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    4. New update fails to install - "failed to uncompress archive"

    New update fails to install - "failed to uncompress archive"

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    • P
      phantomwatson
      last edited by

      Installing it from scratch works and never generates any errors for me. It's only when updating an existing installation that the "unspecified error" message pops up and aborts the process.

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      • L
        leeinthaitriesviv
        last edited by

        I don't own Windows Enterprise. I own Windows Pro It happens to me as well. Installing from scratch works after rebooting Windows works fine. So that's what I did. The updater fails to work.

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        • Fonant
          F
          Fonant
          last edited by

          I'm getting this update error too, all previous updates have worked fine.

          Windows 10 64bit Home.

          Fonant
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          • Fonant
            F
            Fonant @Fonant
            last edited by

            @Fonant Hmmm... not sure what the problem was, but rebooting PC and then re-trying the update seems to have worked.

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            • P
              Prodviv
              last edited by

              I also join the number of users who cannot update to Vivaldi 2.3 because (a) the update installer fails (b) a complete uninstall and reinstall fails (c) cannot install in safe mode (d) cannot install as Administrator; everything fails with the same message: "Installation failed due to unspecified error. If Vivaldi is currently running, please close it and try again."

              No associated processes running, no antivirus interfering, no Windows Defender interference, no extensions running. This needs serious attention from the developers: it's enough to make me choose a different browser.

              My PC runs Win 10 Pro 1803.

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              • Dypsis
                D
                Dypsis
                last edited by

                I had this problem also with the latest Snapshot 2.4.1468.4.
                I downloaded the standalone installer.

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                • P
                  Prodviv
                  last edited by

                  @Gwen-Dragon Thank you for your reply: No problem with Windows Defender; Plenty of disk space (2Tb). After the updater failed several times (5 or 6x) I uninstalled everything and downloaded the standalone installer. Still failed with the same error message and no trace in events log.

                  Ayespy
                  A
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                  • Ayespy
                    A
                    Ayespy Soprano Moderator @Prodviv
                    last edited by

                    @Prodviv You may need to scrub your registry of all references to Vivaldi and try again. Win10 arbitrarily blocks "unknown" applications at times, and there seems to be no rhyme or reason behind what it blocks and what it allows.

                    Volunteer Mod and tester on Windows 11 Home X64, i7-13700 @ 5.4 GHz turbo; Intel UHD 770 graphics; 1TB NV2 PCIe 4.0 NVMe SSD; 32 GB DDR4-3200 RAM. Community Code of Conduct

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                    • R
                      RasheedHolland
                      last edited by RasheedHolland

                      OMG I also have this problem. I'm trying to upgrade to Vivaldi 3.7 but I keep getting this error. I have already rebooted and I have 20GB of diskspace on my SSD. I have this problem on my Win 8.1 desktop and I haven't had this problem on my Win 10 laptop so far. What on earth could cause this, I have never had his before. 😧

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                      • R
                        RasheedHolland @RasheedHolland
                        last edited by RasheedHolland

                        BTW, just a follow up, a couple of weeks ago I discovered it was a hardware problem, there was probably a problem with my SSD, Windows scanned the disk and corrected the errors, I got 20GB of diskspace back, and after that I could install Vivaldi correctly. So perhaps this can help other people who may encounter this problem in the future.

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                        • pafflick
                          P
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