have installed? (via Vivaldi menu Tools → Extensions)

    adblock plus
    360 internet protection
    Acescript
    Application Launcher for Drive
    Google Docs Offline 1.7

    Also tested with extensions disabled

    Which security software do you have running (Firewall, antivirus, malwarekiller, etc)

    360 antivirus
    windows firewall

    I have also chrome, firefox and maxthon. Video only works on chrome.

    Thanks in advance



  • @xvision Hi this might sound stupid but do yo use by any means a "windows 10 N" or "win 10 KN" version?

    EDIT: If the answer is yes please install this windows codec pack https://support.microsoft.com/en-us/help/3010081/media-feature-pack-for-windows-10-n-and-windows-10-kn-editions

    EDIT 2: As explanation: those win versions have not much media stuff installed - if you use chrome it doesn't affect you because chrome is so damn rich they can buy all those licences and install them with their software so you won't notice but for every other software you'll need the microfsoft codecs



  • @zaibon It is not stupid at all 🙂 in fact, yes, it is a windows N and I buyed it on purpose (with the silly hope that I would protect my privacy a bit better, sic!).

    But I downloaded the windows codec pack and it didn't fix it cause it doesn't allow me to install it 😞 I'm trying to fix that aswell

    Edit: I changed some of my windows tweaks for privacy and I was able to download media codecs. No changes at all



  • @xvision Mmmh okay, so as an additional question: Which videos work for you on the testside below?
    https://www.quirksmode.org/html5/tests/video.html





  • @xvision
    ^^ sorry my bad I explained it wrong - please scroll a bit down below "Testcases" there should be listed testvideos for

    • H.264/MP4
    • WebM
    • Ogg/Theora

    Which of them work for you if anything at all is going to play?


  • Moderator

    @xvision Which videos work for you on the testside below?

    The 1st video is the only one that matters.



  • @zaibon Only the 2nd and 3rd one work, not the 1st one



  • @zaibon Thanks for caring about my case. Really. Is there anything else I can do?



  • @xvision Hi and sorry for my late reply. To be honest the missing media codec was my best guess at this, especially as firefox has the same problem on your laptop as vivaldi. And the fact that only h264 isn't playing for you (the only closed properitary media format on that site)n is pointing in that direction too.

    So maybe somebody else has some more ideas and can chime in?
    Oh and I know this is annoying but could you please check again and make sure that the correct codec is installed? Merci


  • Moderator

    @xvision If you have installed a non-MS codec pack uninstall it.
    You need to install Media Feature Pack and Windows Media Player for Windows N to get codec support for H.264 encoded videos.



  • @zaibon Ok. Thanks a lot anyway. I'll keep the thread updated if I have news, to help others btw.



  • @Gwen-Dragon Good point. Yep, I installed klite just to try if that could help. Usually I didn't need them cause I use Gom as my video player because it already has almost all codecs I may need. I will uninstall Klite and install the MS ones (although I don't really like that). Is it really necesseary to install the player too? I would try to avoid it as muchs as possible because of privacy issues and also because it tends to stay active as a service in the system


  • Moderator

    @xvision said in No video on Youtube:

    Is it really necesseary to install the player too?

    In the past it was suggested to install WMP and Feature Pack to get all codecs. I do not know if that changed for Windows 10 N.
    You may try without and report back here.



  • @Gwen-Dragon SUCCESS!! Every video I tried from different sites works now.

    As suspected, it was the lack of windows media codecs, and like everything related to M$, it was a real pain in the ass to install, so I will explain it briefly here if thaat help to others:

    • I had already a windows media package which I suspected it didn't install correctly, but because of the same reason, it didn't show up in the list of installed packages so it was impossible to uninstall

    • So my next plan was to update it. I found the original microsoft page with the list of all wmp versions: https://support.microsoft.com/en-us/help/3145500/media-feature-pack-list-for-windows-n-editions in which you are supposed to download the right one for the version of your windows. The problem is that windows info window does not use the same numbers as the ones in microsoft page (sic) so you don't know what real version of windows you own.

    • So the trick is a hit and miss, downloading all versions from the oldest to the newest one, because anyone that not "belongs" to your windows version will tell you during the installation that it cannot get installed.

    • When you find the right one, it will download and install additional packages during the installation process, and ask you to reboot when it seems to finish. It will perform additional installations during the rebooting process, but in the end, when you open Vivaldi, every video works!

    Now I just finished the process, so I will test if I can uninstall some bloatware, and possible compatibility with K-lite codec pack, because I will surely miss some codecs and most important form me: thumbnails for all kind of video files, cause if you don't have them, it is really difficult to recognize and classify your ideo collections.

    Thanks to all who helped me with this, and as soon as I check what wmp elements I can uninstall and/or what alternative codecs I can install, I will update info here.

    Cheers!


  • Moderator

    @xvision Oh, nice to read it works now. 👍

    Good 🍀 for 🛠 to reduce unnecessary MS extra.



  • @xvision Thanks for the update, glad that it works for you now. And thanks for the description of your install process.


 

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